UPDATE: Policy was received into the spam folder. Good service, premium ok, cheaper than others, but still way too expensive. Of course it's the claim situation that's the important revie... Ver más
La empresa ha respondido
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Consulta las opiniones de los clientes
I phoned to get a quote and everything was explained clearly to me without any pressure to purchase the policy.I thought the price was competitive and the service very good ,it made it a pleasant expe... Ver más
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I called direct to get a quote. Didn't have to wait long before call was answered. Tom the advisor was extremely helpful. He explained everything clearly. He did not rush through the information... Ver más
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the company offers french bulldog owners a competitive price. You would think that as your paying 5x the rate of other dogs that the risks of having a french bulldog are priced in. But they are not, t... Ver más
Información sobre la empresa
Escrito por la empresa
Lifetime Pet Cover began in 2014, inspired by a personal experience when a cherished family pet became seriously ill, and the existing insurance didn’t provide the support that was needed. That experience sparked a commitment to create pet insurance that puts pets and their owners first. We believe in keeping things simple and focused on quality which is why we offer only Lifetime policies, designed to provide lasting protection, with five levels of cover to suit your needs. As a team of dedicated pet lovers, we’re committed to providing reliable service and insurance you can truly count on. Our goal is simple - to be here when you need us, protect your pet and give you peace of mind.
Información de contacto
The Old Dairy, Western Court, Bishops Sutton, SO24 0AA, Winchester, Reino Unido
- 02037500022
- hello@lifetimepetcover.co.uk
- lifetimepetcover.co.uk
Lifetime Cover for Cats & Dogs
4,5
Excelente
1 mil opiniones
Invita a los clientes a opinar
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Ha contestado el 88% de las opiniones negativas
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Purchase experience
I can only speak for the purchase process. Hopefully I’ll not have to review the claims process. Site was easy to navigate & understand. Options were clear and well laid out & explained. Final purchase was hassle free.
31 de mayo de 2026
Respuesta de Lifetime Pet Cover
Thank you for taking the time to share your feedback. We're delighted to hear that you found our website easy to navigate and that the options and information were clear and straightforward. It's great to know that your purchase experience was smooth and hassle-free. We appreciate your trust in us and hope to continue providing excellent service should you ever need our assistance in the future.
Totally terrible
Totally terrible. Avoid this company. Slow poor service, poor communication
3 de junio de 2026
Respuesta de Lifetime Pet Cover
Hi, we are very sorry to hear about your experience and you found our service and communication poor. Our customers and their experience is something that is very important to us. If you would like to have any further discussions surrounding your experience please do not hesitate to contact us on 020 3750 0022 or email us using hello@lifetiepetcover.co.uk
10 out of 10 Tom!
I called direct to get a quote. Didn't have to wait long before call was answered.
Tom the advisor was extremely helpful. He explained everything clearly. He did not rush through the information and was happy to answer any questions I had. Because of Tom's exceptional customer service, I purchased the policy which was also very competitively priced.
Overall my expectations were exceeded and I would recommend Lifetime Pet cover.
2 de junio de 2026
Respuesta de Lifetime Pet Cover
Thank you for your kind review, we are so pleased you found Tom so helpful and he made the process so simple. we will ensure he gets this feedback and he will be delighted to hear it.
Respuesta de Lifetime Pet Cover
Thank you so much for your kind words, we will pass this on, it will make our agents day!
Respuesta de Lifetime Pet Cover
we're glad you found the process straightforward! thank you for your review
Great Pet Insurance quote for what I…
Great Pet Insurance quote for what I need
Transparent information
29 de mayo de 2026
Respuesta de Lifetime Pet Cover
Thank you for your review, we are happy to hear you found the information clear and you are happy with the price.
Sorted good cover for a fraction of…
Sorted good cover for a fraction of other insurance companies. Gives me piece of mind
25 de mayo de 2026
Respuesta de Lifetime Pet Cover
Thank you for your feedback, we're glad to give you piece of mind for your pet!
Respuesta de Lifetime Pet Cover
Thank you for your feedback, we’re glad you had a smooth experience setting everything up.
Respuesta de Lifetime Pet Cover
Thank you for your feedback, we’re glad you had a smooth experience with us.
So easy to set up
So easy to set up. Just a couple of minutes on my phone, and I had the cover I needed for my dog, with the start date I wanted too.
22 de mayo de 2026
Respuesta de Lifetime Pet Cover
Thank you for your feedback, it’s great to hear everything was quick and straightforward to arrange and that you were able to get the cover you needed so easily.
Easy and simple system to navigate for…
Easy and simple system to navigate for a quote.
Very competitive.
21 de mayo de 2026
Respuesta de Lifetime Pet Cover
Thank you for your feedback, we’re pleased you had a good experience getting your quote with us.
Easy to navigate around good value for…
Easy to navigate around good value for money
21 de mayo de 2026
Respuesta de Lifetime Pet Cover
Thank you for your feedback, we really appreciate you taking the time to leave a review and are pleased you had a positive experience with us.
An efficient easy to navigate process.
20 de mayo de 2026
Respuesta de Lifetime Pet Cover
Thank you for your feedback, we’re glad you found the process efficient and easy to navigate.
Respuesta de Lifetime Pet Cover
Thank you for your feedback, we’re glad you found the process simple and straightforward and are happy with the price and service.
Clear & easy to understand what is…
Clear & easy to understand what is included in cover. Very reasonable
18 de mayo de 2026
Respuesta de Lifetime Pet Cover
Thank you for your feedback, we’re glad you found the cover clear and easy to understand and are happy with the price.
cHECK OUT THIS COMPANY
This company offered good lifetime cover at a very reasonable price. I found it easy to get cover started and appreciate being able to pay the premium monthly.
14 de mayo de 2026
Respuesta de Lifetime Pet Cover
Thank you for your feedback, we’re glad you found the cover easy to set up.
Respuesta de Lifetime Pet Cover
Thank you for your feedback, we’re glad you found it easy to set up and are happy with the price and outcome.
Riley was my first contact and he was…
Riley was my first contact and he was first rate
The second was a lady and I’m sorry I’ve forgotten her name but it may have been Grace . Anyway she was fabulous too . What a refreshing change from an insurance company
14 de mayo de 2026
Respuesta de Lifetime Pet Cover
Thanks for your feedback, that’s really nice to hear. I’m glad Riley and the the team were able to help and make things a positive experience for you.
It was easy to set up and good value…
It was easy to set up and good value considering the cover offered. Shame about the 25% though.
13 de mayo de 2026
Respuesta de Lifetime Pet Cover
Thank you for your feedback, we’re glad you found the setup easy and good value for the cover provided.
Respuesta de Lifetime Pet Cover
Thank you for your feedback, we’re glad you found the setup easy and hassle free.
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