SCAM. Harassed my BLW instagram page. Offered a “collaboration” where they expect you to pay. I explained this isn’t a collaboration. Was sent an extremely rude message in return, also made comments a... Ver más
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Consulta las opiniones de los clientes
They offered me a „partnership“ if I buy one item, to get two for free and post about the products on socials. They would repost and I would gain more followers. I accepted and got the items and the q... Ver más
Instagramで詐欺にあいました！ ＂lobabiesのアンバサダーをしないか？1つの商品を買うと2つおまけで無料で送ります＂という内容。 それで私はクレジットカードの情報も入力し、購入しました！ イギリスの製品だといっているにも関わらず、実際送られてきた商品はMade in China(中国製品)の文字が！ きっと、ALIEXPRESSで格安で売られている、lobabiesの... Ver más
I recently received a plate, bib, and straw mug from lobabies.com through a connection on Instagram, and my 10-month-old daughter has been using them every day! • The divided plate makes it eas... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
LOBABIES is redefining baby goods in pursuit of better, cuter, and safer products for every newborn adventure.
Información de contacto
71-75 Shelton Street, WC2H 9JQ, London, Reino Unido
- lobabies.com
3,2
Medio
116 opiniones
Ha contestado el 61% de las opiniones negativas
Suele responder en menos de 1 mes
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Never buy
Never buy. I recommend blocking a conversation.
He leaves a message on Instagram that he is recruiting supporters through comments or DMs. He encourages people to buy two products for free or offers a 50 percent discount.
I introduce it as a British company, but the product is made in China.
It is said that it is delivered from 4 logistics warehouses around the world for fast delivery. Looking at the reviews on this site, it seems that there are many people who receive products from China, even if it is not from Asia. They are lying.
Items sold by the company are available on Chinese websites such as AliExpress for less than a tenth of the price. There are even many items that are cheaper than a dollar. These items are sold for between £80 and £90.
They argued that the products sold on AliExpress are counterfeit and cannot be controlled. However, there is no proof that the products they sent are genuine as well. There is not even a common brand logo.
8 de abril de 2024
Opinión espontánea
Respuesta de Lobabies
We appreciate your concerns, but it seems there might be some misinformation. We take pride in our products and their authenticity. Let us clarify a few points:
Brand Verification: While you may not be a client of ours, we invite you to explore our tagged pictures on Instagram @lobabiesofficial to see satisfied customers who have received our products. Our positive reviews speak for themselves.
Product Origin: Our products are not made in China. They are sourced from reputable manufacturers with whom we have long-standing relationships. While we aim for fast delivery from multiple warehouses, we ensure that quality is never compromised.
Price Discrepancy: We understand the confusion regarding pricing. The cost variation between our products and those on platforms like AliExpress can be attributed to several factors, including quality control, brand assurance, and ongoing product development. We invest in constant improvement to offer the healthiest and most reliable versions of our products.
Counterfeit Concerns: We are aware of the prevalence of counterfeit items on platforms like AliExpress. However, we can assure you that our products are genuine. We do not compromise on quality or authenticity.
We take pride in our commitment to providing genuine, high-quality products to our customers. If you have any further questions or concerns, please feel free to reach out.
とても満足
日本製とは違い海外製と聞くと少し不安を感じる部分はあったが、商品が届き確認するととてもしっかりしていて色合いやデザインが可愛かった。
5 de abril de 2024
Opinión espontánea
Respuesta de Lobabies
素晴らしいレビューをありがとうございます！😊 海外製品に少し不安を感じられたかもしれませんが、実際に商品を見ていただき、品質やデザインにご満足いただけて嬉しいです。これからもお客様に喜んでいただける製品をお届けできるよう努めてまいります
Very happy with lobabies purchases
Very happy with lobabies purchases, we will definitely back ordering some more soon. Are very easy to clean, very soft for baby and very useful. Lobabies team are very nice , good comunication also
4 de abril de 2024
Opinión espontánea
Respuesta de Lobabies
Thank you so much for your wonderful feedback! 😊 We’re so happy to hear you're satisfied with your Lobabies purchases and that they’re easy to clean, soft, and useful for your baby. It’s also great to know that our team’s communication was up to your expectations. We look forward to your next order!
Great communication!
2 de agosto de 2023
Opinión espontánea
Respuesta de Lobabies
Thank you for your kind words! 😊 We’re so glad to hear you had a great experience with our communication. We're always here to help!
