Lidl UK Opiniones 450

Bought tomatoes from Dumbarton store rotten

Houghton. Terrible customer service. Asked twice for a bag, he then threw it at me. 18.00 today.

I visited your Cirencester store today and a member of your staff was extremely rude and very unhelpful. I can supply a photo if required

Lidl Hornchurch branch, so many issues, will start from the car park where the trollies situated 80 percent not working and dodgy wheels make big que, the blue badge bay in the car park reserved to the staff with a big car, I went to see the manager to do something about it that day 3 cars with no blue badge, he said nothing we can do about it also the car park not belong to Lidl is a third party then I found out one of the car was Audi big one belongs to the store manager what a great person he tell lies to customer, so they need to improve their service absolutely rubbish but because they are little bit cheaper than the other store and people got no choice to shopping from them. Provide Hornchurch branch with a proper and working trollies it's a shame on a big name !!!

Lidl Plus App no longer works on Android 6 or lower so all us folk that have phones that are still good but not on android 7 that can no longer get any offers, or money off coupons. you have to buy a new phone I was told by Lidl (Dream On) , its a good way For Lidl to save money and kick hundreds of their loyal shoppers in the teeth. Start shopping elsewhere, Aldi is just as good, if Lidl dont want us any more dump them

Lidl claim to refund when fresh food is off. Contacted them regarding some rotten tomatoes and very poor response . Put me off shopping at Lidl

On Lidl App I had a "buy 4 for 3" voucher for, what I thought, was for general bakery items. At the till, I asked why one of the items was not taken off and I was told it was only for muffins. I said that I could go back and get the muffins, but she said no and that I had to go back, then she threw the items under the counter, clearly showing to be annoyed. She had a very bad attitude throughout. A few people behind the queue, was a friend who told me the cashier made derogatory comments about me on the radio to her colleagues.

Ignorant shop staff. Ignorant customer services. Ignorant regional manager who are basically too idle to pick up the phone. BOYCOTT this much of ignorant incompetent lot and their shops!

Just been to Lidl Bingley, 18 miles round trip only to find a lot of empty shelves and freezer's. I only managed to get a fraction of the goods that I wanted most were out of stock.I don't know when I will return to this store.

Basically, it's always the same product. If you are used to the fact that you have a permanent basket of choice, then you are here. But it will be difficult to find some interesting product. Good selection of coffee and dairy products. Sometimes I shop for sweets. The staff is a bit tired all the time. Treat customers with a slight indifference.

My daughter and granddaughter today popped into the Newton road store, rushden. They didn’t have what she wanted and she left. (She went out the in door). The security guard shouted at her to come back in the store. Then at the doors not only searched her but also her just turned 1 year old daughter. My daughter refused a search on her daughter unless the manager was present. He done it anyway. Nothing was found as nothing was even touched. My daughter has and still is extremely upset. The guard has broken the law. And I won’t leave this here… lidls best be prepared…

There's a young girl on tonight's shift...she's the most miserable person i've ever met....i won't go to lidl westhoughton anymore due to her really bad ignorant attitude towards customers and the fact she walks around pulling her face all the time.
ZERO CUSTOMER SERVICE SKILLS!!!
Lidl westhoughton just lost a customer plus i reckon a few more by the end of tonight...REALLY BAD customer journey.

£5 off coupon activated and seen by store manager but not taken off the bill. "Not my fault" from Paul store manager in Stamfordham, Newcastle. Bit of a scam.

I bought a packet of Snaktastic Original Biltong from your Poulton-Le-Fylde branch . I can only say it must be the worst “Biltong” I’ve had. I don’t think the word ORIGINAL should be used. So disappointed.

Woah, my two favourite things in one item! Very much liked these, so much that the Irish Cream had me creamin' all over the place...had to ask my housemates to help me clean up. Thumbs up, strongly recommend. - Written by Rosh from Coventry

A huge thank you to the staff at the Lidl Uxbridge Store who found my purse that I had left at one of the self service tills, I always find staff in this store helpful and polite so again thank you.

I purchased a toy for my dog, a hippo soft toy with, what I thought was, a solid ring around it, which lasted less than an hour as the material was obviously sub standard for a dog to play with. She had put her teeth through the ring and had bitten off two small pieces from it. Thankfully I was there to take it away before any of it was swallowed. I am shocked that they would sell something so obviously unfit for purpose. My dog has never been destructive with her toys but I do expect dog's toys to be sturdy and made of resilient materials to resist chewing not a soft, easily destroyed substitute.

CUSTOMER SERVICE….NONE,
After a problem had on the 29/09/22 with my Lidl plus app. I have sent 8 emails 3 times and 1to the CEO. Not a single reply has been received. On the website it shows a customer service clip…(obviously posed to look genuine). The phone lines are no better, recorded messages, with not a clue what the questions are. It has to be the worst service of any company. They can’t even register on a scale of 0-10. My score minus 10!

Dundee Lidl have Belgian biscuits wrongly labelled as "Empire" biscuits.
Prior to WW1 said biscuit was known as a German biscuit. After the outbreak of war the English re-branded it as the Empire biscuit but in Scotland it became the Belgian biscuit.
Come on Lidl , respect Scottish culture and call our confectionary products by their proper names!

Both my son and I were at the doors of two different store to get just x1 when opened ready to grab the Lenovo Black Friday tablets.
And where were they?
Not in existence unless staff had purchased them or the store had never had them.
Still. It got me in to buy shopping, was this their idea?