Terrible customer service and…
Terrible customer service and absolutely no competency in managing organising events and communicating with customers. I bought 2 tickets for the event Ciruwe du Rave is coming to Amsterdam for 12th September. First I get a communication a week after buying my tickets that the event originally planned for 7pm is delayed to start time 11pm. I ask for a refund theough customer service and get no reply.
Then a few days later I note that any social media page on this specific event disappeared leaving no trace behind. Customers this time were not informed of anything. It is a week before the event and despite contacting customer service 5 days ago, I got absolutely no reply on a) is the event still on? B) how to get my tickets refunded








