From start to finish, my experience with Lily Charmed has been first class! The website is easy to navigate, the delivery super quick, the packaging perfect and as for the charms... Gorgeous! I have m... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
From start to finish, my experience with Lily Charmed has been first class! The website is easy to navigate, the delivery super quick, the packaging perfect and as for the charms... Gorgeous! I have m... Ver más
La empresa ha respondido
My purchase was smooth and straightforward. I made my order and it was shipped the next day and I received my order within a couple of days. The pieces I purchased are beyond beautiful and the attenti... Ver más
Hadn't heard of this company until I saw a mothers day offer from them. I ordered a beautiful silver necklace as a gift for my daughters 40th birthday(purchases for all occasions, not solely M.D) T... Ver más
Love my recent purchase from Lily Charmed. This was my first purchase from Lily Charmed and I’m so impressed with the quality of my beautiful new cat heads and tail necklace. I treated myself to this... Ver más
BRAND STATEMENT Lily Charmed is an independent family owned online charm jewellery boutique, with a mission to empower individuals through self-expression with our extensive range of unique sterling silver charm designs that create connections for a lifetime. We believe in building a community who value quality, authenticity, and sustainability, which is why we partner with sustainable and ethical suppliers to offer versatile and collectable demi-fine jewellery pieces that are made to last. Our commitment to originality and quality ensures that each piece we offer is a lifetime investment in authentic self-expression. We've built a reputation for creating unique and meaningful silver charm jewellery all crafted from recycled sterling silver with excellent customer service. All our charms attach with a simple universal attachment that fits all other leading jewellery brands. Our charm jewellery is great for gifting as individual charms, pendants, earrings and charm bracelets. We are a small team and customer service is hugely important to us. We don't get things right 100% of the time but we will always find a solution for any issue our customers have. Lily Charmed is not just a brand—our jewellery is lovingly designed and created to celebrate life's journey, the people, the places and things that define us, memories both big and small. So tell your story with Lily Charmed jewellery.
Unit 28A Slough Business Park, SL1 3FQ, Slough, Reino Unido
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 100% de las opiniones negativas
Suele responder en menos de 1 mes
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Beautiful silver bracelet for my Granddaughter. I am sure she will love it.
Lovely jewellery on the website, I will definitely buy again.
I have purchased several items for myself and as gifts. Each piece is good quality, unusual and comfortable to wear.
I have purchased and given bracelets and charms for 5 different ladies aged 21 to 70 and they have loved them. I have two more pending for birthday presents.
I purchased a charm collector (hand)in silver with chain. The charm is very detailed. As a nail tech I will hang a silver gel polish bottle on the charm collector, as this is the only way to express my profession. Responded very well on chat for questions. The packaging was good and cute (real jewellry feel). Very happy with my purchase! Thank you!
I’ve purchased multiple charms from Lily Charmed over time and have always loved the quality and uniqueness of their pieces. Recently, I had an issue with the clasp on a Custard Cream charm, and with only a few days to go before Christmas, I genuinely thought it would be impossible to return it and receive a replacement in time.
That was until I spoke to an incredible member of their customer service team, Kay (I hope she won’t mind me mentioning her by name). Without me needing to go into detail about why it mattered so much to have the charm before Christmas Day, she completely understood the urgency and made it happen, and in doing so, made a 7-year-old extremely happy.
Kay was brilliant from the very start: trusting, empathetic, proactive and genuinely kind. I was honestly blown away by her willingness to help and the care she showed throughout the process. It’s people like her who make you want to continue supporting a business.
If the owner(s) see this review, please know you have an exceptional human representing your brand, and she made a real difference

Respuesta de Lily Charmed
Exceeded my expectations, a wonderful piece of jewellery, beautifully made, packaged and delivered.
Item looks nothing like the photo it's very small. I ordered an engraved item which is stated buried in their returns isn't refundable however they say this is very clear which it isn't or I wouldn't have ordered. After 3 times reaching out and waiting nearly 2 weeks they have declined my refund without answering my questions or explaining why its not clearly stated. Glad I got this on black Friday sale so it wasn't almost £50 however still a waste of money that was meant to be a lovely Christmas present.

Respuesta de Lily Charmed
Lovely necklace bought for my granddaughter for Christmas. Great service and quick delivery.
You can tell the jewelry is high quality. I had previously made the mistake of buying a really cheap version of the same piece I saw on lilycharmed and it broke off after the first week and I ended up having to buy the original anyway. Cheap really is expensive. Now that I’ve bought it, I can immediately see a difference in the quality, and knowing that it’s made by an independent family business just makes it feel that much better to wear.
I have bought two charms for my Granddaughter for Birthday gifts and just ordered another for Christmas , arrived promptly and well packaged . A lovely selection of charms and Jewellery and really well made . Highly recommend and will definitely be ordering again from Lilly charmed .
I chose to buy a turtle charm from you because you had a selection of animal charms and this is for an animal loving granddaughter. I’m sure it will be quickly added to her charm bracelet when she receives it on Christmas Day , I’m particularly delighted with the presentation case you have provided with the gift. Thank you!
Good experience from start to finish, easy to navigate web site, easy to follow order process, excellent product delivered. First class
I like the the charms and the way you can slowly build up a charm bracelet. They also make great gifts with charms to suit everyone
Delivery was swift, packaging is very pretty & the charm we have purchased for our daughters Christmas is beautiful. Highly recommend Lily Charmed!!
Amazing team and stunning charms xx
Gorgeous necklace and amazing service. Thank you so much.
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.