I recently purchased some software from License Place and initially experienced a few issues with the download and installation process. I sent a quick email to their support team and was impresse... Ver más
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Consulta las opiniones de los clientes
I purchased a license key through Wowcher. The redeem process is a bit cumbersome require app installation etc, but once I figured it out. I received a key within a couple of minutes. Unfortunately, t... Ver más
A great company to deal with, I have bought 3 pieces of software, all great prices. Staff very helpful, struggled with an install sent them an email on a Saturday afternoon, I had a reply within a c... Ver más
Just had the pleasure of being helped by the Technical support team at Licenseplace to fix an install issue with AutoCAD. Being honest, I've never come across such a good technical response team befor... Ver más
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 42% de las opiniones negativas
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Harry was extremely professional and…
Harry was extremely professional and helpful in resolving theissue I had.
We had issues loading the Autocad 26…
We had issues loading the Autocad 26 software and the technician helped us to do it remotely. He was very nice and helpful.
the gentleman was very helpful and got…
the gentleman was very helpful and got my AutoCAD running i would recommend
Had an operative install the software.
Handed over the computer to the operative and within an hour everything was working as required. Very impressed with the speed and the information given. Would recommend the company.
First ordered Adobe Indesign 2months…
First ordered Adobe Indesign 2months ago.Excellent & professional company to work with. Prompt service from Henri, installed Adobe Photoshop & Adobe Illustrator.
All softwares were installed by Henri. Thank you, greatly appreciated. Once all software are installed he checked then on my computer and all worked excellent.
very helpful
Excellent service and great value
This was very good value, so much so that I was sceptical. I then had trouble installing it and was concerned to give the company remote access to my computer. Harry was very helpful, calling me on a Saturday to try to sort it out, and then again a few days later once a file had been updated. The service could not be better.
Used this company for the first time…
Used this company for the first time the other day and was really confused with instructions and setup. I emailed and got a response straight away, set up a date for them to call and help do it for me, date come and was on the pohone fpr 30 mins while they helped me complete it. Nice guy ,quick and responsive , easy peasy. Definitley recommend
Great service resolving my problem
Great service resolving my problem - Harry was great!
Installation of AutoCAD 2027…
Installation of AutoCAD 2027 complicated but solved.
I am not sure mere mortals can do this without the excellent help of the IT guys at LicensePlace who gave me a slot the next day, took over my computer (after some soul-searching and checking Trustpilot reviews) and sorted out the issues. It was all about in-built protection which is more complicated that simply turning off the firewall (which they reinstated after). However, they did it and I can crack on. Thank you.
I had some difficulties getting the…
I had some difficulties getting the software to install so I set up an online session with them. My engineer, Harry, was very professional and had the system working properly within about 30 minutes. First class support!
remote support
quick resolution to issue, polite, friendly and very helpful.
Great product and service!
The setup and support service was truly excellent and we were setup and working in less than an hour after starting the configuration.
Very friendly engineer with a good understanding of the software. True value for money.
Had issues loading Autocad 26 that I…
Had issues loading Autocad 26 that I purchased through Wowcher. Harry from the helpdesk was superhelpful and got it sort. set up an appointment for the next day and he called and sorted it out. Pleasant, polite, honest and allayed all my anxiety of giving remote access to my computer. Great service. Will definitely be buying more products from this company in the future.
Can't recommend, possible security and legal ramifications
Purchased via a well known UK group buying site.
Downloaded easily enough from a generic link in the email, which also included some basic and easy to follow instructions and a document containing my licence key. Quite an easy experience actually.
However, at no point did the software ask for my freshly purchased licence number or any other credentials. The download link was completely generic - no indication that it was customised to me or preloaded the licence key in it. The instructions likewise just say "download, install, and it will work".
And yet, even without a licence key the software does work. All common sense says it shouldn't, especially given it is an Adobe product, but it does...
There was also the issue of the install only working with anti-virus software disabled, which other people have experienced, and is also noted in the instructions. I did try to install without disabling first and did indeed receive a warning. False positives are possible, but coupled with the weird licence situation I am sceptical.
Forced to conclude that the software is counterfeit or pirated. At best, I have not bought a "license" (which is what they advertise), just a copy of the software that works on my machine.
Edit.
Following on from their pretty gaslighty reply, I have sent the license information to Adobe for confirmation. Since they seemed so upset that I haven't, once I get confirmation I will publish any evidence.

Respuesta de Licenseplace
Excellent service
Buying the software and license was…
Buying the software and license was quick and very easy. Great price, too.
Had a few problems with the initial install. The software I bought can be very troublesome. However, the technical help was very good, and they got me up and running. So, overall, good value for money, and good support.
Absolutely exceptional service from H
Absolutely exceptional service from H. Wouters, i would never have been able to resolve this on my own.
Quick and effective help with the…
Quick and effective help with the installation of software bought online.
Harry provided a thorough service with a nice step-by-step on what to do if a quick fix was needed later on, if a part of the issue re-emerged.
These guys are the best,the support is…
These guys are the best,the support is amazing.
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