Licenseplace Opiniones 

623
•
TrustScore: 4.5 sobre 5

4,6

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I purchased a license key through Wowcher. The redeem process is a bit cumbersome require app installation etc, but once I figured it out. I received a key within a couple of minutes. Unfortunately, t... Ver más

Valorada con 5 estrellas sobre 5

A great company to deal with, I have bought 3 pieces of software, all great prices. Staff very helpful, struggled with an install sent them an email on a Saturday afternoon, I had a reply within a c... Ver más

Valorada con 5 estrellas sobre 5

Just had the pleasure of being helped by the Technical support team at Licenseplace to fix an install issue with AutoCAD. Being honest, I've never come across such a good technical response team befor... Ver más

Valorada con 5 estrellas sobre 5

I've reviewed the company before but just want to put in a new review because of how awesome these guys are. Absolutely fantastic and helpful team that single handedly have turned around my issues wit... Ver más

4,6

Excelente

TrustScore: 4.5 sobre 5

623 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 42% de las opiniones negativas

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4,6

Todas las opiniones

(623)

623 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Alex and the team at License Place were…

Alex and the team at License Place were fab. I bought a software and had issues installing it. Not only were they quick in arranging a meeting, but it couldn't be fixed the first time so they arranged another one over a weekend. I wouldn't hesitate to recommend them.

1 de agosto de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

support

I bought Microsoft 2024 - had a little bit of a problem installing, but the team provided 5-star support and sorted it out in a day.

30 de julio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent suppot

I bought several Adobe packages. All worked straight away and after several months, I've had no issues, with the exception of Acrobat Pro.

LicensePlace were very ready to help. We arranged a time to sort out my issues. Someone called, took control of my computer and finished the installation. Everything went very smoothly.

Today (31st July), I'm using Acrobat Pro with no problems.

THANK YOU!

30 de julio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

I had issues with installing my new…

I had issues with installing my new Microsoft due to my MAC being older. I am not good with technology but Harry was amazing! Extremely knowledgeable, patient and friendly. Thank you so much!!

31 de julio de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Poor customer service when pointing out the advert is wrong

I purchased a Microsoft Office licence advertised through Wowcher, expecting a normal activation key or account-bound licence - the advert specifically promised an activation key to use online.

Instead, I received instructions involving ZIP file downloads and a different installation process from what I expected. This raised concerns, so I did not install or activate anything and requested a refund.

The response was to explain that this was an “alternative channel” and offer technical support or remote installation. However, I would not be comfortable giving remote access to my computer to an unknown third party after already having concerns about the process.

My issue is simple: the product and process supplied did not match what I reasonably believed I was purchasing, and a straightforward refund request has become far more difficult than it should have been.

A better response would have been to acknowledge the customer’s concerns and review whether the product matched the advert. The response has felt like a “the customer is wrong” approach, focused on defending their practices rather than responding to the issue.

28 de julio de 2026
Opinión espontánea
Logotipo de Licenseplace

Respuesta de Licenseplace

Hi Morgan,

Thank you for taking the time to share your feedback.

We are sorry that the activation process was not what you expected.

We would like to clarify that the product purchased was Microsoft Office Home & Business 2024 for Mac – Lifetime Licence, and the licence was supplied together with the required download and installation instructions.

Not every Microsoft licence type uses the same activation method as a retail licence purchased directly from Microsoft. Some perpetual licence channels use a different installation and activation process, which is why the supplied instructions are provided.

When you contacted us, we did not ignore your concerns. We explained the licence type, provided assistance and offered free technical support, including a remote support session where our technician could guide you through the installation process. Remote support is always performed with the customer present and can be stopped at any time.

However, as you confirmed that you had not installed or activated the software, no technical issue with the product itself had been established. The refund request was based on the fact that the activation method differed from what you expected, rather than a confirmed failure of the software.

We always encourage customers who experience difficulties to contact us first so we can investigate and resolve the issue. We remain available to assist any customer who needs help with installation.

Kind regards,
Licenseplace

Valorada con 5 estrellas sobre 5

Bought a software program from…

Bought a software program from Licenseplace and had an issue with the running of the software. Sent an email to them which was responded to extremely quickly and soon had a remote session programmed in. Harry From their tech team delt with the problem extremely efficiently and had the issue resolved within a few minutes.
First rate service, would definitely recommend them and would certainly use them again.

28 de julio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great product

Great product, i had a few installation problems he but Harry in customer support was brilliant and assisted me to get everything up and running in no time will definitely be back for more software! Thanks again

26 de julio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great product

Great product, had a few small issues installing but the customer support was rapid and everything was up and running in no time will definitely be back for more software! Thanks again

25 de julio de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Pure scam

Pure scammers
Pretending to be legit but obviously cracked files by passing authenticator software.
When challenged on this they asked for proof and when given proof they keep denying.

23 de julio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

I had issued while installing and the…

I had issued while installing and the team were happy to book a call to support remotely. They got everything sorted and the person on the phone was very polite and ran me through everything they were doing. Would use them again.

22 de julio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

happy

very good and efficient Elroy spoke to me on the phone and was very patient and helpful very pleased!

22 de julio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Acrobat Pro

Had issues with the program running. Emailed for an appointment, a quick call and remote access and it was sorted very quickly. Great service.

22 de julio de 2026
Opinión espontánea

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