I’ve just bought a beautiful and very comfortable sofa and chair from the Bristol store. Rosa was amazing, so helpful and knowledgeable. She has a great eye for colour combinations. I also want to... Ver más
La empresa ha respondido
Localización
Cambiar localizaciónUnit 1D Centaurus Road, Cribbs Causeway, BS34 5TS Bristol, England, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
We were very impressed with the wide range of furniture on display and the member of staff who assisted us was very helpful and knowledgeable. The choice of colours and fabrics was huge so it was very... Ver más
La empresa ha respondido
We had a great experience - that staff we knowledgeable, friendly and helpful. There when we needed them but not pushy at all. Overall a lovely shopping experience. Nicole helped us and was wonderful!... Ver más
La empresa ha respondido
I was really disappointed with my recent experience at Loaf. I spent over £3700 on a sofa, which was not as advertised in the Bristol Loaf shack. The back support of the squisharoo sofa is dreadful. I... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda de muebles
- Tienda de muebles para dormitorio
- Accesorios para muebles
- Tienda de artículos para el hogar
- Tienda de mobiliario para salones
- Tienda de sofás
Sobre Loaf - Bristol
Escrito por la empresa
Welcome to our Laid-Back World!
We make ridiculously comfy sofas and beds and lovely laid-back homewares to help people lead happier, more relaxed lives. We're champions of comfort and craftsmanship and use old-school know-how to make our wares. In fact, all our sofas and upholstered beds are made right here in Blighty. We've got a choice of over 150 kicked back colours across nine feel-good fabrics. You can help yourself to free swatches on our website. Don't forget to swing by one of our slowrooms to rest-test our range or give our team of Loafers a call, we're always happy to help.
NEW ARRIVALS SWATCHES SLOWROOMSLoaf
Escrito por la empresa
Información de contacto
Unit 1D Centaurus Road, Cribbs Causeway, BS34 5TS, Bristol, England, Reino Unido
- 02031418300
4,7
Excelente
186 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 95% de las opiniones negativas
Suele responder en menos de 24 horas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Respuesta de Loaf - Bristol
Hi Corrie,
Thank you for your review
We’re so glad to hear you found our team friendly and informative we’ll be sure to pass along your lovely feedback to the team
Warm regards,
Cynthia
The team in the Bristol store were…
The team in the Bristol store were great. Very friendly and knew the range really well.
30 de octubre de 2025
Respuesta de Loaf - Bristol
Hi Mark,
Thank you so much for taking the time to share your feedback, we’re delighted to hear that you had such a positive experience with our team in the Bristol store!
It’s wonderful to know that you found them friendly and knowledgeable about the range. We’ll be sure to pass your kind words along to the team, they’ll be thrilled to know their efforts made a difference.
We really appreciate your support and hope you enjoy your new piece from Loaf.
Warm regards,
Paris
Shop was well laid out and welcoming
Shop was well laid out and welcoming. Information was readily available and all materials/covers were easy to compare.
2 de noviembre de 2025
Respuesta de Loaf - Bristol
Hi JB,
Thank you for your lovely review
We’re so pleased to hear you found the shop welcoming and easy to explore. It’s great to know the layout and fabric displays helped make your visit enjoyable.
Warm regards,
Cynthia
All very easy to order on line
All very easy to order on line - can’t wait for my Slow Riser - it’s so comfy
2 de noviembre de 2025
Respuesta de Loaf - Bristol
Hi Rowena,
Thanks a bunch! We’re thrilled to hear you found ordering nice and easy and we couldn’t agree more, the Slow Riser is ridiculously comfy! We can’t wait for you to enjoy it.
Warmest Regards,
Paris
Respuesta de Loaf - Bristol
Hi Dave,
Thanks so much for your kind words! We’re thrilled to hear you found our service friendly and easy to deal with.
Kind Regards,
Paris
Very helpful staff
Very helpful staff. They completed my order on line in store which was a great bonus for someone who is not confident online.
30 de octubre de 2025
Respuesta de Loaf - Bristol
Hi Elizabeth,
Thank you so much for taking the time to share your feedback!
I’m really pleased to hear that our team was able to help you complete your online order in our Shack. I understand that shopping online can sometimes feel a bit daunting, so it’s wonderful to know our staff could make the process easier and more comfortable for you. I’ll be sure to pass your kind words on to the team, they’ll be thrilled to know their support made a difference. I truly appreciate your visit and look forward to welcoming you back again soon!
Warm regards,
Manny.
Excellent products and staff were…
Excellent products and staff were amazing.
In Bristol and Trade office.
28 de octubre de 2025
Respuesta de Loaf - Bristol
Hi There,
Thanks so much!
We’re thrilled to hear you enjoyed both our products and the team in Bristol and at the Trade office.
We really appreciate your kind words!
Kind Regards,
Paris
Loaf at Cribbs Causeway is excellent!
Really helpful and friendly staff who we enjoyed meeting and who supported us in making a decision. Loads of choice and loveliness
30 de octubre de 2025
Opinión espontánea
Respuesta de Loaf - Bristol
Hi Karen,
Thank you so much for your lovely feedback!
We’re delighted you enjoyed meeting our team and found the experience helpful.
It’s great to hear you appreciated the range of choices too!
Warmest Regards,
Paris
Respuesta de Loaf - Bristol
Hi Lisette,
Thank you so much for your lovely feedback!
We’re thrilled to hear you enjoyed your visit and received great service in the shop. We’ll be sure to pass your kind words on to the team, they’ll be chuffed!
Warmest Regards,
Paris
Rosa was brilliant!
