I ordered a cake and a greeting card together for a special occasion. Unfortunately, the cake was delivered on time, but the card arrived a day later. This completely ruined the surprise and the p... Ver más
La empresa ha respondido
Localización
Cambiar localizaciónKiosk 2, Broadgate, EC2M 7PY London, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Ordered the Harry Potter cake with caramel sponge which arrived in perfect condition and as described. Had lots lots of compliments on the appearance and flavour, the cake was soft and moist couldn't... Ver más
From start to finish super easy and super service. Especially since we had very health conscious Bride and Groom. Very affordable and will use and recommend always!! Love Lola’s !!
Having to organize a cake in the UK while I live and work in the UAE was made so easy with Lola's Cupcakes. Your website is user-friendly, I had consistent follow-up and I was put at ease that thing... Ver más
Información sobre la empresa
- Pastelería
- Panadería
- Tienda de cupcakes
- Servicio de pedidos de comida online
- Servicio de takeaway
- Panadería para bodas
Sobre Lola's - Broadgate Central
Escrito por la empresa
Shop Cakes
Shop Cupcakes
Shop Brownies
Nationwide Delivery
Contact Us
Lola’s began back in 2006 with a simple aim: to bake beautiful, fresh cakes every day. Starting as a small bakery, we quickly grew and went on to open flagship store in Selfridges and, today, we have over 30 locations in and around London!
Freshness has always been at the heart of what we do. We bake around the clock to ensure our customers receive the very best cupcakes and cakes for every occasion. A commitment that still defines who we are today.
We care deeply about the experience each customer has with Lola’s. From baking and decorating, to carefully loading orders onto our own fleet of dedicated drivers, every step is designed to make sure each delivery is as special as it should be. Our customer service team is always on hand to help with enquiries, and the occasional problem!
Now with a team of over 400 people, we’re proud to have established ourselves as a go-to destination for cupcakes and celebration cakes.
Lola's - Let's Celebrate !
Escrito por la empresa
- Hand baking delicious cupcakes & cakes since 2006
- Hi, I'm Asher from Lola's Cupcakes. We are here to make show stopping cakes, that taste incredible, for every occasion. We use Trustpilot so our customers can express how they felt their experience was. We look into all reviews, and use them to help us improve. Thank you
Our Promise
Finest ingredients, passionate bakers, handcrafted cupcakes.
We guarantee to find a way to restore your trust in Lola's Cupcakes, so please get in touch if you have any concerns or recommendations.
Información de contacto
Kiosk 2, Broadgate, EC2M 7PY, London, Reino Unido
4,6
Excelente
50 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Smaki doznanie
Stwierdzam iż tort był delicją. Smak wspaniały , owoce soczyste i świeże. Całość pod każdym względem doskonala i absolutnie doskonała harmonia smaków . Jedyny minus to to iż w środku nie było owoców ich stanowczo było za mało . A gdyby owoców dodano do środka więcej to bym dała 5 gwiazdek , natomiast na chwilę obecną dam 4 gwiazdki
26 de diciembre de 2025
Harry Potter cake
Ordered the Harry Potter cake with caramel sponge which arrived in perfect condition and as described. Had lots lots of compliments on the appearance and flavour, the cake was soft and moist couldn't fault it. I have ordered lots of cakes from here over the years as always delivered well boxed and on time. My 86 year old Harry Potter fan Mum was so pleased.Thank you.
4 de diciembre de 2025
It was just what l wanted
It was just what l wanted - something spectacular but fabulous, superb sponge base with a just-right lemon tang.
10 de diciembre de 2025
Lola has the best birthday cakes!
Lola’s cakes are without a doubt the best! The cake wasn’t only beautiful and colourful but truly yummy!!! All the kids and also the parents loved it!
1 de diciembre de 2025
Easy and Tasty
Having to organize a cake in the UK while I live and work in the UAE was made so easy with Lola's Cupcakes. Your website is user-friendly, I had consistent follow-up and I was put at ease that things would be done as per our request.
The guests thoroughly enjoyed the cake too, I'm told.
5 de noviembre de 2025
Amazing cake and delivery
Great service and delivery
Cake looked and tasted amaaaaazing!!!
26 de octubre de 2025
Fast service & incredibly tasty cake
Fast service & incredibly tasty cake. Worth the price
18 de octubre de 2025
Beautiful cake perfect for my nan!
Beautiful cake perfect for my nan!! Thankyou so much
2 de octubre de 2025
Es posible que utilice la IA para responderVer más
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
The portion size was shockingly small…
The portion size was shockingly small compared to what had been described and booked online. On top of that, the chocolate had a strange, off-putting taste that didn’t match expectations.
19 de septiembre de 2025
Respuesta de Lola's - Broadgate Central
Hello,
Thank you for taking the time to give us your feedback. I am very sorry for the disappointment experienced on this occasion.
I can assure you all items are baked and prepared fresh for the date of delivery. We do not pre make, store or freeze our cakes.
We would definitely like to understand more about this.
I will be in touch with you via email shortly to discuss further.
Kind regards,
Perfection
An excellent service from start to finish. Kept well informed about the delivery. Cake was delivered promptly. The actual cake was excellent and superseded expected wishes. It was beautifully fresh which was decorated to a high standard and tasted amazing good.
8 de septiembre de 2025
Quick and easy order and pick up
Quick and easy order and pick up. We ordered the "Cars" themed children's cake in double chocolate. It was perfect and stayed moist the whole week. Would definitely recommend!
6 de septiembre de 2025
Beautiful moisture vegan cake
Beautiful moisture vegan cake! Definitely to order it again
30 de agosto de 2025
Your cakes are so so so so so gooooood
5 de septiembre de 2025
Great anniversary cake
Great anniversary cake! We had 50 guests who all had a great slice!
1 de septiembre de 2025
The cake was lovely soft and creamy I’d…
The cake was lovely soft and creamy I’d was delicious I will always buy my cakes from Lola’s cupcakes they are amazing we enjoyed the cake so much.
29 de agosto de 2025
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.