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Lola's - Lola's Canary Wharf Opiniones 

595
•
TrustScore: 4.5 sobre 5

4,6

Pastelería
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Unit 5A, 16-19 Canada Square, Canary Wharf, E14 5EQ London, GB

•
+44207 516 0534

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Great value, especially when using my loyalty points and additional loyalty discounts! The cake tasted absolutely lovely, and collection was so easy thanks to the convenient, easy-to-carry box.... Ver más

Valorada con 5 estrellas sobre 5

I had such a lovely experience with Lola’s Cakes! Everything looked beautifully presented and tasted even better — light, fresh, and full of flavour. You can feel the care and creativity in every b... Ver más

Valorada con 5 estrellas sobre 5

Lovely, delicious and fresh as always. I always use lolas for special occassions. Staff at the canary wharf store are always so helpful. Once even helping me take 2 large cakes and 40 cupcakes to my c... Ver más

Valorada con 5 estrellas sobre 5

The celebration red velvet cake was delicious and looked wonderful for our celebration. Everyone at our party commented on how lovely the cake was. The lady who helped me at your Canary Wharf store... Ver más

Información sobre la empresa

  1. Pastelería
  2. Panadería
  3. Tienda de cupcakes
  4. Servicio de pedidos de comida online
  5. Servicio de takeaway
  6. Panadería para bodas

Sobre Lola's - Lola's Canary Wharf

Escrito por la empresa

Shop Cakes Shop Cupcakes Shop Brownies Nationwide Delivery Contact Us Lola’s began back in 2006 with a simple aim: to bake beautiful, fresh cakes every day. Starting as a small bakery, we quickly grew and went on to open flagship store in Selfridges and, today, we have over 30 locations in and around London! Freshness has always been at the heart of what we do. We bake around the clock to ensure our customers receive the very best cupcakes and cakes for every occasion. A commitment that still defines who we are today. We care deeply about the experience each customer has with Lola’s. From baking and decorating, to carefully loading orders onto our own fleet of dedicated drivers, every step is designed to make sure each delivery is as special as it should be. Our customer service team is always on hand to help with enquiries, and the occasional problem! Now with a team of over 400 people, we’re proud to have established ourselves as a go-to destination for cupcakes and celebration cakes.

Lola's - Let's Celebrate !

Escrito por la empresa

Hand baking delicious cupcakes & cakes since 2006
Hi, I'm Asher from Lola's Cupcakes. We are here to make show stopping cakes, that taste incredible, for every occasion. We use Trustpilot so our customers can express how they felt their experience was. We look into all reviews, and use them to help us improve. Thank you

Our Promise

Finest ingredients, passionate bakers, handcrafted cupcakes.

Finest ingredients, passionate bakers, handcrafted cupcakes.
We guarantee to find a way to restore your trust in Lola's Cupcakes, so please get in touch if you have any concerns or recommendations.

Información de contacto

  • Unit 5A, 16-19 Canada Square, Canary Wharf, E14 5EQ, London, Reino Unido

  • +44207 516 0534

4,6

Excelente

TrustScore: 4.5 sobre 5

595 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,6

Todas las opiniones

(595)

5927 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Online order - Not Fresh

I ordered an expensive birthday cake from Lola’s expecting something special, but unfortunately it was very underwhelming. The cake wasn’t moist, tasted overly sweet, and didn’t feel fresh at all — more like something that had been sitting in a fridge for a while. For the high price point, I expected much better quality. It looked nice, but the taste just didn’t deliver. Definitely not worth the cost, and sadly, I won’t be ordering again.

16 de julio de 2025
Logotipo de Lola's - Lola's Canary Wharf

Respuesta de Lola's - Lola's Canary Wharf

Hello Suryansh,

Thank you for taking the time to give us your feedback. I am sorry that you have been disappointed on this occasion with your order of the Chocolate Loaded cake.

I can assure you all cakes are baked and prepared fresh for the date of delivery/collection. We do not pre make, store or freeze our cakes.

Our cakes are kept chilled in our vans or at our stores until delivery/collection. We do recommend allowing the cake to come up to room temperature for at least 2-3 hours before serving so that cake is served at its best. Full instructions are stated on the cake box. If consumed chilled the cake can appear to be dry and hard in texture.

If you would like to discuss anything further please feel free to send an email to hello@lolascupcakes.com and we shall be happy to help.

Kind regards,

Valorada con 1 estrellas sobre 5

Very disappointed

Very disappointed, the cake was tiny. For a slice for 15-20 people. The size of the cake for the amount you’re spending is not worth it

20 de julio de 2025
Opinión espontánea
Logotipo de Lola's - Lola's Canary Wharf

Respuesta de Lola's - Lola's Canary Wharf

Hello,

Thank you for taking the time to leave your review.

Sadly this review has been made Anonymously so we are not able to understand which item you are discussing.

We at this time we don't have a cake we advertise as being able to serve between 15 - 20.

If you could please email us on hello@lolascupcakes.com so we can understand more and register your feedback to the relevant teams.

Best wishes,

Alice

Valorada con 5 estrellas sobre 5

Birthday incentive

It was my birthday went to pick up my free cupcake and was surprised it was a small cake I received for free. The cake was amazing loved it!

24 de junio de 2025
Valorada con 5 estrellas sobre 5

Great service and tasty cake

Great service and tasty cake. Wish there were more choices in the gluten and dairy free options. But glad I had options and something available.

9 de junio de 2025
Valorada con 1 estrellas sobre 5

Didn’t taste as one would have expected…

Didn’t taste as one would have expected especially having tasted the pistachio chocolate bars.
Would not buy again

6 de junio de 2025
Logotipo de Lola's - Lola's Canary Wharf

Respuesta de Lola's - Lola's Canary Wharf

Hello Shaun,

Thank you for sharing your feedback with us regarding your recent purchase of our Chocolate Pistachio Kunafa Cake.

We're very sorry to hear that this cake did not taste as you expected.

This design was inspired by the viral 'Dubai chocolate bars', which use a filling of pistachio cream and kunafa and was created originally for Eid and Ramadan celebrations before being brought back as part of our regular cake range due to the overwhelming popularity of this cake.

We are sorry again that our adaptation of the viral treat into our Chocolate Pistachio Kunafa Cake was not to your liking and will be sure to log this with our bakery and product development teams.

If you would like to discuss your order with us, you can always reach us directly at hello@lolascupcakes.com.

Kind regards,

Wesley

Valorada con 5 estrellas sobre 5

Lola nel cuore

I colori dei vostri cup cakes sono molto allegri e accattivanti. Il personale disponibile e sorridente. 9 giorni in giro per Londra ne abbiamo mangiato uno in ogni posto. Solo nel centro commerciale di canary wharf ci hanno presentato il vostro programma fedeltà.

4 de junio de 2025
Valorada con 3 estrellas sobre 5

Not for us..

Although the cake looked beautiful, and ticked all wowzzz, the sponge was dry, huge amount of buttercream in the cones. I guess I prefer the cakes with mascarpone cream. Learned my lesson for future

21 de mayo de 2025
Logotipo de Lola's - Lola's Canary Wharf

Respuesta de Lola's - Lola's Canary Wharf

Hello Emilia,

Thank you for taking the time to leave this review.

I am sorry to hear about this, all of of our cakes are baked fresh for delivery but I will pass your feedback on.

We do recommend to leave the cakes at room temperature for 3 hours before serving otherwise they can appear a little dry.

If there is anything else we can help with please get in touch on hello@lolascupcakes.com

Kind regards,
Chris

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