28 de octubre de 2025
Opinión espontánea
Respuesta de Loaf - Bristol
Hi Joshua,
I’m delighted to hear that Rosa made such a positive impression and went the extra mile to help. I’ll be sure to pass along your feedback to her, she’ll be thrilled to know their efforts were appreciated.
Warm regards,
Manny.
store experience was excellent
store experience was excellent - great staff and attentive/helpful. Lower score on overall experience due to online order confirmation not happening without us calling twice.
27 de octubre de 2025
Respuesta de Loaf - Bristol
Hi Andy,
Thank you for your feedback!
I’m thrilled to hear that you had a positive experience in our Shack and found our staff attentive and helpful. I sincerely apologize for the inconvenience with your online order confirmation and appreciate you bringing this to my attention. Your input helps us improve our processes and we’ll work on ensuring a smoother online experience moving forward.
We hope to have the opportunity to serve you again soon!
Warm regards,
Manny.
Excellent service and good to know we…
Excellent service and good to know we are buying a British made product.
Hopefully we’ll have delivery before Christmas.
27 de octubre de 2025
Opinión espontánea
Respuesta de Loaf - Bristol
Hi Nick,
Thank you for your review
We’re delighted you’re happy with the service and proud to know you value our British-made products.
We can't wait to deliver your sofa to you well in time for Christmas
Warm regards,
Cynthia
Respuesta de Loaf - Bristol
Hi Peter,
Thank you so much for your lovely feedback!
I’m delighted to hear that our team made you feel welcome and that you enjoyed the complimentary drinks and chocolates. It’s our little way of saying thank you for visiting. We truly appreciate your support and hope to see you again soon!
Warm regards,
Manny.
Great customer service really great to…
Great customer service really great to not be rushed and given time to consider my substantial purchase!
25 de octubre de 2025
Respuesta de Loaf - Bristol
Hi Emma,
Thanks so much for your lovely review
We're so glad to hear you felt relaxed and unrushed during your visit that’s exactly the experience we want our customers to have. We really appreciate you taking the time to share your kind words.
Warm regards
Cynthia
Great help from all Staff members.
The assistants in the Bristol (Cribs Causeway branch), were more than helpful and pleasant. We were in the shop for nearly 2 hours trying to decide which fabric and colour to choose. Such a vast range is difficult to whittle down, but eventually we had a good idea. On our return home final checks on colour set against our ‘first bought’ Loaf bed, we made the purchase of our second Loaf bed, the Bagel Bed, on-line, but with a telephone call to the central hub operator, to complete the payment!
Thank you to every one of your staffs for their help. Now we are keen to take delivery before Christmas. Cheers Loafers!
25 de octubre de 2025
Respuesta de Loaf - Bristol
Hi Peter,
Thank you so much for your lovely review!
We’re so pleased to hear you had such a positive experience with our friendly team in Bristol it sounds like they took great care helping you choose the perfect fabric and colour.
We’ll be sure to pass your kind words on to the whole team.
Warm regards
Cynthia
Loaf Store Bristol is outstanding
Visited the loaf store in Bristol today and we were really impressed with both the service and the products available in store.
We were looked after by Holly and Tegan, who were both extremely helpful. They were very knowledgeable - we were looking at beds, tables, bedroom furniture and footstools and they were very patient and good humoured as we switched from one thing to another.
Cannot recommend them highly enough!
25 de octubre de 2025
Opinión espontánea
Respuesta de Loaf - Bristol
Hi Mrs Tarleton,
Thank you so much for your wonderful review
We’re delighted to hear you had such a great experience at our Bristol store. Holly and Tegan will be delighted to know their knowledge and good humour helped make your visit so enjoyable.
We really appreciate your kind recommendation
Warm regards,
Cynthia
Good customer service in Bristol store…
Good customer service in Bristol store - informative but gave us space to browse and play with colours/fabrics
21 de octubre de 2025
Respuesta de Loaf - Bristol
Hi Simon,
Thank you for your lovely feedback!
We’re so glad you enjoyed your visit to our Bristol store and that our team struck the right balance between being informative and giving you space to explore. We hope you found some colours and fabrics you love!
Warmest Regards,
Paris
Lovely help in the Bristol shack
Lovely help in the Bristol shack. Lots of information and no pressure. Rosa and her colleague were great, offering all of the information that we needed and advice.
17 de octubre de 2025
Respuesta de Loaf - Bristol
Hi Mr Dowse,
Thank you so much for you review
We’re absolutely delighted to hear that Rosa and the team were helpful with all the information you needed,
It’s great to know our team struck the perfect balance of being helpful and not pressure you, I'll be sure to pass on your lovely feedback to the team.
Warm regards,
Cynthia
I love the Loaf offering
I love the Loaf offering, products and customer service.
This purchase was a small one - a cosy sofa throw and it is great.
Very happy with the design and colours, suits my room.
12 de octubre de 2025
Respuesta de Loaf - Bristol
Hi Victoria,
Thank you for shopping with Loaf!
I’m happy to hear that you’re enjoying your cosy sofa throw and that it suits your room so well. It’s always wonderful to know that our designs, products, and customer service are hitting the mark. We truly appreciate your support and look forward to helping you find more lovely pieces in the future!
Hope to hear from you soon!
Kind regards,
Manny.
Great service
Kind and honest staff helped us get a wonderful new rug to complete extention
12 de octubre de 2025
Respuesta de Loaf - Bristol
Hi Graeme,
Thank you so much for shopping with Loaf!
I’m delighted to hear that our team could help you find the perfect rug to complete your extension. It's always our goal to offer honest advice and friendly service, so knowing that you had a positive experience really means a lot to us. I hope your new rug brings warmth and style to your beautiful new space,enjoy every moment in it!
Hope to hear from you soon!
Kind regards,
Manny.
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.