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Consulta las opiniones de los clientes

Valorada con 4 estrellas sobre 5

Hi, I have rated at 4, as the general service and quality of the products seem quite good & would recommend to others.Especially the nutricalm, as I feel it's benefits a few days after starting it. H... Ver más

Valorada con 5 estrellas sobre 5

Fantastic products, speedy delivery and great website with in depth information. I desperately needed Nutricalm, it came through so quickly, and I'm already feeling better. Thank you! Only one thing..... Ver más

Valorada con 5 estrellas sobre 5

I have been using a selection of Vitamins for the past 30 years, as a Celiac, I could not be without these pure, high quality vitamins. In a challenging lifestyle that we lead, these supplements tick... Ver más

Valorada con 5 estrellas sobre 5

An easy to use website. The product & nutritional information is clear. The delivery is usually ahead of the stated lead time. I've been using Lily & Loaf for a number of years and I find the products... Ver más

Información sobre la empresa


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

191 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

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4,8

Todas las opiniones

(191)

189 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

It is an easy website to use

It is an easy website to use, I love the products.

21 de abril de 2026
Opinión espontánea
Logotipo de Lilyandloaf

Respuesta de Lilyandloaf

Thank you, we really appreciate your feedback. Great to hear you’re finding the website easy to use and that you love the products.

Valorada con 4 estrellas sobre 5

Pretty good quality

Pretty good just had run out of a couple of products which I really need. I've set an alert when you get them in stock again.

16 de abril de 2026
Opinión espontánea
Logotipo de Lilyandloaf

Respuesta de Lilyandloaf

Thank you, we really appreciate your feedback. Sorry a couple of the products you needed were out of stock, we know how frustrating that can be. Great to hear you’ve set up an alert, hopefully they’ll be back in stock very soon.

Valorada con 5 estrellas sobre 5

Orders to Lily and Loaf

On Friday I put my order in, then i received an email from
Lily and Loaf to say that they had processed my order, then a while later I received another email to say that my order was on its way. On Monday morning I received my
vitamins.

17 de abril de 2026
Opinión espontánea
Logotipo de Lilyandloaf

Respuesta de Lilyandloaf

Thank you, we really appreciate your feedback. Great to hear your order arrived so quickly and that everything went smoothly from start to finish.

Valorada con 5 estrellas sobre 5

Fast service and quality products

The website is easy to order from and my order arrived incredibly quickly! Well packaged but not over packaged. Quality products as always.

18 de abril de 2026
Opinión espontánea
Logotipo de Lilyandloaf

Respuesta de Lilyandloaf

Thank you, we really appreciate your kind words. Great to hear you found the website easy to use and that your order arrived quickly. Glad the packaging felt right for the products as well.

Valorada con 5 estrellas sobre 5

muy buen servicio al consumidor/very good customer service

aduanas querrian cobrarme 50% del coste de los productos, enseguida me devolvieron todo el dinero, me prometen reenviarlos y me dejaron pagar y sacar los antiguos solo pagando las tasas...servicio muy bueno, y supuestamente van a cambiar la empresa de envios..they reacted well, when my products were stopped in customs and customs wanted to charge over 50% of the cost of the products to let them through :( they automatically issued a refund and will be resending them to me again free of charge. i was able to pay the customs and get the products also eventually although it took time and documents - apparently they are changing their shipping company.

8 de septiembre de 2025
Opinión espontánea
Logotipo de Lilyandloaf

Respuesta de Lilyandloaf

Thank you for sharing your experience. We’re sorry for the inconvenience at customs, but glad our team could act quickly with a refund and reshipment. It’s good to know you were also able to receive your original order in the end.

Valorada con 1 estrellas sobre 5

Stay away

Hi, it seems to be their first review, well it will prevent people from buying from them. It offered me 15% discount for the first order. Order amount was £293, 15% discount is £249, they charged £266, when I tried to argue they said its a correct amount (what????). The system refused to put discount through - said I am not eligible, although I put the right code. This order was very important, it took me 3 days going backwards and forwards with the emails and I missed the deadline as it was the present for important people. Keep away! I am going to complain to trading standards, I have all of the screenshots. They tried to convince me the price has increased before i placed the order despite me having the screenshot of the price. Ridiculous!

8 de septiembre de 2025
Opinión espontánea
Logotipo de Lilyandloaf

Respuesta de Lilyandloaf

We are very sorry that the delay meant you missed giving your present when you had planned, and we completely understand how frustrating that must have been.
Just to be clear again, as we explained in our emails, the 15% 'First15' discount had already been applied to the total shown, which is why the figure did not reduce further. We also offered an alternative bundle of these items that would have saved you even more, and we are still happy to go over this with you. As a gesture of goodwill we would be glad to include a Lily & Loaf candle with your order if you would like to proceed.
For anyone else who would like to test the code for themselves, the First15 discount is available for all first-time customers at www.lilyandloaf.com.

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