No stars. cheap tat and overpriced. And despite 3 e -mails from me no details of how to return just 3 replys telling i me of international fees to pay to return and delays awaiting a refund.Each reply... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Absolutely shocking. Product massively below par for price. Completely unacceptable delivery timescale. Followed up by weeks of emails trying to return the item, this followed by a return bill of... Ver más
If I could have put nought I would. I’m usually quite savvy where buying online is concerned. Bought some dungarees … NOTHING LIKE Advertised. Fabric is just cheap nasty fabric. Also... Ver más
I ordered 2 pairs of shoes, one pair arrived ok, I was still waiting for the sandals, so I emailed them and asked where they were, they told me that they had been delivered, but they hadn't. Asked for... Ver más
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
No ha contestado las opiniones negativas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Ordered the denim dungarees and omg…
Ordered the denim dungarees and omg feel like I am been cut in half the length is a joke and nothing like it's description on the web site at all!!! I am so mad that I didn't read the reviews on here first I thought it was UK based not china other wise I would have never have ordered!!!!!!!! That why they was late in coming what a joke 😡😡😡😡😡😡😡 Do not order
This is a Scam website.
This is a Scam website.
The dress they sent me is not even the one I ordered. It is a totally different dress!
They expect me to pay for return postage to China when I haven't even received what I ordered.
I have no faith that they intend to refund the money when they receive the dress and so paying that postage will just leave me even more out of pocket.
The dress therefore goes in the bin, and they get to keep the money for sending out rags in place of items ordered.
It's a scam and I am not sure where it should be reported to.
Awful fabric cheap flimsy nothing like…
Awful fabric cheap flimsy nothing like description and photos, no refund unless I return to China £73 wasted cannot wear items totally disgusted with items. DO NOT buy anything from here if us and quality.
Regret
So annoyed I didn’t look at the other reviews before buying something from here! Argh!
Now I have a terrible quality piece of clothing (and I do mean the worst quality I’ve seen) that is nothing like the picture or how it’s advertised - and in order to return it I have to send it back to china… err why?? Lockwood “London” is an absolute scam. Don’t make the same mistake - avoid this company!!
What arrives is not as advertised
I bought a jumpsuit. Lovely picture on the website of a flat one-piece. What arrived was full of seams across the chest and middle nothing like the picture or video. The strap buttons were tiny plastic white buttons, unlike the big brass ones on the advert. The straps were mentioned in the wording as adjustable, but this is not found in what was received. I tried to get a refund for the return of the goods as this item was falsely advertised and after two emails of offering better buying discounts and a 20% refund. There returns is to China.... Why do I need to return to China for a garment that has very little likeness except for the pattern to the advert?
DO NOT BUY FROM THIS COMPANY
DO NOT BUY FROM THIS COMPANY - DESERVES 0 STARS
They advertise as though they are a family run business with a name that indicates a UK base with reviews that stated quality. The garment is the cheapest thing I have ever seen and at least 3 sizes wrong.
On doing this I have had to respond to 6 emails where they refused to give me the returns address and offer me either a partial 30% return or a 60% discount on a future item. They state that they have to receive the item within 30 days for a full refund but in the return emails go on to say that the item often takes 3+ weeks to get to them.
The returns adress name is Liu Changxing and is repeatedly listed online as being fraudulent returns, based in China - you pay the postage, they hold it beyond 30 days then don’t pay out or declare the item is faulty.
I am absolutely disgusted by this company, they need to be shut down. I paid just under £40 for an item that - I'm not joking - isn't worth £4.
Absolutely awful
Absolutely awful. Avoid at all costs! DO NOT ORDER FROM THEM Item I've received is the worst quality! Paid £39 for a pair of floral dungarees and instead received an item that barely even resembles that! Cheap, nasty, shiny 100% polyester material and not even close to the photo on the website! Cheap buttons with stitching coming loose on every single one! Completely false advertising and returns process is proving to be incredibly difficult. They’ve offered me 10% refund, then 35% when I refused and a discount - as IF I would buy anything else from these scammers! Lockwood London (definitely more Lockwood China) and what a bloody scam it is, the worst, not even salvageable item. It's false advertising and a total scam! Shame on you.
If I could have given 0 stars I would…
If I could have given 0 stars I would have. I am gutted that I ordered from this company. It took over 20 days for delivery and the item, a denim jumpsuit, that looked gorgeous on the website to arrive. I have never seen anything so cheap and nasty and unlike the item advertised. I have been offered a 30% refund to keep the item, a 50% discount code to use on my next order (never gonna happen!) or a refund in 2-3 weeks after I pay to return to the international warehouse in China.
