Customer Experience
I will start by saying that I have yet to receive my product, and have only gotten pictures of it through email. I can only speak on the customer experience so far.
Initially, I had some issues with PayPal sending the payment through as it was a eCheck. The team emailed me and asked if I new why the payment was pending, and wanted to know if I needed assistance in processing it. I was unaware of what was happening as PayPal didn't mention that it would take over a week to process. They were patient and didn't rush me at all. I finally got in contact with PayPal and figured it out. They were very quick to respond as well, and told me immediately that production was underway.
After waiting for a couple weeks, I checked in with them to see if there was any progress. They were happy to tell me that it would be finished the next day, and would be sending pictures of it. And on Wednesday I got multiple pictures (surprisingly high quality by the way) and was happy with how everything looked.
This is a day later and I figured I would see how others experience had gone. I normally don't have much interaction with companies these days, and it was refreshing that I got to speak to a human that just got everything right. I didn't see much in the way of outside reviews and figured I would just give my experience. I may update later when I get my order, but for now I am very satisfied with the team at Lilysuck! Thank you guys!

Respuesta de Lilysuck







