Lola's - Lola's Canary Wharf Opiniones 

595
TrustScore: 4.5 sobre 5

4,6

Unit 5A, 16-19 Canada Square, Canary Wharf, E14 5EQ London, GB


Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Great value, especially when using my loyalty points and additional loyalty discounts! The cake tasted absolutely lovely, and collection was so easy thanks to the convenient, easy-to-carry box.... Ver más

Valorada con 5 estrellas sobre 5

I had such a lovely experience with Lola’s Cakes! Everything looked beautifully presented and tasted even better — light, fresh, and full of flavour. You can feel the care and creativity in every b... Ver más

Valorada con 5 estrellas sobre 5

Lovely, delicious and fresh as always. I always use lolas for special occassions. Staff at the canary wharf store are always so helpful. Once even helping me take 2 large cakes and 40 cupcakes to my c... Ver más

Valorada con 5 estrellas sobre 5

The celebration red velvet cake was delicious and looked wonderful for our celebration. Everyone at our party commented on how lovely the cake was. The lady who helped me at your Canary Wharf store... Ver más


Información sobre la empresa

  1. Pastelería
  2. Panadería
  3. Tienda de cupcakes
  4. Servicio de pedidos de comida online
  5. Servicio de takeaway
  6. Panadería para bodas

Sobre Lola's - Lola's Canary Wharf

Escrito por la empresa

Shop Cakes Shop Cupcakes Shop Brownies Nationwide Delivery Contact Us Lola’s began back in 2006 with a simple aim: to bake beautiful, fresh cakes every day. Starting as a small bakery, we quickly grew and went on to open flagship store in Selfridges and, today, we have over 30 locations in and around London! Freshness has always been at the heart of what we do. We bake around the clock to ensure our customers receive the very best cupcakes and cakes for every occasion. A commitment that still defines who we are today. We care deeply about the experience each customer has with Lola’s. From baking and decorating, to carefully loading orders onto our own fleet of dedicated drivers, every step is designed to make sure each delivery is as special as it should be. Our customer service team is always on hand to help with enquiries, and the occasional problem! Now with a team of over 400 people, we’re proud to have established ourselves as a go-to destination for cupcakes and celebration cakes.

Lola's - Let's Celebrate !

Escrito por la empresa

Hand baking delicious cupcakes & cakes since 2006
Hi, I'm Asher from Lola's Cupcakes. We are here to make show stopping cakes, that taste incredible, for every occasion. We use Trustpilot so our customers can express how they felt their experience was. We look into all reviews, and use them to help us improve. Thank you

Our Promise

Finest ingredients, passionate bakers, handcrafted cupcakes.

Finest ingredients, passionate bakers, handcrafted cupcakes.
We guarantee to find a way to restore your trust in Lola's Cupcakes, so please get in touch if you have any concerns or recommendations.

Información de contacto

  • Unit 5A, 16-19 Canada Square, Canary Wharf, E14 5EQ, London, Reino Unido

  • +44207 516 0534

4,6

Excelente

TrustScore: 4.5 sobre 5

595 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,6

Todas las opiniones

(595)

5948 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 2 estrellas sobre 5

my son's 30th Birthday cakes x 2

Hi,

The vegan cake sponge was on a very dry and stoggy.

I have not ordered that particular cake before as i tend to order the red velvet and it was my choice but it did not come in the small size i needed for 6 people.

please do try and offer the red velvet in a small size too especially as i had ordered a few days before the event.

we had also ordered red velvet on my son's big party and it was all eaten and extremely yummy.

6 de febrero de 2025
Logotipo de Lola's - Lola's Canary Wharf

Respuesta de Lola's - Lola's Canary Wharf

Hell Grace,

Thank you for taking your time to share your feedback with us about your most recent orders.

We are sorry to hear that you found our Vegan Raspberry and Passionfruit cake to be dry and stodgy.

Our cakes are always baked fresh to order and are made using high-quality ingredients to ensure the best experience.

This does not sound like our usual experience and I will be sure to pass this feedback on directly to our bakery and product development teams.

We do already offer all of our Red Velvet cake designs in a small size, which you can find for ordering on our website here: https://www.lolascupcakes.co.uk/SearchResults.aspx?q=red%20velvet

If you would like to discuss your order further with our team you can reach us at hello@lolascupcakes.com

Kind regards,

Wesley

Valorada con 5 estrellas sobre 5

Bought a fresh berry cake for my…

Bought a fresh berry cake for my birthday and travelled to Paris with it :)
It has been 100000% plebiscited by all my friends: a hugeee success. Everyone liked it.
Thanks Lola's Cupcakes. This is definitely the best fruity cake of the brand.

25 de enero de 2025
Valorada con 5 estrellas sobre 5

Great service from the staff at the…

Great service from the staff at the Canary Wharf unit. They were helpful when we chose and ordered the cake then they were professional in making sure we were pleased with the cake when we returned to collect it three days later.
The cake itself was delicious 👍.
Many thanks.

2 de febrero de 2025
Valorada con 3 estrellas sobre 5

We ordered a carrot cake which was…

We ordered a carrot cake which was quite good but the delivery charge was too expensive☹️

19 de enero de 2025
Logotipo de Lola's - Lola's Canary Wharf

Respuesta de Lola's - Lola's Canary Wharf

Hello

Thank you for taking the time to give us your feedback.

I am glad to hear our enjoyed our carrot cake.

I am sorry you found our delivery option was quite expensive. We do feel our prices are quite fair when compared with our competitors as we start from £7.99 to £16.99. We also have lots of collection points across London. Of course your feedback on this has also been noted and passed on the relevant teams for review.

Please do get in touch if you wish to discuss this further.

Kind regards,
Shona

Valorada con 3 estrellas sobre 5

gave my cake to someone else

gave my cake to someone else

10 de enero de 2025
Logotipo de Lola's - Lola's Canary Wharf

Respuesta de Lola's - Lola's Canary Wharf

Hello Alina,

Thank you for taking the time to leave this review.

I am sorry to hear about this situation. I cannot see any previous communication from you so I will be in touch to discuss this further.

Kind regards,
Chris

Valorada con 5 estrellas sobre 5

Absolutely superb

Absolutely superb! It was my Birthday and Lola’s gave me a free small cake - so the loyalty scheme is great - always remember to have an account with Lola’s and purchase in-store, the customer service is excellent & the cakes are delicious! Thank you Lola’s!!

7 de enero de 2025
Valorada con 4 estrellas sobre 5

Great customer service

Great customer service, the only thing I wish was that all of the reminders had accurate information.

On the day of pick up the person working there told me they were open until 8pm, however all of my reminders told me they closed at 6pm (I could only get there at 7pm so I needed to be sure).

All of the emails and texts I received (automated) kept saying 6pm but luckily they were indeed open until 8pm.

Apart from that, the cake was yummy and the server there was nice!

29 de diciembre de 2024
Valorada con 5 estrellas sobre 5

Perfect in every way.

Excellent cake with personalised message. Good customer service, regular updates and superb value for money.

31 de diciembre de 2024
Valorada con 4 estrellas sobre 5

Fresh sponge!!

Fresh sponge cupcakes which were personalised and seamless click and collect process. The website needs to make it clear that photos online can't be chosen due to copyright which delayed ordering from my end and besides not like the icing with the personalised photo, my daughters enjoyed their birthday cupcakes.

13 de diciembre de 2024
Valorada con 5 estrellas sobre 5

YUMM

cake was delicious everyone absolutely loved it and was the perfect size xx

15 de diciembre de 2024

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más