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Lola's - Lola's Bluewater Opiniones 

923
•
TrustScore: 4.5 sobre 5

4,7

Pastelería
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Blue Water Shopping Centre, Lower Thames Walk,, Dartford, DA9 9SJ Greenhithe, GB

•
+441322 385511

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Consulta las opiniones de los clientes

Valorada con 4 estrellas sobre 5

A little overpriced, but very nice and yummy! Also, I think it is unfair to charge for collecting orders from in store. I avoid delivery because they are frozen and not nice - a lesson learnt from... Ver más

Valorada con 5 estrellas sobre 5

Amazing cake and amazing value. We ordered the frozen cake and it did not disappoint! We didn’t realise the mountain was made of chocolate too. we’ve brought a few Lola’s birthday cakes now and will c... Ver más

Valorada con 5 estrellas sobre 5

It was so easy ordering online. I was able to choose different cake filling,dates and times to suit my requirements. My cakes were ready for collection and it were well packed. I chose 2 birthday cake... Ver más

Valorada con 5 estrellas sobre 5

I had a fantastic experience with a lovely member of staff who was incredibly helpful and patient, especially when helping me with the membership. She took the time to talk me through everything a... Ver más

Información sobre la empresa

  1. Pastelería
  2. también en la categoría
  3. Panadería
  4. Panadería para bodas
  5. Servicio de pedidos de comida online
  6. Servicio de takeaway
  7. Tienda de cupcakes

Sobre Lola's - Lola's Bluewater

Escrito por la empresa

Shop Cakes Shop Cupcakes Shop Brownies Nationwide Delivery Contact Us Lola’s began back in 2006 with a simple aim: to bake beautiful, fresh cakes every day. Starting as a small bakery, we quickly grew and went on to open flagship store in Selfridges and, today, we have over 30 locations in and around London! Freshness has always been at the heart of what we do. We bake around the clock to ensure our customers receive the very best cupcakes and cakes for every occasion. A commitment that still defines who we are today. We care deeply about the experience each customer has with Lola’s. From baking and decorating, to carefully loading orders onto our own fleet of dedicated drivers, every step is designed to make sure each delivery is as special as it should be. Our customer service team is always on hand to help with enquiries, and the occasional problem! Now with a team of over 400 people, we’re proud to have established ourselves as a go-to destination for cupcakes and celebration cakes.

Lola's - Let's Celebrate !

Escrito por la empresa

Hand baking delicious cupcakes & cakes since 2006
Hi, I'm Asher from Lola's Cupcakes. We are here to make show stopping cakes, that taste incredible, for every occasion. We use Trustpilot so our customers can express how they felt their experience was. We look into all reviews, and use them to help us improve. Thank you

Our Promise

Finest ingredients, passionate bakers, handcrafted cupcakes.

Finest ingredients, passionate bakers, handcrafted cupcakes.
We guarantee to find a way to restore your trust in Lola's, so please get in touch if you have any concerns or recommendations.

Información de contacto

  • Blue Water Shopping Centre, Lower Thames Walk,, Dartford, DA9 9SJ, Greenhithe, Reino Unido

  • +441322 385511

4,7

Excelente

TrustScore: 4.5 sobre 5

923 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(923)

5812 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Great experience!!

Great experience! Easy to order and looked and tasted of high quality. Easy to collect, collected at Bluewater and the lady was informative and kind. My boyfriend loved the cake and it tasted delicious!! Will definitely be buying again

20 de diciembre de 2025
Valorada con 1 estrellas sobre 5

I bought the Christmas cake and was…

I bought the Christmas cake and was very disappointed with the quality. It was extremely dry and flavourless, and honestly inedible. It was particularly disappointing given that it cost £50, and quite embarrassing to see people leave it on their plates, especially after I had spoken so positively about it based on its appearance.

24 de diciembre de 2025
Logotipo de Lola's - Lola's Bluewater

Respuesta de Lola's - Lola's Bluewater

Hello,

Thank you for taking the time to give us your feedback and I am sorry that you have been disappointed on this occasion.

I can assure you that all cakes are baked and prepared fresh for the date of delivery/collection. We do not pre-make, store or freeze our cakes.

We do recommend that cakes are allowed to come up to room temperature for at least 2-3 hours before serving to ensure the cake is served at its best.

I will ensure your feedback is passed across to the relevant teams for review to help us improve in future.

If you do wish to discuss this further, please feel free to email us on hello@lolascupcakes.com

Best wishes,
Marta

Valorada con 5 estrellas sobre 5

Christmas nationwide cake

The cake was so beautiful, I didn't want to eat it at first, cos it was so beautiful.
I got the double chocolate flavour and dammm it's so good, it tastes amazing it's not like those cakes that you'll eat it and feel like they drenched it with liquid hot chocolate.

Would definitely order again and recommend Lola's cupcake

24 de diciembre de 2025
Valorada con 4 estrellas sobre 5

I absolutely love buying birthday cakes…

I absolutely love buying birthday cakes from Lola's unfortunately my birthday was on the Sunday and I couldn't go and get my free cake and to do days after they wouldn't give it to me because I had to be picked up on the day that was a bit unfair

20 de diciembre de 2025
Valorada con 5 estrellas sobre 5

My cake was so beautiful and tasty

My cake was so beautiful and tasty. I ordered the a stunning floral cake from the wedding section for my birthday and it was perfect in every way. Thanks Lola’s for making every celebration memorable and delicious.

11 de diciembre de 2025
Valorada con 5 estrellas sobre 5

Delicious cake

This was the first time ordering from Lola’s cake. The cake tasted delicious and really enjoyed the friends within it.

Only down side, I wanted the cake to be delivered as it was close to blue water but unfortunately they could not.

24 de noviembre de 2025
Valorada con 2 estrellas sobre 5

Bluewater Lola cakes

I received my order from Bluewater Lola cakes last week.
As this was a surprise cake I was surprised to find the cake not in good condition, however when I received the cake biscoff cake I was hugely disappointed as the biscoff on the cake looked like someone had nibbled on the cake . I raised it with staff but they very casually brushed it off...
considering your cake are high quality I was expecting the cake to arrive to in in good condition.
Some of my party guests were sceptical as to whether a staff person had tampered with the cake which is not the impression I was hoping for from Lola cakes.

17 de noviembre de 2025
Logotipo de Lola's - Lola's Bluewater

Respuesta de Lola's - Lola's Bluewater

Hello,

Thank you for taking your time to share your review with us regarding your most recent cake order.

We are also very grateful that you have followed up with our team over email with photos of your cake so we could pass this on for our bakery team to investigate.

We do apologise again that one of the biscuits on top of your cake had broken off on one of the corners and that this caused concern for the condition of your order.

If there is anything further that our team can do to help beyond the resolution agreed to in our prior correspondence, please don't hesitate to get back in touch with our team via email.

Kind regards

Valorada con 5 estrellas sobre 5

Easy to order

Easy to order, straight forward collection, hassle free. Cake was delicious and just what we asked for, everyone enjoyed it! Looked great and tasted great!

19 de noviembre de 2025

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