Jo and Laura were both compassionate, understanding, patient and caring. Nothing was too much trouble. We felt totally safe in their hands and the end result was just as we hoped. Hazel was very prof... Ver más
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Jo and Laura were both compassionate, understanding, patient and caring. Nothing was too much trouble. We felt totally safe in their hands and the end result was just as we hoped. Hazel was very prof... Ver más
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It made what could have been a very stressful job a lot easier. We had help from staff who assisted us all the way with the arrangements, & all the process that had to be done with care & compassi... Ver más
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The service and care received from all staff at the Walton Thames branch was exemplary. Every detail was explained for the farewell of a loved one, choices of venue, order of service etc resulting in... Ver más
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Karen was absolutely fantastic from start to finish. For one our families saddest moments she made everything so easy for us. No problem was too big or too small. The team on the day including Darren... Ver más
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Lodge Brothers are an independent, employee owned funeral service. 7 generations of our family have been helping local families in their time of need. For 240 years we have provided funerals, both modern & traditional, with reverence and compassion, for all faiths and the non-religious. We can facilitate cremations, burials, direct cremations and remembrance services. We bring our Lodge difference to every service offered including our own legal team (providing wills, probate and lasting POAs) and our highly skilled masons providing unique memorials, inscriptions and design work. We have a dedicated Funeral Plan Team who can help with planning for the future with a funeral plan or funeral wishes. We also supply floral tributes, Orders of Service, cremation urns and keepsake jewellery.
Ludlow House Ludlow Road, TW13 7JF, Feltham, Reino Unido
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Staff were great everyone was professional and kind

Respuesta de Lodge Brothers (Funerals) Ltd
Mia at Sunbury so understanding and helpful. James on the day, guidance
and understanding.
Richard who took the service for Mr Sheehy is the absolute best and Mr Sheehy and the family were so grateful to everyone. With thanks x

Respuesta de Lodge Brothers (Funerals) Ltd
It made what could have been a very stressful job a lot easier. We had help from staff who assisted us all the way with the arrangements, & all the process that had to be done with care & compassion.
Everything went perfectly on the day my husband would have been happy with his send of as l know l & my family were.

Respuesta de Lodge Brothers (Funerals) Ltd
Jo and Laura were both compassionate, understanding, patient and caring. Nothing was too much trouble. We felt totally safe in their hands and the end result was just as we hoped. Hazel was very professional and set just the right tone for the service.
Our only issue was the difficulty in getting hold of Jo and the irritating delayed phone system, which we discussed with Jo in person.

Respuesta de Lodge Brothers (Funerals) Ltd
Gemma and Jacqueline were both very caring and understanding when I had to arrange my late husband's cremation.

Respuesta de Lodge Brothers (Funerals) Ltd
The staff were amazing at this very difficult time - helped as navigate our way through such sadness. Took their time nothing was rushed. The celebrate you recommended was very kind and considerate - my husbands service was exactly what we asked for.

Respuesta de Lodge Brothers (Funerals) Ltd
Pretty much faultless from start to finish. Polite and respectful staff. Everything organised smoothly and with very little fuss. Many thanks

Respuesta de Lodge Brothers (Funerals) Ltd
The service and care received from all staff at the Walton Thames branch was exemplary. Every detail was explained for the farewell of a loved one, choices of venue, order of service etc resulting in a dignified final goodbye. Similarly the after care was of the same high level.

Respuesta de Lodge Brothers (Funerals) Ltd
I found the experience with Lodge Brothers to be seamless from the first point of contact. It’s a very difficult and emotional time but the compassion and help from Nikki and Laura was outstanding, as were the funeral conductor and team on the day of mums funeral. I cannot express my gratitude enough.

Respuesta de Lodge Brothers (Funerals) Ltd
Karen was absolutely fantastic from start to finish. For one our families saddest moments she made everything so easy for us. No problem was too big or too small. The team on the day including Darren and Jim were incredible and treated my dad with such respect. I cannot thank you enough for everything

Respuesta de Lodge Brothers (Funerals) Ltd
Lodge Brothers were extremely kind, compassionate and professional during such a difficult time for our family.
We truly appreciated the care and attention they gave to every detail, and the way they guided us through everything with such understanding and sensitivity. Their support helped make an incredibly difficult time a little easier for us.
Everything was handled with such dignity and respect.

Respuesta de Lodge Brothers (Funerals) Ltd
I was asked whether I had received the music from the funeral by one of your staff who rang me to find out whether I was happy with the way things had gone. I told her that I hadn't, but that I would appreciate it. To their eternal credit, I was contacted by a member of Lodge Bros' staff who offered to bring the tape of the music to my house on her way home from work. The concern of the Lodge staff at all times was very comforting and I would not hesitate to recommend the company for their highly supportive approach at a time when sensitivity is paramount.

Respuesta de Lodge Brothers (Funerals) Ltd
Would highly recommend Lodge Brothers and the assistance of Chris Carr who arranged my fathers funeral.
Very helpful and explained everything my brother and I needed to know at the difficult time to give my father the send off he deserved. Thank You

Respuesta de Lodge Brothers (Funerals) Ltd
The staff at Lodge Brothers in Bedfont are so kind and caring. When I lost my husband last year, as well as dealing with the shock, they helped one of the most difficult days of my life run as smoothly as possible. I’ll be forever grateful for that. This year, they looked after my Mum and again, were very caring and kind.

Respuesta de Lodge Brothers (Funerals) Ltd
Every member of staff we met from Lodge brothers were not only compassionate and understanding, but very competent, knowlegable and professional. We felt in very safe hands planning the funeral and on the day itself. I do not think you could find a better funeral director.

Respuesta de Lodge Brothers (Funerals) Ltd
The service Lodge brother offer is exceptional. Very caring,and respectful.

Respuesta de Lodge Brothers (Funerals) Ltd
All staff were professional and dignified whilst maintaining compassion at all times

Respuesta de Lodge Brothers (Funerals) Ltd
How do you rate the people who bury your mother? Well these people did it with dignity respect and most of all, humour. My Mum was dying for a long time so having been recommended by my mate (who happens to be a vicar) Lodge didn’t just do us proud but did my Mum proud. No one wants to recommend a funeral director- that’s the last thing you want. However should you need one, Lodge Brothers were fantastic. Thanks guys. And sorry Shazza for putting you in counselling.

Respuesta de Lodge Brothers (Funerals) Ltd
Excellent service as usual. Jackie at Hounslow is a god send very professional and a pleasure to work with in such trying times.
Thank God for Jackie she is a great lady

Respuesta de Lodge Brothers (Funerals) Ltd
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