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Lola's - Kingston Bentals Centre Opiniones 

502
•
TrustScore: 4.5 sobre 5

4,7

Pastelería
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Wood Street 271, Bentalls Shopping Centre, KT1 1TP Kingston upon Thames, England, GB

•
02045863633

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I found it very straightforward to choose and order a cake online as lots of information and details were given. I picked up the cake on the day of the party and full storage instructions were given.... Ver más

Valorada con 5 estrellas sobre 5

Another great bake from Lola”s. This time we went for the rainbow cake which was delicious as usual. I always order from Lola’s for family birthday celebrations. Easy to order, regular updates and ear... Ver más

Valorada con 5 estrellas sobre 5

Lola’s never disappoints this time we got a chocolate pistachio kunaffa cake a bit of a gamble - but trusted Lola delivered with flavours with a divine cream and soft sponge! Would recommend!

Valorada con 5 estrellas sobre 5

Order was for 70 vegan mini cupcakes but had to order boxes of 12 as per website order form. Email enquiries were replied in good time. Mini cupcake size is ok - no unfinished morsels as sometimes can... Ver más

Información sobre la empresa

  1. Pastelería
  2. Panadería
  3. Tienda de cupcakes
  4. Servicio de pedidos de comida online
  5. Servicio de takeaway
  6. Panadería para bodas

Sobre Lola's - Kingston Bentals Centre

Escrito por la empresa

Shop Cakes Shop Cupcakes Shop Brownies Nationwide Delivery Contact Us Lola’s began back in 2006 with a simple aim: to bake beautiful, fresh cakes every day. Starting as a small bakery, we quickly grew and went on to open flagship store in Selfridges and, today, we have over 30 locations in and around London! Freshness has always been at the heart of what we do. We bake around the clock to ensure our customers receive the very best cupcakes and cakes for every occasion. A commitment that still defines who we are today. We care deeply about the experience each customer has with Lola’s. From baking and decorating, to carefully loading orders onto our own fleet of dedicated drivers, every step is designed to make sure each delivery is as special as it should be. Our customer service team is always on hand to help with enquiries, and the occasional problem! Now with a team of over 400 people, we’re proud to have established ourselves as a go-to destination for cupcakes and celebration cakes.

Lola's - Let's Celebrate !

Escrito por la empresa

Hand baking delicious cupcakes & cakes since 2006
Hi, I'm Asher from Lola's Cupcakes. We are here to make show stopping cakes, that taste incredible, for every occasion. We use Trustpilot so our customers can express how they felt their experience was. We look into all reviews, and use them to help us improve. Thank you

Our Promise

Finest ingredients, passionate bakers, handcrafted cupcakes.

Finest ingredients, passionate bakers, handcrafted cupcakes.
We guarantee to find a way to restore your trust in Lola's Cupcakes, so please get in touch if you have any concerns or recommendations.

Información de contacto

  • Wood Street 271, Bentalls Shopping Centre, KT1 1TP, Kingston upon Thames, England, Reino Unido

  • 02045863633

4,7

Excelente

TrustScore: 4.5 sobre 5

502 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(502)

5848 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

The cake was absolutely delicious

The cake was absolutely delicious, surprisingly so because it was vegan and gluten free.
I am also grateful to Abhi, the staff member at the Kingston branch, for taking my order, even though I did not place the order in time.
I hope to be placing all my future orders with Lola's.

5 de mayo de 2026
Valorada con 3 estrellas sobre 5

The cake was delicious I will order it…

The cake was delicious I will order it again but delivery service is really poor, for £9 gives 12 hours window. Definitely need to be address

25 de abril de 2026
Logotipo de Lola's - Kingston Bentals Centre

Respuesta de Lola's - Kingston Bentals Centre

Hi Usama,

Thank you for taking the time to leave your feedback about your recent order with us.

It is great to hear that you were happy with the cake you received and that it was delicious, and we cant wait to bake for you on another occasion. I am sorry to hear that you were disappointed with the current delivery options that we offer.

We completely understand that a 12-hour delivery window can feel inconvenient. At the moment, due to the high volume of deliveries we manage each day, we’re unable to offer narrower delivery slots consistently. However, improving our delivery service is something we are actively working on. We are currently exploring ways to expand our delivery operations and introduce more precise delivery windows in the future to provide a better customer experience.

I will be sure to pass this feedback on to our transport team to review.

If there is anything further we can help with please feel free to send an email to hello@lolascupcakes.com

Best wishes,

Valorada con 5 estrellas sobre 5

Would definitely use again

We used Lola's for our daughter's 5th birthday cake. Ordering was very easy, delivery was brilliant. The cake looked perfect and we had a very happy child! Would definitely use the service again. The only draw back was the cake was ridiculously sugary and sweet - almost to the point of not being nice or edible. So tone down the sugar and it would have been perfect.

27 de abril de 2026
Valorada con 5 estrellas sobre 5

Last minute panic order

Last minute panic order! The Kingston store were so helpful in assisting me with ordering a cake suitable for 24 guests for a celebration in 48 hours, so appreciated their knowledge and kindness especially as they were closing!
The chocolate fudge cake and vegan cupcakes were stunning! Thank you from all 24 guests, we’ll definitely order again!

20 de enero de 2026
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