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Consulta las opiniones de los clientes

Valorada con 2 estrellas sobre 5

I've been using lily & fox nail wraps for years and have loved them! They used to be the only thing that stays long-term on my nails. BUT THEY'RE DIFFERENT NOW. I don't know if they changed the formul... Ver más

Valorada con 3 estrellas sobre 5

Really disappointed with the christmas pedicure wraps. i bought red tartan with a french white finish (like snow) and holly, they look lovely, until you take them off the white backing paper then what... Ver más

Valorada con 2 estrellas sobre 5

Waited weeks for them to arrive. Have used gel nail wraps from various companies, lily and fix wraps are very fragile, tore when pressing them on, didn't stick well at all, don't waste your money the... Ver más

Valorada con 4 estrellas sobre 5

Pros - amazing selection of designs, cheapest nail stickers I've found (I'm not including the cheap and nasty Amazon ones that come off within 24 hours) & they usually include a freebie like a small... Ver más

3,0

Medio

TrustScore: 3 sobre 5

175 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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3,0

Todas las opiniones

(175)

46 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

No product received

Placed an order on Nov 6 the money was received by them yet I have relieved no product. I would stay away from this company. Lesson learned.

6 de noviembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Absolutely love these nail wraps

Absolutely love these nail wraps
Fabulous designs they take a while to come but be patient as they are so worth it.
I have ordered lots now and I always have a fox which is cute and sometimes a free set which is a really lovely touch
Highly recommend

13 de noviembre de 2023
Opinión espontánea
Valorada con 3 estrellas sobre 5

They take FOREVER to arrive

I like the variety of nails offered. However they take an actual month to arrive with the free shipping offer. 2 weeks to get them out of the office supposedly, with another 2 weeks to ship.
If you pay $10+ for shipping, they ship same day.
I order one order with the free shipping option in 10/15, supposedbly they shipped 10/31. It’s not 11/11 and no order yet.

However I placed another order on 10/28, they arrived 11/3.

11 de noviembre de 2023
Opinión espontánea
Valorada con 3 estrellas sobre 5

Always a but….

Great selection, easy online ordering and fast dispatch and delivery.
Nail wraps looked great on my own nails and with care they lasted 10 days.
But….. my nails have been completely ruined after only that one application. They have continually cracked, split and peeled for 5 months since and are only now starting to get back to normal strength. I’m so disappointed as I love the nail wraps. ☹️

6 de noviembre de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

NO PRODUCT DELIVERED!!

Ordered on Oct 12 and today is Nov 5. NO PRODUCT!! It looks like it is still sitting at the post office. I doubt I will EVER order from them again.

12 de octubre de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Places an order a month ago

Places an order a month ago, never received product. Tried to leave a review on the company website but it won’t let me, that’s why the only have 5 star reviews

2 de noviembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Gorgeous nail wraps

Upon opening my order I received a lovely handwritten note & an origami fox which was absolutely adorable.
All of the nails looks absolutely amazing and vibrant plus I received a practice set, which I definitely needed.. upon applying the practice set I decided to wash the dishes 20 mins later which resulted in the wraps coming off..I then decided to apply another set and this time followed the instructions and left them over night - I continued as usual for 3 days without any of them even moving! I've applied a layer of clear gel nail polish over the wraps and have had (up to now) another 5 days out of them!
I am beyond pleases with my purchase and highly recommend :)

15 de octubre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Beautiful designs and delivery was a…

Beautiful designs and delivery was a lot faster than expected. The package included a free set to practice on and a lovely hand written note - that really added to the experience. Definitely recommend.

1 de noviembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Wow!

Wow! Thanks lily and fox. These wraps are beauties! Practice makes perfect, thanks for the sample! No more painful nail breaking damaged bed nail gels for me! Love them! Excited to purchase more exciting designs, what a revolution!

27 de octubre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

First time user

First time user. Fell for the on sale advert and ended up ordering 10 for a bargain price! they arrived within the time scale I was given when ordering. they look beautiful and I was very grateful for the free set so that I could practice. overall: fantastic service and beautiful product

21 de octubre de 2023
Opinión espontánea
Valorada con 2 estrellas sobre 5

Customer Service is just OK

Edit: Nov 3rd: I’m editing my review because I’m positive my order was never sent or just generally lost. Yes, I received a refund for my experience but I actually never received the product, which I’m fine with because I didn’t pay for it in the end, but I don’t trust that it was sent at all given the rest of my experience.

Original: This review is completely based on customer service and not the product at all because I still have not received the product.

I ordered the product on September 16th, and reached out on September 30th because my order had not even been shipped yet despite them advertising 10 to 14 day shipping without tracking.

Upon receiving my message, they let me know they were having delays and that my product would be sent out soon. I received a shipping notification on October 2.

On October 18 I finally reached back out requesting a refund, which they did give me, and was told that the carriers were also having delays.

Despite the fact that they send me an email almost every day, they didn’t once reach out to tell me that things might be taking a little longer without me reaching out to them first. I’m not sure that I would’ve gotten any communication or if I would’ve even had my products shipped if I hadn’t reached out directly to them. If I actually receive a product, maybe my opinion will change. It has been a very bad first impression though, and the only reason I haven’t given a one star review is because they did promptly refund me.

15 de septiembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

I love these products

I love these products. Took me a few times to perfect the application but I love the results now.
Beautiful designs and incredibly cheap, so you can change as often as you please.
Great service too, with wee personal touches.

10 de octubre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fab nail stickers

Fab nail stickers! Really good value and the first set I used lasted me 2 weeks. Love them and will be ordering more! My first set came with a really cute note, an origami fox and a free set to practice with. Really great customer service too. Thank you 😊

7 de octubre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fantastic I've just try my 1st set

Fantastic I've just try my 1st set, love them. Easy to apply and look great, top coat on, then the wraps then a top coat ❤️ fantastic service, fast delivery and a lovely note and offers of more wraps

6 de octubre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Nail wraps by Lily and Fix

I spend hours doing my own nails and today I tried my first Lily and Fox nail wraps. THEY ARE AMAZING! So easy to apply and they look fab. Thank you Lily and Fox I love love love them x

4 de octubre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent

First time using lilyandfox nail wraps, came with a lovely handwritten letter and a cute little pink origami fox 🦊 and a nail file, the wraps are super easy to apply and look great 😊

26 de septiembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Got my nail foils which are really easy…

Got my nail foils which are really easy to use and look great, they came with a hand written thank you note and an origami fox, which was such a lovely parcel to open and made me smile. It's the small things in life that matter. Great company 😁 definitely recommend.

24 de septiembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Decided to try nail wraps after getting…

Decided to try nail wraps after getting fed up with the cost financially, and cost to the health of my nails with gel treatment. I honestly didn't have a high expectation, but the wraps looked fun. These are amazing, really easy to use, first time I tried, they lasted 3 weeks, I took them off (easily) just because I wanted a change. I've already ordered more. They look professional, they have beautiful shades and patterns. I also really liked the personal touch when I received my cost order, a little note, a little origami fox and a few set to practice on. I'm really impressed and pleased

20 de septiembre de 2023
Opinión espontánea

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