Old fashioned great Customer Service
Above and beyond with old fashioned customer service. One on one even with purchased online. So grateful and will purchase again.

Respuesta de Livvewell
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Helping parents navigate the early days of childhood with calm, thoughtful products that actually help.
1021 E Lincolnway, 7342, 82001, Cheyenne, Estados Unidos
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 85% de las opiniones negativas
Suele responder en menos de 24 horas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Above and beyond with old fashioned customer service. One on one even with purchased online. So grateful and will purchase again.

Respuesta de Livvewell
On media the company responds to these reviews that they are sorry for the inconvenience, have emailed me. They did not. I still have not received merchandise or
The $200.00. They keep sending the same email over and over. They ask me to contact USPS. I have contacted USPS there is no tracking number or record of receiving the merchandise. I do not recommend this company at all.

Respuesta de Livvewell
I never received my item! I purchased on July 9, 2026 and here it is September 21,2026 and I have emailed them numerous of times. They won’t give me a refund! I told them I would go through my bank to reverse this transaction and now they are going to try and do something about it after they told me in July they were going to do a investigation to see what happened to my items! I’m out $86! This company is a joke! Don’t buy from them!

Respuesta de Livvewell
Great products especially if you have a colicky baby who struggles to settle or battles to sleep without being carried.

Respuesta de Livvewell
Responsive customer service which is nice. Product works well. Its nice that it has a strap so you dont have to worry about baby rolling.

Respuesta de Livvewell
We got the Cradlepod and it honestly SAVED us! Best baby purchase we've made.

Respuesta de Livvewell
They were helpful with helping me out for my Refund processing.

Respuesta de Livvewell
Quick response and everything ok! thanks

Respuesta de Livvewell
I ordered the cradlepod and the quality was poor. It was not expanding completely as shown on their online page even after 72 hours passed, out of the package. I emailed them for a full refund but the return address is somewhere in United Arab Emirates. When I searched the return address on google, it was an apartment. This was so sketchy. The shipping cost from Canada where I lived to United Arab Emirates is way expensive. I do not guarantee that my shipping cost will get refunded as well. This company is a scam. Only email and no phone number to call if anything like this happened.

Respuesta de Livvewell
Do NOT buy from here.
Overpriced drop ship items. When I tried to get it cancelled they said they couldnt and I had to wait for it to be delivered to reach out. Took over a month to even come in. After they said to send it back and get a full refund I would have to pay for shipping back to a Dubai apartment complex. Absolutely disgusting how people get away with this shit from AI bots and fake reviews. Dont ever buy from these people as another news article stated some products are also health risks.

Respuesta de Livvewell
Colis bien recu. Super service tres efficace

Respuesta de Livvewell
Got my cradlepod last week! great quality, best customer service! I am very happy with my purchase. They are also very generous to offer me discounts. Thank you so much!

Respuesta de Livvewell
Please people don’t fall for this is a scam, they provide a fake tracking number

Respuesta de Livvewell
I ordered a Lullapal Goose online. When it arrived it was poor quality with a plastic mechanism. I charged the mechanism and it was faulty (it should perform a tapping action). I contacted Livvewell twice through the complaints page on their website and emailed them twice explaining that the item was faulty and asking how to get a refund. I have heard nothing back. Notwithstanding this I still receive their marketing email. I am disappointed by their customer service and am £46 out of pocket as well as having to pay for a replacement gift .
Livvewell have offered me a refund. Kindly process this and i will update my review

Respuesta de Livvewell
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.