Banner for Lloyds Cardnet

Lloyds Cardnet Opiniones 

534
TrustScore: 4.5 sobre 5

4,6

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We have just moved to Lloyds Cardnet Services. We have received excellent customer service, with special thanks to Louise Pugh from the Support Team for her patience and understanding, explaining the... Ver más

Valorada con 5 estrellas sobre 5

I have been really pleased with all the assistance received from Emmie Chilton. From the initial contact with Emmie, she has guided me through setting up the service at our school with amazing at... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We've been really impressed with the service from Assam at Lloyds Cardnet. He took the time to properly understand how our business processes card payments and came back with changes that made a g... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Having had trouble getting past the initial security checks, Amber emailed me to sort the issue out and furthermore helped resolve the issue with replacement card machine. We need more people like Amb... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Procesamiento de tarjetas de crédito
  2. Servicios bancarios
  3. Proveedor de soluciones para eCommerce
  4. Servicio de pago

Sobre Lloyds Cardnet

Escrito por la empresa


Take payments in person, online and over the phone. From pocket-sized card readers to counter-top terminals to full point of sale app-based business solutions.

By accepting card payments, your business can meet the demands of today’s fast-paced, digital economy. Best of all, our card payment solutions helps you learn more about your customers’ spending habits with real-time sales data and online reporting tools.

Plus, whether you’re a sole trader or a growing enterprise, card payments reduce cash handling and can open doors to finance options like Merchant Cash Advance. With Lloyds, you get secure, reliable technology, specialist UK support and transparent pricing. Let your customers pay their way – quickly, safely and confidently.

Lloyds Bank Cardnet is trusted by over 35,000 businesses processing 2.86m transactions daily. Cardnet® is a registered trademark of Lloyds Bank plc.

Take payments >

Existing customer support >

Información de contacto

Take card payments with confidence

A card reader for every business, big or small

4,6

Excelente

TrustScore: 4.5 sobre 5

534 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,6

Todas las opiniones

(534)

344 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Community Club

Quick and easy process, good communication regarding product. Quick decision and delivery. Good support after receiving item.

10 de junio de 2026
Logotipo de Lloyds Cardnet

Respuesta de Lloyds Cardnet

Hi John,

Thank you for your review and positive feedback.

Kind regards,

Carmen Lazar – Lloyds Bank Cardnet

Valorada con 5 estrellas sobre 5

Helpful and responsive

The account manager is helpful and responsive. He provides a great service, explaining things at my level.

9 de junio de 2026
Logotipo de Lloyds Cardnet

Respuesta de Lloyds Cardnet

Hi,

Thank you for your review and positive feedback.

Kind regards,

Carmen Lazar – Lloyds Bank Cardnet

Valorada con 5 estrellas sobre 5

Transfer to contract with cardnet

We currently use a pay as you go through cardnet but felt that a contract would offer better value for money. Figures were provided based on our merchant use to compare. Due to the nature of our business it required authority from several people (other than myself). This was all done via email, which was easy to follow.
My customer contact was Hanna L. She kept me up to date with the process and called me as and when agreed. It was pleasant to speak with an individual who knew about the product and didn’t just read from a script.

20 de mayo de 2026
Logotipo de Lloyds Cardnet

Respuesta de Lloyds Cardnet

Hi,

Thank you for your review and positive feedback. I will share this with Hanna.

Kind regards,

Carmen Lazar – Lloyds Bank Cardnet

Valorada con 4 estrellas sobre 5

Cardnet offers solid bank-backed…

Cardnet offers solid bank-backed reliability and good support.

8 de junio de 2026
Logotipo de Lloyds Cardnet

Respuesta de Lloyds Cardnet

Hi,

Thank you for your review and positive feedback.

