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Información de contacto

3,4

Medio

TrustScore: 3.5 sobre 5

13 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 60% de las opiniones negativas

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Valorada con 1 estrellas sobre 5

I think this is a scam

I think this is a scam. My items never arrived. No details of tracking were ever given. My question to support was always answered the same.Their answer was we will send another parcel, it has been held up, don't put a bad comment on FB!! Very unimpressed. Do not buy from them.

14 de abril de 2026
Opinión espontánea
Logotipo de Licaberry

Respuesta de Licaberry

Dear valued customer,
Thank you sincerely for taking the time to share your experience with us. We are very sorry to hear that you were not satisfied with your recent experience, and we understand your disappointment. We are a licensed and registered company, and your trust is the foundation of our business. If you have not received your order, please feel free to send the details to our customer service email: service@licaberry.com . Our dedicated team will work diligently to resolve the issue within 24 hours. We believe that every problem is an opportunity for improvement, and we look forward to providing you with a better experience.

Valorada con 3 estrellas sobre 5

Unboxing Was a Breeze

After receiving this, I noticed the outer packaging peeled off cleanly—no struggle at all, almost too easy. It's already stacked with my other orders, no rough edges or tears when opening, which I can't say for my last package. The box itself is lighter than expected for its size.

7 de abril de 2026
Valorada con 1 estrellas sobre 5

Licaberry…is a scam!

I'm pretty sure this company Licaberry is a scam. Sell you clothes on line, but no way to return them so you are out of your money.

Still no answer on how to make returns.

5 de abril de 2026
Opinión espontánea
Logotipo de Licaberry

Respuesta de Licaberry

Dear customer, we have received your feedback, and thank you very much!
We are truly sorry that you had a negative experience this time. We sincerely apologize. We would like to resolve this issue for you immediately. Could you please send a brief description of the situation to our customer service email address? The address is: service@licaberry.com . Our after-sales team is ready and will provide you with a satisfactory response within 24 hours!
Please give us a chance to make things right. Thank you for your understanding!

Valorada con 3 estrellas sobre 5

Unethical

I was asked for feedback on the product and asked not to rate it unless my rating was 4 or 5. This leads to false advertising and is unethical. This company has lost credibility in my eyes.

26 de enero de 2026
Valorada con 1 estrellas sobre 5

Military grade torch

I received this item in good time, unfortunately it doesn't work
I've tried going through PayPal but getting nowhere at the moment.

4 de enero de 2026
Opinión espontánea
Logotipo de Licaberry

Respuesta de Licaberry

Dear Customer, thank you very much for taking the time to share your feedback.
We sincerely apologize that the item you received is not working properly, and we fully understand your frustration. Please send your details and order information to our customer service email address: service@licaberry.com. Our professional customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends; thank you very much.

Valorada con 1 estrellas sobre 5

Product advertised and ordered

Product advertised and ordered, was not the product I received. I emailed their customer support email on 3/31/25, after several emails back and forth, I finally tossed my hands up today, 5/7/25 when they offered me a voucher to purchase something else. Don't want anything else, I wanted, what I ordered. No business from me with this company again.

7 de mayo de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

The product I ordered was delivered but…

The product I ordered was delivered but does NOT work.
I have sent 2 emails to their support.
I got told I would hear from them within 24-48 hours (auto generated message).
First email sent 26/04/2025 & the second email was sent 30/04/2025.
I have NOT received a response/reply or been contacted by anyone.

24 de abril de 2025
Opinión espontánea

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