Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

4,0

Muy bueno

TrustScore: 4 sobre 5

8 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

excellent service

I have received my order of a beautiful bathrob and some lovely grey towels.
the quality is second to none the bathrobe is so luxurious and the bath towels so very soft to touch my last order was bedding the bedding along with the bathrobe and towels are the best I have ever experienced the quality is amazing thank you lock lomond
the packaging was also amazing so much attention to detail and with the beautiful packaging also presented in a lovely box .
just amazing again thank you so much for producing such quality and luxurious products.
I will be making further orders in the near future
also I would like to thank Lorraine for your help with my orders first class x

18 de abril de 2026
Opinión espontánea
Valorada con 2 estrellas sobre 5

Where did these pyjamas come from? Not TLC.

Not sure where my pyjamas came from, but it wasn’t The Linen Company. Firstly the order didn’t come together (two seperate items), which was a bit odd.. secondly, it’s very clear a tag has been cut form the inside collar of the pyjama shirt as it was a straight across cut - there is now no tag at all on the pyjamas. Thirdly even the packaging it came in felt cheap and trashy.

When I received the order notification my order was shipped, I actually had reported the email as spam (and took a while to get to Aus, I had forgotten I had even ordered it). The email address was noreply @ notice.imile.com and the order was from ‘Yuntu’ … Not impressed overall with the shopping and shipping experience. Pyjamas feel nice enough, but the overall experience has affected how I feel them. There’s little attention to detail on them (ie a draw string on the pants) and overall it feels cheap.

Don’t recommend it honestly. Spend the same amount and get something of quality elsewhere.

23 de octubre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

So glad I found you! …

Wow I was very impressed with the quick delivery!
The quality of the linen is very luxurious and gorgeous,I ordered set of 3 bedding, pillowcases, duvet cover & fitted sheet such good value for the quality..
Also came beautifullly packed in a lovely box so pretty..I will defo order again and it would make a fabulous gift for someone too!
Thank you Loch Lomond Linen I shall be spreading the word!

1 de marzo de 2025
Opinión espontánea
Valorada con 3 estrellas sobre 5

Just received my first order

Just received my first order, not sure but it wasn't the same colour or as luxurious as the photo l shall be returning my order as the colour is not true what more can I say

18 de agosto de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Kingsize feather and down quilt poor quality

i bought the superking feather and down quilt duvet in October. i used the Duvet but found the feather were leaking out of the duvet at an unacceptable level. i have always used a feather and down duvets for the family for the last 30 years and had never experienced anything like this. During the night feather would come through the duvet and cover and i would feel them sticking in me. i had to vacuum the bedroom each time i took the cover off to wash it due to the amount of feather loss. when i contacted the company i received a very dismissive poor response. this was the description of the item on their site. Finished in a 100% Microfibre cambric feather-proof cover, with a square cassette / box construction to ensuring that the feathers stay in place while the cloth walls eradicate cold spots. this was their response. It is commonly known that small feathers do find and filter their way out of the casing especially if it is produced with a thin lining material and are not regularly fluffed and turned to circulate the feathers.

Feathers have stems on them and can sometimes force the fabric to part allowing the feather to escape, the thicker the material casing the less likely the feathers are to pop out.

Lying on the product in one place for too long will aid the feather to find it's way out of the pillow, if you have bought a low thread count product I would suggest that you use a zipped thicker pillow/mattress/duvet protector to help keep the feathers inside. i have since replaced this product with another feather and down duvet which isn't losing feathers poor quality product.

10 de diciembre de 2019
Opinión espontánea
Valorada con 1 estrellas sobre 5

Never Received Order!

I placed an order back in September for my daughter's wedding. My credit card was promptly charged but I never received my order! I tried contacting the company by phone-no answer, left messages-no answer, and by email-no response. I even filed a complaint with the Better Business Bureau and they did not respond to the letter they sent! I still want my money back!

29 de enero de 2017
Opinión espontánea

¿Es ésta tu empresa?

Reclama tu perfil para acceder a las herramientas gratuitas de Trustpilot y conectar con tus clientes.

Crear cuenta gratuita

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.

Más información sobre otros tipos de reseñas.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más