Kind regards,

Carmen Lazar – Lloyds Bank Cardnet

Valorada con 1 estrellas sobre 5

Appalling service

Appalling service - avoid! Communication is non existant. Written information incorrect. No proper support available- just shrugged shoulders. Wrong information about registration led to unnecessary installs on computer which has messed my system up. Still waiting a month later to learn how to use their system. So many passwords ( some of which are laughably insecure) and log in levels. Avoid

28 de mayo de 2026
Logotipo de Lloyds Cardnet

Respuesta de Lloyds Cardnet

Hi Iain,

We’re really sorry to hear about your experience, and thank you for taking the time to share your feedback.
This isn’t the level of service we want to provide, and we understand how frustrating unclear information, delays and system issues can be — especially when it impacts your day-to-day operations.
We’d like to look into this further and understand what’s gone wrong so we can put things right.
Thank you again for your feedback — it’s important to us and helps us improve.

Kind Regards
Sarah Cantrell - Lloyds Bank Cardnet

Valorada con 5 estrellas sobre 5

cardmet team super helpful…

I have had great support from the cardnet team especially Kelly always super helpfull and deal with my queries and always get resolved quickly the whole team have been realy helpfull.

3 de junio de 2026
Opinión espontánea
Logotipo de Lloyds Cardnet

Respuesta de Lloyds Cardnet

Hi,

Thank you for your review and positive feedback. I will share this with Kelly.

Kind regards,

Carmen Lazar – Lloyds Bank Cardnet

Valorada con 5 estrellas sobre 5

Fantastic service

Fantastic service. Extremely efficient. Wouldn't hesitate to recommend. Other providers just didn't match up.
Special thanks to Richard Swinfield, who was first rate throughout and did exactly as he said he would at all times. Thank you.

1 de junio de 2026
Opinión espontánea
Logotipo de Lloyds Cardnet

Respuesta de Lloyds Cardnet

Hi Thomas,

Thank you for your review and positive feedback. I will share this with Richard.

Kind regards,

Carmen Lazar – Lloyds Bank Cardnet

Valorada con 5 estrellas sobre 5

The personal touch and attention to detail

A bank is just a bank to most, but when looking at ensuring we got all the features and facilities we needed for the company the personal touch and personal support was exacty what we needed. Walked through every feature, detailed discusssion on what we needed, why we needed it and what they could offer. The service and attention to detail for us was superb. Thank you Michael Scott

4 de mayo de 2026
Opinión espontánea
Logotipo de Lloyds Cardnet

Respuesta de Lloyds Cardnet

Dear Mark,

Thank you for your review and positive feedback. I will share this with Michael Scott.

Kind regards,

Carmen Lazar – Lloyds Bank Cardnet

Valorada con 5 estrellas sobre 5

Good level of support for SME's

We have been exploring our options for payment processing - our most recent customer service experience with Cardnet was first class as soon as we had established the right person to speak with.

29 de mayo de 2026
Opinión espontánea
Logotipo de Lloyds Cardnet

Respuesta de Lloyds Cardnet

Dear Jonathan,

Thank you for your review and positive feedback.

Kind regards,

Carmen Lazar – Lloyds Bank Cardnet

Valorada con 5 estrellas sobre 5

Just had my first meeting with my new Cardnet Manager

Just had my first meeting with my new Cardnet Relationship manager James Gale and i am please to report it was a very positive experience indeed.
James was very helpful we some great advise and ideas
10 out of 10 thanks
Peter
AGC LTD

27 de mayo de 2026
Opinión espontánea
Logotipo de Lloyds Cardnet

Respuesta de Lloyds Cardnet

Hi,

Thank you for your review and positive feedback. I will share this with James Gale.

Kind regards,

Carmen Lazar – Lloyds Bank Cardnet

Valorada con 5 estrellas sobre 5

best card payment solution in UK

best card payment solution in UK. Reliable and user friendly.

15 de abril de 2026
Logotipo de Lloyds Cardnet

Respuesta de Lloyds Cardnet

Hello,

Thank you for your review and positive feedback.

Kind regards,

Carmen Lazar – Lloyds Bank Cardnet

Valorada con 5 estrellas sobre 5

We moved our business to Lloyds

We moved our business to Lloyds Cardnet, it was very quick and easy for the whole company. Deepak Joshi was very helpful and guided us through the process making it as easy as possible!

