We’ve been looking at Loaf sofas for years and today there was a super helpful team member, Uzma, who made the process easy. We chatted earlier in the day and looked at various fabrics against differe... Ver más
La empresa ha respondido
Localización
Cambiar localizaciónRedbrick 218 Bradford Road, WF17 6JF Batley, England, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Friendly staff, cold water on a hot, hot day. Even though there were technical issues within the store; the staff were helpful and calm helping get the issue fixed and our order placed
La empresa ha respondido
We recently visited the Redbrick Mill store and had the best experience from the second we walked in. The lovely guy (whose name escapes me but worked Saturday morn) gave us the run down of the sofa w... Ver más
La empresa ha respondido
My order was supposed to arrive 6 days ago and I have contacted yourselves twice but the customer service assistant could hardly understand me and i could hardly understand her- foreign accent. I was... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda de muebles
- Tienda de muebles para dormitorio
- Accesorios para muebles
- Tienda de artículos para el hogar
- Tienda de mobiliario para salones
- Tienda de sofás
Sobre Loaf - Redbrick
Escrito por la empresa
Welcome to our Laid-Back World!
We make ridiculously comfy sofas and beds and lovely laid-back homewares to help people lead happier, more relaxed lives. We're champions of comfort and craftsmanship and use old-school know-how to make our wares. In fact, all our sofas and upholstered beds are made right here in Blighty. We've got a choice of over 150 kicked back colours across nine feel-good fabrics. You can help yourself to free swatches on our website. Don't forget to swing by one of our slowrooms to rest-test our range or give our team of Loafers a call, we're always happy to help.
NEW ARRIVALS SWATCHES SLOWROOMSLoaf
Escrito por la empresa
Información de contacto
Redbrick 218 Bradford Road, WF17 6JF, Batley, England, Reino Unido
- 02031418300
4,8
Excelente
129 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 95% de las opiniones negativas
Suele responder en menos de 24 horas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Respuesta de Loaf - Redbrick
Hi Lynda,
Thank you for shopping with Loaf!
We appreciate the time taken to leave us a review.
Glad to hear you had a positive experience! Great staff can make all the difference, and a thoughtfully designed shop layout really sets the tone.
Kind regards,
Manny.
Great product
Great product, lovely sales room, helpful Loaf team and quick delivery on double mattress
19 de julio de 2025
Respuesta de Loaf - Redbrick
Hi Mr Stuart,
Thank you so much for taking the time to leave us a review,
We delighted to hear that you love your product, and that our staffs were helpful and you had a quick delivery,
Our goal is always to provide you with quality and comfy products that you can enjoy.
Keep Loafing and have a cozy night on your lovely Our Perfect Mattress!
Warm regards,
Cynthia
Respuesta de Loaf - Redbrick
Hi Andrew,
Thank you taking the time to leave us as review,
We are glad to hear that you had a relax and helpful atmosphere at our Leeds shack, It’s our goal to make every customer feel at home when they visit, and we’re so glad you felt right at home with us.
Keep Loafing
Warm regards
Cynthia
excellent service as usual. never pushy
26 de julio de 2025
Respuesta de Loaf - Redbrick
Hi Mike,
Thank you so much for your feedback!
It is wonderful to hear how excellent the service has been. We never want our customers to feel they're being pushed to buy something they do not want.
Please let us know if we can be of any assistance.
Warmest Regards,
Paris
Friendly and accommodating staff who…
Friendly and accommodating staff who went above and beyond.
26 de julio de 2025
Respuesta de Loaf - Redbrick
Hi Mrs Julie,
Thank you for tasking the time to leave us a review,
I am delighted to hear that our staffs were friendly and accommodating, we always wants to ensure that our customers are greatly satisfied and i am glad our staff when above and beyond for you to ensure that satisfaction.
Keep Loafing
Warm regards
Cynthia
I really was not in the zone for new…
I really was not in the zone for new sofas as my existing ones had to be rapidly destroyed due to a moth infestation!!
Emma and Josh listened to what we were looking for giving excellent and useful advice. There was absolutely no pressure in the showroom and I came away feeling relaxed and able to make informative decisions . Thank you (including moth therapy:) )
23 de julio de 2025
Opinión espontánea
Respuesta de Loaf - Redbrick
Hi There,
Thank you so much for sharing your experience!
We’re really sorry to hear about the moth situation, never a fun reason to sofa shop. But we're so glad Emma and Josh were able to make the process feel supportive and stress-free.
It's great to know you felt relaxed and well-informed.
We'll make sure to pass along your thanks.
If there's anything else you need, we're always here to help.
Warmest Regards,
Paris
Excellent showroom
Excellent showroom, pleasant and helpful staff, very knowledgeable. Great experience.
20 de julio de 2025
Respuesta de Loaf - Redbrick
Hi Peter,
Thank you for shopping with Loaf!
We appreciate the time taken to leave us a review.
Your words have blessed us all.
Amazing to hear your experience was helpful, friendly, knowledgeable and handled professionally.
We take pride and care in all of our service's, to deliver a premium standard
Hope to hear from you soon.
Kind regards,
Manny.
Definitely worth a visit!!
Was really nice to try all the chairs in person- so happy I went to Leeds as I think otherwise I’d have ordered the chair I liked the look of most online but actually once tried out much preferred another- also realised I didn’t need two love seats as the armchairs were also bigger than they look online!
Also great to see the full size fabric samples!!
Staff were all lovely and helpful too!!
13 de julio de 2025
Respuesta de Loaf - Redbrick
Hi Emma,
Thank you for shopping with Loaf!
We appreciate the time taken to leave us a review.
Wonderful to hear your visit at our Shack was friendly, inviting and informative to make a decision to place an order.
We take pride and care in all of our service's, to deliver a premium standard.
Hope to hear from you soon.
Kind regards,
Manny.
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.