Lloyds Bank Insurance Opiniones 

9344
•
TrustScore: 4.5 sobre 5

4,7

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

The whole experience from reading the article to getting the letter of my policy through the post was super easy and straight forward, I felt as though there wasn’t any grey areas or ‘what does this m... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

My previous insurance policy with Lloyds expired on 31st October. I didn't realise that it wasn't automatic renewal. I rang that morning and spoke to one of your customer service staff who told me not... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Quick and easy to set up, good explanation of which cover to choose, and I found the optimum level for our requirements. Option to set up online or call an adviser, we chose the online option, which w... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

The process of taking out contents insurance was wholly conducted online. My options and required actions were clearly explained. Full details of what was and was not covered have been provided in s... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Aseguradora
  2. también en la categoría
  3. Agencia de seguros de automóviles
  4. Agencia de seguros para el hogar
  5. Aseguradora (seguros de vida)
  6. Servicios bancarios

Sobre Lloyds Bank Insurance

Escrito por la empresa

Our Home, Car, Life Insurance and Critical Illness cover comes with added reassurance.

We're by your side, every step of the way.

🏠 Home Insurance
Protect your home and we’ll take care of you. Get a Home Insurance Quote
🚗 Car Insurance
Get cover you can rely on with Car Insurance. Get a Car Insurance Quote
💚 Life Insurance & Critical Illness Cover
Protect yourself and get peace of mind. Get a Life Insurance Quote

Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

9 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(9344)

3816 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Easy transition

Easy transition

2 de noviembre de 2026
Logotipo de Lloyds Bank Insurance

Respuesta de Lloyds Bank Insurance

Hello Francisco,

We love to see feedback like yours - thanks for letting us know

Richard.

Lloyds Bank Insurance

Valorada con 5 estrellas sobre 5

Great service not the best price but…

Great service not the best price but all the add ons makes it cheaper delt with Lloyds for years and always been top class

13 de noviembre de 2026
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Respuesta de Lloyds Bank Insurance

Hello Gary,

We love to see feedback like yours - thanks for letting us know

Thanks for choosing us!

Richard.

Lloyds Bank Insurance

Valorada con 5 estrellas sobre 5

so easy to use

so easy to use, and all the information is there.

5 de noviembre de 2026
Logotipo de Lloyds Bank Insurance

Respuesta de Lloyds Bank Insurance

Hi Michael,

We are delighted to hear that you found our platform straightforward to navigate and that all the necessary details were readily available to you.


Kind Regards,
Juwehriah – Lloyds Bank Insurance.

Valorada con 5 estrellas sobre 5

Ease of use fast response easy to…

Ease of use fast response easy to navigate

13 de noviembre de 2026
Logotipo de Lloyds Bank Insurance

Respuesta de Lloyds Bank Insurance

Hi,

We are pleased to hear that you found our platform simple to use, quick to respond, and straightforward to navigate. Thank you for sharing your positive experience with us.


Kind Regards,
Juwehriah – Lloyds Bank Insurance.

Valorada con 5 estrellas sobre 5

I am happy with the service provided by…

I am happy with the service provided by Lloyds Bank Car Insurance. The process of purchasing my car insurance was simple and easy to understand. Everything went smoothly, and I am satisfied with my experience so far.

2 de noviembre de 2026
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Respuesta de Lloyds Bank Insurance

Hello Ioan,

Thanks for the positive feedback.

It's great to hear that setting up your car insurance was a straightforward and clear process. We are pleased that everything went smoothly

Thanks for choosing us!

Nicola
Lloyds Bank Insurance

Valorada con 5 estrellas sobre 5

Very helpful full and easy

1 de noviembre de 2026
Logotipo de Lloyds Bank Insurance

Respuesta de Lloyds Bank Insurance

Hi Kevin,

Thank you for taking the time to share your feedback. We are pleased to hear that you found our service so straightforward and beneficial to use.


Kind Regards,
Juwehriah – Lloyds Bank Insurance.

Valorada con 4 estrellas sobre 5

I am still waiting for my confirmation

I am still waiting for my confirmation, and I see from my Lloyds Bank account that u have not stopped any money yet. My old insurance ran out on 11 November 2026. Please advise

12 de noviembre de 2026
Logotipo de Lloyds Bank Insurance

Respuesta de Lloyds Bank Insurance

Hi Colin,

Thank you for your feedback. I have looked at your policy and can confirm it is effective from the date you requested inception. I can also confirm your policy documents were sent out on the day you set up your new policy. I have however requested another Welcome Pack, which will be with you shortly.

