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Lola's - Lola's Bromley Opiniones 

662
•
TrustScore: 4.5 sobre 5

4,7

Pastelería
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Mall Kiosk LM12, Intu Bromley, High St Bromley, BR1 1DN Bromley, GB

•
+44208 464 2732

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Have been a fan of Lola cupcake for a while now.. so when we were celebrating people birthdays ordering larger cakes from Lola’s was an obvious choice, and they did not disappoint. Great vegan option,... Ver más

Valorada con 5 estrellas sobre 5

It was a real delight to order a Red Velvet cake at Lola’s. The salesperson was very efficient and courteous. She also took her time to send me reminders and kept me posted about the status. The ca... Ver más

Valorada con 5 estrellas sobre 5

Lovely cake. Ordered raspberry and blueberry medium sponge for a 60th surprise party. Was delicious and looked beautiful.

Valorada con 5 estrellas sobre 5

Love Lola's cakes! They are absolutely delish! Excellent customer service from Shakira at the Bromley store! always very welcoming, friendly and always has a smile. Thank you Shakira!!

Información sobre la empresa

  1. Pastelería
  2. también en la categoría
  3. Panadería
  4. Panadería para bodas
  5. Servicio de pedidos de comida online
  6. Servicio de takeaway
  7. Tienda de cupcakes

Sobre Lola's - Lola's Bromley

Escrito por la empresa

Shop Cakes Shop Cupcakes Shop Brownies Nationwide Delivery Contact Us Lola’s began back in 2006 with a simple aim: to bake beautiful, fresh cakes every day. Starting as a small bakery, we quickly grew and went on to open flagship store in Selfridges and, today, we have over 30 locations in and around London! Freshness has always been at the heart of what we do. We bake around the clock to ensure our customers receive the very best cupcakes and cakes for every occasion. A commitment that still defines who we are today. We care deeply about the experience each customer has with Lola’s. From baking and decorating, to carefully loading orders onto our own fleet of dedicated drivers, every step is designed to make sure each delivery is as special as it should be. Our customer service team is always on hand to help with enquiries, and the occasional problem! Now with a team of over 400 people, we’re proud to have established ourselves as a go-to destination for cupcakes and celebration cakes.

Lola's - Let's Celebrate !

Escrito por la empresa

Hand baking delicious cupcakes & cakes since 2006
Hi, I'm Asher from Lola's Cupcakes. We are here to make show stopping cakes, that taste incredible, for every occasion. We use Trustpilot so our customers can express how they felt their experience was. We look into all reviews, and use them to help us improve. Thank you

Our Promise

Finest ingredients, passionate bakers, handcrafted cupcakes.

Finest ingredients, passionate bakers, handcrafted cupcakes.
We guarantee to find a way to restore your trust in Lola's, so please get in touch if you have any concerns or recommendations.

Información de contacto

  • Mall Kiosk LM12, Intu Bromley, High St Bromley, BR1 1DN, Bromley, Reino Unido

  • +44208 464 2732

4,7

Excelente

TrustScore: 4.5 sobre 5

662 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(662)

5792 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Delicious

Ordering and collection process was simple and quick. I ordered a carrot cake for my son’s birthday and it was the best carrot cake I have tasted. He loved it too.

18 de marzo de 2026
Valorada con 5 estrellas sobre 5

Consistently good cakes

I've ordered 3 cakes from Lola's, all different for different people's birthdays. They've all been delicious, beautiful and well packaged. Definitely my go-to cake company now.

23 de febrero de 2026
Valorada con 3 estrellas sobre 5

Red velvet cake for teens birthday

Good communication and cake was well packaged and easy to pick up. However, the cake was tiny so underwhelming and I wouldn't consider it value fir money.
I would rate the taste 6 -7 / 10 as was too sweet. The frosting unfortunately looked just like the cream cheese which was much nicer.

22 de febrero de 2026
Logotipo de Lola's - Lola's Bromley

Respuesta de Lola's - Lola's Bromley

Hello Rut,

Thank you for taking the time to leave your review.

I am very sorry that the cakes were smaller than expected, we do list dimensions for all items we make on our website as we want customers to be able to visualise their orders.

In your order I can see all three cakes were buttercream iced cakes, sadly this option is a lot sweeter as it requires more sugar. The buttercream is used over cream cheese for the designs as it can be dyed as well as hold intricate piping required for the cakes.

In the future as you mention I would recommend more cream cheese iced items such as Red Velvet, Pistachio & Chocolate or the Fresh Berry.

Have a good evening.

Best wishes,

Alice

Valorada con 3 estrellas sobre 5

Lemon cake .Poor in flavour

I have had cakes from Lolas in the past year and have been satisfied with the ordering process, the delivery and the quality of the sponge.
However we received a Lemon cake this weekend.Minus the Lemon.
No citrus flavour at all.
Quite disappointed.
Sweetness of the icing over powered the whole thing.
Such a shame.

22 de febrero de 2026
Opinión espontánea
Logotipo de Lola's - Lola's Bromley

Respuesta de Lola's - Lola's Bromley

Hi Zandra,

Thanks for taking the time to leave your review.

I am very sorry to hear you didn't enjoy your recent cake with us.

So we can log this feedback by our team please can you send an email over to hello@lolascupcakes.com confirming your order number or if this was an instore purchase.

We hope to hear from you soon.

Kind regards,
Shona

Valorada con 3 estrellas sobre 5

Amazing taste as always

Amazing taste as always. Just that this occassion the cake was overmoist to the point the cake was almost soggy.

15 de febrero de 2026
Logotipo de Lola's - Lola's Bromley

Respuesta de Lola's - Lola's Bromley

Hello Adesola,

Thank you for taking your time to share your feedback with us about your most recent order.

We are glad to hear that your cake lived up to the same delicious taste but we are sorry that the texure fell short on this occasion.

We will be sure to log this feedback with our bakery team to investigate further to understand any issues that could have occurred and how we can improve on tihs for the future.

If you would like to discuss this with us further, please contact our team at hello@lolascupcakes.com

Kind regards,

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