STAY AWAY FROM LEYTON
Warning: Proceed with extreme caution when considering this company!
If you're seeking assistance with the Employee Retention Credit (ERC), I strongly advise against using this company. We engaged Leyton for a task they claim to be experts in, but the experience has been far from satisfactory. To ensure the accuracy of their work, I had to enlist the services of an accountant. Leyton's involvement seemed limited to reviewing documents and offering incomplete information until the accountant could validate their work. They do not assist with filing or completing the necessary paperwork for IRS submission. Once you've submitted the information, they provide no support in the event of IRS inquiries or issues—they merely convey the numbers you've provided.
Furthermore, once the submission is made, they transfer your file to their collections department, making the situation even more challenging to navigate. Regrettably, the collections department lacks knowledge about the work done or any meaningful assistance. They request authorization to obtain information regarding your refund, solely to determine their share when the IRS disburses the money. Their professionalism and courtesy are notably lacking, and they make it clear that you're obligated to pay their fee even if you don't receive an ERC refund.
Moreover, the phone number provided in their communications, 617-765-0676, directs callers to a message indicating unavailability in your calling area, strongly suggesting a reluctance to engage with customers. Nearly a year has passed, and Leyton has proven unable to assist with the refund, but they are relentless in their pursuit of payment. Despite numerous emails and conversations where I clearly stated that they would be paid once we received our funds, they have chosen to ignore this.
The team at Leyton exhibits a dangerously toxic approach and delivers subpar workmanship for the fees charged. Proceed with their services at your own risk.
4 de diciembre de 2023
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