Once your old policy runs out we do not collect any further payments.

If you wish to discuss your policy further please contact our Customer Service Team on 0345 604 6705 (option 4), and we will be happy to help.

Valorada con 5 estrellas sobre 5
Logotipo de Lloyds Bank Insurance

Respuesta de Lloyds Bank Insurance

Hi Ann,

Thank you for taking the time to leave us a review. We are very pleased to hear that you found our process to be straightforward and simple to complete.


Kind Regards,
Juwehriah – Lloyds Bank Insurance.

Valorada con 1 estrellas sobre 5

Most horrible company to deal with …

Most horrible company to deal with waited over SEVEN MONTHS to get a sink replaced and even then they tried to wriggle out of the agreement. Staff are horrible and ignorant often lieing to cover there own back. Pretending to get a supervisor when its just there friend over the desk playing Supervisor. Held on the phone for over TWO HOURS
AVOID

14 de junio de 2026
Opinión espontánea
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Respuesta de Lloyds Bank Insurance

Updated 13/11/26 - 15:32

Hi Michael,

Thank you for replying back with your details, I have passed on your details along with your review to our Claims team to look at this further.



Kind Regards,
Juwehriah – Lloyds Bank Insurance.
---------------------------------------------------------------------------


Hi Michael,

Thank you for taking the time to share your experience. We are sorry to hear about the delays you experienced regarding the replacement of your sink, and the hold times on the phone.

We have contacted you for more details so we can assist you with any further queries. Where possible, please include your policy number as the reference number.

Please note the email you receive will be from Trustpilot and not Lloyds Bank.


Kind Regards,
Juwehriah – Lloyds Bank Insurance.

Valorada con 5 estrellas sobre 5

Excellent product

Excellent product. Meets my expectations.

1 de noviembre de 2026
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Respuesta de Lloyds Bank Insurance

Hi Andrew,

Thank you for taking the time to share your feedback. We are pleased to hear that our product has met your expectations and that you are satisfied with your purchase.


Kind Regards,
Juwehriah – Lloyds Bank Insurance.

Valorada con 2 estrellas sobre 5

Quote increase avoided by workaround

Quote went up by OVER £100. So I didn’t renew it. Using the previous years schedule I reapplied with the same info and the quote was OVER £115 CHEAPER !!!! I’m sure someone has a creative answer for how this happens but at least I have learnt that your system historically allows this sort of ridiculous work around. Good effort 🤷‍♂️

26 de octubre de 2026
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Respuesta de Lloyds Bank Insurance

Hi,

We appreciate you taking the time to highlight this pricing discrepancy. It is understandable to feel frustrated when seeing such a significant difference between a renewal quote and a new business price for the same details. Thank you for sharing your feedback.


Kind Regards,
Juwehriah – Lloyds Bank Insurance.

Valorada con 4 estrellas sobre 5

It was quick and simple and very…

It was quick and simple and very informative

5 de noviembre de 2026
Logotipo de Lloyds Bank Insurance

Respuesta de Lloyds Bank Insurance

Hi Christine,

We are glad our clear, efficient process and helpful details met your needs. Thank you.


Kind Regards,
Juwehriah – Lloyds Bank Insurance.

Valorada con 5 estrellas sobre 5

A very competitive quote for my home…

A very competitive quote for my home insurance. Easy to complete the order online. Confirmed immediately and documents were received within a few days. Recommended!

1 de noviembre de 2026
Logotipo de Lloyds Bank Insurance

Respuesta de Lloyds Bank Insurance

Hi,

Thank you for sharing your experience. It is great to hear that you received a competitive price for your home cover and found the online ordering process straightforward. We are also pleased that your confirmation was sent immediately and that your documents arrived promptly within a few days. Your recommendation is highly appreciated.


Kind Regards,
Juwehriah – Lloyds Bank Insurance.

Valorada con 4 estrellas sobre 5

Very efficient

28 de octubre de 2026
Logotipo de Lloyds Bank Insurance

Respuesta de Lloyds Bank Insurance

Hi Marie,

Thank you for your positive feedback.


Kind Regards,
Juwehriah – Lloyds Bank Insurance.

Valorada con 5 estrellas sobre 5

Already sent a review.

12 de noviembre de 2026
Logotipo de Lloyds Bank Insurance

Respuesta de Lloyds Bank Insurance

Hi Ian,

We are very grateful for your time and we appreciate that you have sharing your thoughts.


Kind Regards,
Juwehriah – Lloyds Bank Insurance.

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