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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Two weeks now with no response from their Customer Care. No phone number to call, only an email address or Web form. No payment methods except PayPal actually show up in checkout - despite clai... Ver más

Valorada con 5 estrellas sobre 5

I looked everywhere for the lowest price, including Amazon and EBay. I just happened to come across the LightingCity.com web site doing some crazy searches. The chandelier I was looking for was disco... Ver más

Valorada con 5 estrellas sobre 5

Found exact style and features for complete replacement of 8 outdoor light fixtures. All items shipped timely. No damage. Good quality. Only time will tell how well the hold up in the elements. Some c... Ver más

Valorada con 3 estrellas sobre 5

I bought a set of corner glass shelves here because the prices were very good compared to similar products from other manufacturers/stores. However, I had contacted them afterwards about returning un... Ver más

Información sobre la empresa

  1. Tienda de iluminación
  2. Tienda de muebles

Información proporcionada por diversas fuentes externas

LightingCity provides a selection of thousands of lighting and lighting fixtures from which you can choose the perfect combinations for your home and office without having to physically visit any stores. In addition to our huge inventory, LightingCity.com keeps prices low and offers exceptional customer service to give you an outstanding online shopping experience.


Información de contacto

3,2

Medio

TrustScore: 3 sobre 5

100 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 1 estrellas sobre 5

No response in days

No response in days! Unable to check out with CC even though site says it accepts all. Only paypal is showing up. Looks shady! Not purchasing here.

4 de abril de 2019
Opinión espontánea
Valorada con 1 estrellas sobre 5

Site Broken, No Response from Merchant in 2 Weeks

Two weeks now with no response from their Customer Care. No phone number to call, only an email address or Web form.

No payment methods except PayPal actually show up in checkout - despite claims on site that they support various CCs. Any attempt to complete purchase with PayPal FAILS - error message show 'Gateway Failure - Restricted Account'... Not the buyers account (I checked), the merchants account apparently.

Appears either out of business or otherwise suspect.

11 de febrero de 2019
Opinión espontánea
Valorada con 1 estrellas sobre 5

Not in business anymore?

I'm not sure what's going on with this retailer. I placed an order for an item 11 days ago and have not had any updates. The item was listed as in stock and that it would ship in 1-3 days. I have emailed and called multiple times but there have been no responses to any of my inquiries. I payed through paypal, luckily nothing has been charged, it's just listed as processing. So perhaps this retailer is no longer in business but just forgot to disable their website...

18 de agosto de 2017
Opinión espontánea
Valorada con 1 estrellas sobre 5

SCAM ALERT!

Ordered 5 fixtures 3 months ago, paid by credit card at the time of the order. Haven't received anything, and the status says "shipped to warehouse". What does that even mean? I've emailed many times to customer service and sales emails, without any reply. BEWARE! This site appears to be a SCAM to get your credit card number!

17 de mayo de 2017
Opinión espontánea
Valorada con 1 estrellas sobre 5

Being ignored...

I ordered a fan light and a fan, the light came and a globe was cracked. I emailed and they responded right away that they would send a replacement globe. Not only did that never come but neither did the fan. After numerous unanswered calls and emails, I'm finally resorting to contacting my credit card company and the Better Business Bureau.
What really makes me mad is they list the item as 'shipped' but no tracking....shady.

20 de septiembre de 2016
Opinión espontánea
Valorada con 4 estrellas sobre 5

beautiful lights

The bathroom lights that we got were beautiful. The cups (cones?) for the lights are a bit different than the pictures. There are few paint dots inside of the cups but still very beautiful. The only complain I have is that the return policy does not have free return shipping. I did not have to return the lights but it would be a bit of an expense if someone wants to do the returns.

2 de enero de 2016
Opinión espontánea
Valorada con 2 estrellas sobre 5

Horrible return policy-read fine print

My interior decorator found two wall sconces for an area of my home from this company. They looked great, so I ordered them. When they arrived, I opened one of the two boxes to see how it would look but immediately found that they were a bit to flush mounted for my wall with 1/2" trim. I called to get a Return confirmation and was told I would get a 15% restocking fee plus pay to return them(not totally uncommon) but the restocking fee is history these days. Only one light was unboxed and put back like it never came out and still got burned on it. 3wks later and still no credit on my account. Never do business with them again.

23 de septiembre de 2015
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great experience, great product

Loved the product and prices were the best I found... The only thing I can say that I wish they made more clear was Whether or not we needed to purchase the remote for the fan separately. They list it as optional so I misunderstood... And purchased a remote too.

13 de septiembre de 2015
Opinión espontánea
Valorada con 5 estrellas sobre 5

Pendent outdoor lighting

Right price, sturdy, easy installation looks great. Fast delivery was easy to order. I would recommend and will be back for future purchases

30 de agosto de 2015
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great Outdoor Lights

We were doing some up grades to the exterior of our house and we ordered 2 of these lights and after we installed them they looked so nice we ordered a 3rd one, we have 2 on either side of the garage and 1 by our front door.

21 de julio de 2015
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent service and products

Found exact style and features for complete replacement of 8 outdoor light fixtures. All items shipped timely. No damage. Good quality. Only time will tell how well the hold up in the elements. Some confusion on shipping order that had one light out of stock. Call to customer service quickly resolved and out of stock item shipped as promised when restocked.

10 de junio de 2015
Opinión espontánea
Valorada con 4 estrellas sobre 5

The pendant Tiffany lamps are a magnificent completing feature for my kitchen.

Saw this pendant fixture advertised by a large retailer for significantly greater cost. I was extremely happy to find it at a price point that I felt I could stretch to afford. The glass shades arrived unscathed by the shipping - I am used to foam form-fitted to Tiffany glass, but the packing, while a little messier, served its purpose well. There were no installation instructions, but my sons were able to complete the installation with a little trial and error. The fixture has greatly improved the lighting in the work area of my kitchen in addition to becoming a focal point of beauty.

16 de abril de 2015
Opinión espontánea
Valorada con 3 estrellas sobre 5

Mediocre

Mediocre quality on the two children's lamps. This includes the lamps and the lampshades.

28 de febrero de 2015
Opinión espontánea
Logotipo de Lighting City

Respuesta de Lighting City

Thank you for your review. We apologize that the quality of the products did not meet your expectations. We make an effort to only offer brands and products that meet high quality standards and are sought after by customers. Unfortunately, since we are just the seller, the quality of the product is not under our control. If you are not satisfied with the quality, we offer a no-hassle return policy. As long as the products are new and unused in their original packaging, you can return them for a refund. Please contact us if you have any questions or concern.

Valorada con 5 estrellas sobre 5

Perfect product and fast shipping

I ordered replacement glass shades for my Dale Tiffany waterlily lamp. The shades fit my lamp perfectly, were the color advertised and arrived well packed. They were also competitively priced. I was very pleased.

18 de febrero de 2015
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great product at best price

Lighting City gave us the best price for the product we were looking for. The service was quick and efficient. Out of the 6 fixtures we purchased, there were several small pieces missing from an opened box. The company sent us the pieces needed quickly. Would order from them again.

17 de febrero de 2015
Opinión espontánea

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