I was reached out by one of their recruiters
I was reached out by one of their recruiters, got introduced to the program and I think it was amazing, well thought and designed for accounts with less followers like mine. Their products are truly a help to parenthood, The investment is worh it, taking in consideration you get a whole lot of stuff as well. This is my second purchase and again I am satisified. 😁
1 de mayo de 2023
Opinión espontánea
Respuesta de Lobabies
Thank you so much for your wonderful feedback! 😊 We’re thrilled to hear that you’ve enjoyed the program and our products, and that your second purchase was just as satisfying. It’s amazing to know that our products are helping with parenthood—thank you for being a part of our community!
This brand is true blessing
This brand is true blessing, I loved the cute colors and the clothing variety you can’t find locally, they offer an impressive range of weaning products that have been thoughtfully designed with both parents and babies in mind. i would buy again for sure 😍😍😍
11 de mayo de 2023
Opinión espontánea
Respuesta de Lobabies
Thank you so much for your kind words! 😊 We’re beyond happy to hear that you love our colors, product range, and thoughtful designs. It’s wonderful to know our products are making a difference for you and your little one! We can’t wait to have you shop with us again! 💖
Respuesta de Lobabies
Thank you for your feedback! 😊 We’re so glad to hear you loved the fabric. We truly appreciate your support!
I was hesitating a lot before taking…
I was hesitating a lot before taking the step to join their program, and to be honest I am satisfied, their products are super cute, I ordered two sets for my twins and they are very practical and aesthetically pleasing. I totally recommend, I checked their reviews and the people tagging the brand before taking the step, I also contacted few of the customers in my country and they all recommend.
22 de enero de 2023
Opinión espontánea
Respuesta de Lobabies
Thank you so much for your thoughtful feedback! 😊 We’re so happy to hear that you took the leap and are satisfied with the products for your twins. It means a lot that you took the time to check reviews and reach out to other customers—it’s wonderful to know that you feel confident recommending us! Thank you for being a part of the Lobabies family! 💛
Amazing
I’m in love and satisfied with the products i bought they are so beautiful, the colors, The quality, the design everything is perfect, and what i like more is the silicone drinking cup they are so easy to use for my baby she really love to drink water using her little cup and she really like eating in her lion tableware, the quality are so high! Also they launched there clothes collection the last month and I’m so exited to buy from them again!🫶🫶🤍
4 de marzo de 2023
Opinión espontánea
Respuesta de Lobabies
Thank you so much for your amazing feedback! 😊 We’re beyond happy to hear that you’re in love with the products and that your baby is enjoying the silicone drinking cup and lion tableware! It’s wonderful to know that the quality, design, and colors are perfect for you. We're also excited that you’re looking forward to our clothing collection! 💖 We can’t wait to have you shop with us again soon!
Never Got my ordrer and now they don’t…
Never Got my ordrer and now they don’t answer me anymore.
Never buy from this firm it is scam.
4 de marzo de 2023
Opinión espontánea
Respuesta de Lobabies
We apologize for any inconvenience caused by the delay in receiving your order and for any difficulty you may have experienced in contacting our customer service team.
We take pride in ensuring that our customers receive their orders in a timely manner and we are committed to resolving any issues that may arise. Please provide us with your order number and contact information so that we can investigate the matter further and provide you with a resolution.
We value your business and apologize for any frustration or inconvenience caused. We look forward to hearing from you and resolving this issue as soon as possible. Thank you for your patience and understanding.
I have brought weaning set including…
I have brought weaning set including silicone bibs, bowl, cultery and cup from Lobabies. They’re so elegant and can catch up loads of food. They could be put in dishwasher also. This could be very important for all moms. I love this brand after trying them 🫶🏻🫶🏻🫶🏻
20 de enero de 2023
Opinión espontánea
Respuesta de Lobabies
Thank you so much for your kind words! 😊 We’re so glad to hear that you love the weaning set and that it’s been both elegant and practical for mealtime. The dishwasher-safe feature is definitely a big win for busy moms! We truly appreciate your support and are so happy to have you as a part of the Lobabies family! 💖
An absolute scam
An absolute scam! The products are literally made in China but sold to you ‘made by local natural biodegradable materials’.
They approached me via Instagram offering 50% off if I was to be a brand ambassador.
The products are good but can be bought from other companies for pennies. They are selling these products for £80-£90. Most of their followers are fake and fake ambassadors. The pictures are all staged.
Please don’t fall for this. I feel stupid for thinking the products were something they are absolutely not.
23 de febrero de 2023
Opinión espontánea
Respuesta de Lobabies
Thank you for bringing this to our attention. We apologize for any confusion or misrepresentation that may have occurred with our products. We take these allegations seriously and would like to address them as soon as possible.
Firstly, we would like to clarify that our products are indeed made with natural and biodegradable materials. While they may be manufactured in China, we have stringent quality control measures in place to ensure that they meet our standards for sustainability and eco-friendliness.
