The lenses I received were crashed!! I have tried talking to customer service on the website, the ai bot wasn’t helpful at all i showed proof and everything but nothing was done. I’m very disappointed... Ver más
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Consulta las opiniones de los clientes
The fact that the contacts are legit. Reasonably priced and delivered in a timely manner. I love my Loladiva family
La empresa ha respondido
I am so glad I clicked on the ad for this company! Not only was shipping absolutely FREE, but the products are comfortable and definitely made eyes look amazing! I got over 50 compliments in a matte... Ver más
La empresa ha respondido
I am really happy with my purchase. The shipping was incredibly fast—I received my order in just 12 days! The customer service was also very enthusiastic and patient in answering all my questions.... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
At LolaDiva, True beauty rests on health. We empower individuality with color, strengthened by science—creating breathable lenses that honor our commitment to eye care. Our industry-leading production bases control every step, from R&D to packaging, and are ISO, FDA, and CE certified. produced in Class 100K cleanrooms with automated precision and multi-layer inspections makes every lens is trustworthy. LolaDiva has accompanied millions through clear, comfortable days—from daily commutes to special moments. Every pair of eyes witnesses our quality promise. A delightful, worry-free journey begins with choosing LolaDiva.
Información de contacto
Room 2502B, 25th Floor, No. 148 Electrical Road, North Point, Hong Kong, 999077, Hong Kong, China
- service@loladiva.store
- loladiva.store
3,7
Medio
33 opiniones
Ha contestado el 100% de las opiniones negativas
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The fact that the contacts are legit
The fact that the contacts are legit. Reasonably priced and delivered in a timely manner. I love my Loladiva family
22 de abril de 2026
Respuesta de Loladiva Lenses
We love you too! ❤️ Thank you for trusting us. Quality products, fair prices, and fast delivery — that's what we always stand for. And just so you know, we add new items every month. You're always welcome to come back and browse!
Respuesta de Loladiva Lenses
Thank you so much for your kind words! 😘We really appreciate your encouragement and will keep working hard to maintain and even improve our service.
Shipping took a little bit but…
Shipping took a little bit but definitely worth the wait. My contacts are so beautiful!
29 de abril de 2026
Respuesta de Loladiva Lenses
We'll keep working on making the shipping faster! 😅 In the meantime, we're so happy the beauty of the lenses made up for it. Thank you for loving them!
Awesome color and fast delivery
First time ordered online . Shipping and delivery was fast .
27 de abril de 2026
Respuesta de Loladiva Lenses
Thank you for your order! We're thrilled to hear that your first online shopping experience with us was fast and smooth. Looking forward to serving you again!😃
The lenses I received were crashed!
The lenses I received were crashed!! I have tried talking to customer service on the website, the ai bot wasn’t helpful at all i showed proof and everything but nothing was done. I’m very disappointed with the product.
23 de marzo de 2026
Opinión espontánea
Respuesta de Loladiva Lenses
Thank you for sharing your concern with us. We are truly sorry to hear that the lenses you received arrived damaged, and that our customer service failed to resolve the issue for you. This is certainly not the experience we want our customers to have.
Could you please send your order number and photos of the damaged product directly to our email: service@loladiva.store? We will prioritize reviewing your case, and if the issue is indeed on our end, we will make sure to resolve it properly for you.
Thank you for your patience and understanding！
Love the way u cant even tell u have…
Love the way u cant even tell u have them on they look like my real eyes
23 de abril de 2026
Respuesta de Loladiva Lenses
Thank you so much for your love and support — it truly means the world to us! ❤️
We release new styles every month, so feel free to stop by our website anytime for fresh finds and happy surprises.
Good quality affordable comfortable and…
Good quality affordable comfortable and came in time
20 de abril de 2026
Respuesta de Loladiva Lenses
Thanks so much for your kind words! 😊 Really happy to hear you loved everything — and that it arrived right on time. Means a lot to us!
Shipping Postage
My contact lens were value for money and friendly and helpful as for now my product has been shipped and soon ready to be used by me
12 de abril de 2026
Respuesta de Loladiva Lenses
Thank you for your heartfelt review! 😊
We’re so glad to hear that you found our contact lenses great value for money 💰, and that our team was friendly and helpful 🤝.
It’s great to know your order has been shipped 📦 – we’re really happy about that too! We hope you’ll be able to use them very soon and enjoy a comfortable wearing experience 👀✨
If there’s anything else we can help with, please feel free to reach out to us anytime 💬. We’d be more than happy to assist!
Respuesta de Loladiva Lenses
Wow, thank you for the love! ❤️ We’re so happy everything arrived quickly and hassle-free for you. That’s exactly what we aim for. Enjoy your purchase, and please come back anytime!
This experience was great
This experience was great. I'm glad I came across you. Your service, prices, and delivery are a one. The selection is great as well.
11 de abril de 2026
Respuesta de Loladiva Lenses
Thank you so much for this amazing review! We’re thrilled to hear that you’re glad you found us. It means a lot that you appreciate our service, prices, delivery, and selection all in one. We’ll keep up the great work for you!❤️
I love my contacts..I received them a…
I love my contacts..I received them a whole day early and they feel great! I highly recommend. I’m making my next order now!!!