Absolutely awful
Absolutely awful. Avoid at all costs! Item I've received is shocking! Paid £40 for a pair of cotton, denim dungarees and instead received an item that barely even resembles that! Cheap, shiny 100% polyester material and not even close to denim! White material with blue print on. Cheap buttons with stitching coming loose on every single one! Completely false advertising and returns process is proving to be incredibly difficult. It's a complete scam. Going to pursue a dispute with my bank as it's blatent false advertising and a total scam.
Awful, awful, awful, a complete scam.
Absolutely shocking quality! Ordered a pair of the comfortable printed overall/jumpsuit, they arrived today and they were shocking. The body is far too small even for my partners 5ft 4inch frame, they pull so tight around the nether regions, with no option to lengthen the straps. The material is awful as well. In the pictures it looks like a nice linen, but in reality they’re horrid polyester blend that feels stiff and nasty. There’s not even a care label inside, Comfortable my ass! The website claims it’s a mother and daughter company curating high quality clothing in London, this is not the case at all. I fear it may all be AI as the clothes are awful and not what is advertised and shipped from China, probably made for about 20p each but sold for £40, Stay away from this company, it’s a scam.
Item not as shown in image, complete scam
This brand has sent me an item that bares no resemblance to what I purchased. I have bought a jumpsuit that from the image has a washed white demin effect and soft material. The item I have been sent is a totally different colour, bright cream. Terrible quality of material and not at all what is presented on their website. I await the returns process, but am aware I need to pay for the return. A complete scam to pay for something entirely different to what you ordered, AND pay for the return!
It is a shame there is not an option…
It is a shame there is not an option of zero star.
Absolute scam. Poor quality clothes that look nothing like the advertisement. Website showing mother and daughter - dont be taken in.
Offered me a voucher and partial refund but I’d never buy from them again so no point accepting.
I emailed them before I bought and they reassured me that everything would be straight forward if I wanted to return – no it is not.
The address they eventually provide is not recognised by the post office so it is impossible to return anything. They start to offer you 15% refund and you keep the item, then 34% is offered, then 50%. I am arguing at the moment for 100% refund as the only thing these dungarees would be good for would be a scarecrow!
Awful AVOID
Awful, total fake. Not demin, not as shown, not cheap!
Item looked lovely. Jumpsuit for summer. What arrived was two pieces of cheap, shiny, printed material, shapeless and thrown together to something resembling a tent with leg holes. Could fit at least 3 legs in each one!
ABSOLUTELY DREADFUL!
Do Not Buy.
China sent. Slow delivery. Website is a LIE.
Quality is diabolical. Sizing Appalling.
My husband ordered me the dungarees
My husband ordered me the dungarees. They are nothing like the picture and are gigantic. A real shame. No buckle, just a silly white button sewn on. Flimsy cheap material. Stay away from these clothes. We’ll attempt a refund but from other reviews, it looks as though it will not be easy or even possible.
Absolute scam
Absolute scam. Poor quality clothes that look nothing like the advertisement then would not give me the address to return just kept offering me a voucher and partial refund but I’d never buy from them again so no point accepting. Still arguing over email and refusing to give me return address. SCAMMERS!!!!
Zero stars if I could
BIGGEST WASTE OF MONEY!! Total and utter scam, clothes aren’t as marketed, insanely cheap, see through material, too weeks to arrive and revolting. They lure you in with the swanky name and logo making you think it’s legitimate. Felt guilty even giving them to good will not even a homeless person could possibly want that material near them. I bought two pairs… vile and laughable
These people are awful
These people are awful. Because they offered partial refund on the crap they sold, and I accepted it, I could no longer dispute this rip off on Amex. DON'T ACCEPT A PARTIAL REFUND as a solution!
Lockwood London
LIke the others on here, felt really scammed by this company. Items arrived but not as they are on the website. Avoid, avoid ,avoid
Don't buy from this company - it is a lie to sell you substandard products
Don't buy from this company. You will feel cheated. The only thing honest about this is that they send you something. The orders do come but they are not what you expect. They are of poor quality that you won't wear them. It is a waste of money. This company is a lie. I am embarrassed to fall for their legit looking website. It claims to be a mother-daughter team with passion for fashion and quality clothing. Their service is personal. They have a picture showing they were packing orders for customer with care. It is a heart-warming, believable start up story. After I placed the orders, I saw the products they sell sold on many other shell companies. Packaging is far from personal. There is no invoice and no return instruction. I guess the 30 return promise is just there for show - they do not expect people would bother to return when they make it inconvenient. I am ashamed to be gullible. So don't make my mistake.
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.