Regarding the issue of fake ambassadors and followers, we would like to assure our customers that we do not condone or engage in any unethical practices. We value transparency and authenticity in all our interactions, and would like to investigate this matter further to ensure that our brand values are upheld.
In terms of pricing, we believe that our products are competitively priced for their quality and sustainability. However, we understand that there may be other options available in the market, and we are open to feedback on how we can improve our pricing strategy.
We appreciate your feedback and are committed to improving our brand and products. If you have any further concerns or suggestions, please do not hesitate to reach out to us directly. Thank you.
Scammers!
This company is a scam - they're selling garbage that can be bought for pennies off AliExpress for £70, £80 or even £90!
They send out mass invites on platforms like Instagram to recruit "brand ambassadors" by offering you 50% off their exorbitant prices in return for advertising their garbage products to unsuspecting customers.
Please don't fall for this. Their website looks very slick until you look a bit closer and spot the spelling errors, clunky descriptions and badly photoshopped pictures.
And even more problematic - there are product descriptions that they've literally stolen wholesale off other legitimate retailers' websites and passed them off as descriptions of their own products.
Their blog posts have been plagiarised off other people's websites without credit and passed off as their own. Swipe some of the text off their blog posts and do a Google search - surprise surprise, there they are on other websites word-for-word!
Also there are no contact details whatsoever on their website. Massive red flag!
I feel sorry for all the people they've managed to scam into buying their products. They've been successfully banned from Instagram now, please avoid dealing with this company!!
16 de febrero de 2023
Opinión espontánea
Respuesta de Lobabies
We apologize for the negative experience you had with our company. We take these allegations seriously and would like to address them as soon as possible.
Firstly, we would like to clarify that our products are made with high-quality materials and are not sold on AliExpress. We understand that there may be cheaper alternatives available in the market, but we believe that our products offer unique value in terms of quality, sustainability, and design.
Regarding the issue of brand ambassadors, we do offer discounts to individuals who are interested in promoting our products on social media. However, we do not condone or engage in any unethical practices, and we ensure that our brand ambassadors are genuine and passionate about our products.
We take pride in our website and strive to maintain a high standard of accuracy and professionalism in our product descriptions and content. However, we understand that mistakes can occur and we appreciate feedback on how we can improve.
In terms of contact information, we have a dedicated customer service team who can be reached via email or social media. We apologize if this information was not readily available on our website and will work to make it more visible in the future.
We appreciate your feedback and are committed to improving our brand and products. If you have any further concerns or suggestions, please do not hesitate to reach out to us directly. Thank you.
Great quality products and exceptional…
Great quality products and exceptional customer service. We will be definitely using more LoBabies products!
26 de enero de 2023
Opinión espontánea
Respuesta de Lobabies
Thank you so much for your wonderful feedback! 😊 We’re thrilled to hear that you’re happy with both our products and customer service. We look forward to having you use more Lobabies products in the future!
Respuesta de Lobabies
Thank you so much for your kind words! 😊 We’re so glad you love the products!
Awesome brand!
Absolutely love this brand. Customer service is amazing.
3 de enero de 2023
Opinión espontánea
Respuesta de Lobabies
Thank you so much for your kind words! 😊 We’re so happy to hear that you love the brand and had a great experience with our customer service. We truly appreciate your support!
Amazing products high quality easy to…
Amazing products high quality easy to clean and friendly for baby
16 de noviembre de 2022
Opinión espontánea
Respuesta de Lobabies
Thank you so much for your feedback! We’re thrilled to hear that you’re happy with the quality and ease of use of our products. It’s great to know they’re baby-friendly too! 💖
Best items
I have order many snack and feeding Lobabies items and they are amazing and easy to clean! Love the snack cup the most!
30 de noviembre de 2022
Opinión espontánea
Respuesta de Lobabies
Thank you so much for your wonderful feedback! We’re so happy to hear you love the Lobabies snack and feeding items, especially the snack cup! It’s great to know that they’re both amazing and easy to clean. We appreciate your support! 😊
My previous order…
It was a very nice experience to order something and get it delivered to us and also have a discount for it.
29 de noviembre de 2022
Opinión espontánea
Respuesta de Lobabies
Thank you for your kind feedback! 😊 We’re so glad to hear you had a great experience with your order and enjoyed the discount. We truly appreciate your support and hope you enjoy your purchase! 💖
fast delivery even to a foreign…
fast delivery even to a foreign country. quality material. great communication
10 de noviembre de 2022
Opinión espontánea
Respuesta de Lobabies
Thank you so much for your wonderful feedback! We’re thrilled to hear that the delivery was fast, even to a foreign country, and that you’re happy with the quality and communication. We truly appreciate your support! 💖
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