4 de abril de 2026
Respuesta de Loladiva Lenses
Thank you so much for your kind words! We're thrilled to hear that you love your contacts.😘Your recommendation means a lot to us, and we truly appreciate your continued support. Looking forward to your next order — we'll make sure it's just as awesome!
It took a long time to get my order
It took a long time to get my order. Haven't got to try them on yet. Will update or add to my review when I get the chance. Thank you
9 de abril de 2026
Respuesta de Loladiva Lenses
Thank you for your honest feedback. We'd like to explain that most of our packages are shipped by air and typically arrive within 10–14 days. We truly apologize that your order experienced a longer delay than usual, and we greatly appreciate your patience. Once you've had the chance to try the items on, please feel free to update your review. In the meantime, if you need any assistance, don't hesitate to reach out to us at service@loladiva.store. Thank you again❤️
The contacts are horrible
The contacts are horrible. They are ugly, the print on them is fake af and the are way bigger than my iris I look like a zombie or monster.
7 de abril de 2026
Respuesta de Loladiva Lenses
Thank you for your honest feedback, and I'm truly sorry that the contacts didn't turn out the way you expected.
Just to kindly clarify — the style, color, and parameters you received are exactly what you selected when placing the order. However, we completely understand that how a product looks in person can sometimes feel different from what you imagined, especially when it comes to fit and print design.
We never want any of our customers to feel unhappy or uncomfortable wearing our products. Please reach out to us directly at service@loladiva.store with your order number and any photos showing the issue. We’d love to see what we can do for you.
Once again, we sincerely apologize for the disappointment this has caused you, and we truly hope to make things right.
Great fast service
I haven't received my order yet I'm really hoping to get it soon
25 de marzo de 2026
Opinión espontánea
Respuesta de Loladiva Lenses
Thank you for your feedback! As a cross-border shipping service, our standard delivery timeframe is 10–14 business days. If your order is still within this window, we kindly ask for your patience. If the estimated delivery time has passed, please reach out to us via Live Chat or email us at service@loladiva.store, and we’ll be happy to look into it for you right away.
Where is my order?
Where is my order?? I never got it, it says it's shipped but it has been on shipped for almost 5 days, also I chose a 3 days dealivery method
1 de abril de 2026
Opinión espontánea
Respuesta de Loladiva Lenses
Thank you for your feedback! As a cross-border shipping service, our standard delivery timeframe is 10–14 business days. If your order is still within this window, we kindly ask for your patience. If the estimated delivery time has passed, please reach out to us via Live Chat or email us at service@loladiva.store, and we’ll be happy to look into it for you right away.
The a additional things that were sent
The a additional things that were sent, including contact cases and contact equipment to put the contacts in my eyes. The contacts works were great fit and were sent promptly and in a secure packaging.
Ten out of ten would recommend to all my friends!
24 de marzo de 2026
Respuesta de Loladiva Lenses
Wow, thank you for such a detailed and thoughtful review — we truly appreciate it! 😍 So thrilled that you loved the extras, packaging, and the fit. Thank you for your support and recommendation — we’ll keep up the great work! Can’t wait to have you back💕
Give Lola a Try!!
I really like Lola diva! They have really natural contacts that give you a look like your natural eye color. I would recommend everyone browse and give it a try honestly!
24 de marzo de 2026
Respuesta de Loladiva Lenses
Thank you for loving LolaDiva and for such a sincere recommendation! 😍 Hearing you say our contacts look as natural as your real eye color truly made our day — that’s exactly the feeling we want to bring to every customer! Thank you for your support, and feel free to browse anytime 💕
I have tried to order a pair of colored…
I have tried to order a pair of colored contacts through your company to try and it will NOT process the order and I have used 4 different cards !!!!
19 de marzo de 2026
Respuesta de Loladiva Lenses
Hi dear, so sorry for the inconvenience 😔 Payment issues like this are often due to system risk controls or your bank blocking the transaction — unfortunately, there’s nothing we can do on our end. We recommend checking with your card issuer. Really sorry about that 🙏
Not for me
Not for me, they couldn't stay on and they were kind of hard to put them on
24 de marzo de 2026
Respuesta de Loladiva Lenses
Thank you for sharing your honest experience — we truly appreciate your feedback. I'm sorry to hear that the lenses didn't stay on well and felt difficult to handle. Comfort and ease of use are things we care deeply about, and it sounds like this pair may not have been the best fit for your eyes.
Different contact lenses vary in base curve, diameter, and material, and finding the right match makes a big difference in how they feel and perform. If you're ever interested in trying other styles, we'd recommend paying attention to the base curve and diameter parameters — choosing lenses that better match your eye shape can greatly improve both comfort and ease of application.
Thank you again for your feedback. We'll continue working to improve our products, and we hope to provide you with a better experience in the future.
Great product LolaDiva
Great product... very reasonable pricing and everything went perfectly from website cataloged to payment to receiving my order! They work perfectly and are comfortable and look great!!!
19 de marzo de 2026
Respuesta de Loladiva Lenses
Thank you for the wonderful review! We're so glad everything went smoothly — from browsing to delivery — and that the lenses are comfortable and look great on you. Your support means a lot to us. Hope to see you again soon!
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