26 de mayo de 2026
Opinión espontánea
Logotipo de Lloyds Cardnet

Respuesta de Lloyds Cardnet

Hi,

Thank you for your review and positive feedback. I will share this with Deepak Joshi.

Kind regards,

Carmen Lazar – Lloyds Bank Cardnet

Valorada con 4 estrellas sobre 5

Mostly clearly explained

Mostly clearly explained, but as a non techno person I found some things needed more explanation. This was dealt with satisfactorily.

26 de mayo de 2026
Logotipo de Lloyds Cardnet

Respuesta de Lloyds Cardnet

Hi Patricia,

Thank you for your review and feedback.

Kind regards,

Carmen Lazar – Lloyds Bank Cardnet

Valorada con 4 estrellas sobre 5

Good card machine

Very easy to use and quick for our Watermelon business

26 de mayo de 2026
Logotipo de Lloyds Cardnet

Respuesta de Lloyds Cardnet

Hi,

Thank you for your review and positive feedback.

Kind regards,
Carmen Lazar – Lloyds Bank Cardnet

Valorada con 5 estrellas sobre 5

Simple process

26 de mayo de 2026
Logotipo de Lloyds Cardnet

Respuesta de Lloyds Cardnet

Hi Peter,

Thank you for your review and positive feedback.

Kind regards,
Carmen Lazar – Lloyds Bank Cardnet

Valorada con 5 estrellas sobre 5

New retail setup

We are going through the setup of our first retail outlet after having been a Lloyds business customer for years.
The Cardnet team, Mr Michael Scott in particular, was hugely supportive on this journey. They provided the guidance we needed and went above and beyond our expectations.
We were updated at every stage of the process, making what could have been an incredibly stressful experience seem very straightforward.

21 de mayo de 2026
Opinión espontánea
Logotipo de Lloyds Cardnet

Respuesta de Lloyds Cardnet

Hi David,

Thank you for your review and positive feedback. I will share this with Michael.

Kind regards,
Carmen Lazar – Lloyds Bank Cardnet

Valorada con 5 estrellas sobre 5

We returned to Cardnet after a brief 18…

We returned to Cardnet after a brief 18 months with another supplier. Originally with Cardnet for nearly 40 years and now glad to be back. There is always a person to speak to if any queries arise - cannot fault the service.

21 de mayo de 2026
Opinión espontánea
Logotipo de Lloyds Cardnet

Respuesta de Lloyds Cardnet

Hi Libby,

Thank you for your review and positive feedback.

Kind regards,
Carmen Lazar – Lloyds Bank Cardnet

Valorada con 4 estrellas sobre 5

David was so helpful

4 de mayo de 2026
Logotipo de Lloyds Cardnet

Respuesta de Lloyds Cardnet

Hi Terri,

Thank you for your review and positive feedback. I will share this with David.

Kind regards,
Carmen Lazar – Lloyds Bank Cardnet

Valorada con 5 estrellas sobre 5

David Guy has been exceptional in every…

David Guy has been exceptional in every way. He has dealt with every issue that’s been raised in a very professional and friendly manner. I wish everyone I speak to at Lloyds would take a leaf out of his book.

Keep up the great work David. No doubt I will speak to you again at some point.
A real asset to the team.

19 de mayo de 2026
Logotipo de Lloyds Cardnet

Respuesta de Lloyds Cardnet

Hi Eric,

Thank you for your review and positive feedback. I will share this with David.

Kind regards,
Carmen Lazar – Lloyds Bank Cardnet

Valorada con 5 estrellas sobre 5

Response time was good

Response time was good. Person was able to provide the relevant info to my query.

23 de abril de 2026
Logotipo de Lloyds Cardnet

Respuesta de Lloyds Cardnet

Hello

Thank you for your review and positive feedback.

Kind regards,
Carmen Lazar – Lloyds Bank Cardnet

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más