Lola's - Lola's Kings X N Opiniones 

222
•
TrustScore: 5 sobre 5

4,8

(Northern Ticket Hall) Kings Cross Underground Station, Euston Road, N1 9AL London, GB

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Recently tried a couple of their experimental items at their Kings Cross Station stall. A Petite Chocolate Cake and a Chunk Double Chocolate Cookie. Both were high quality and yummy! I'd definitely... Ver más

Valorada con 5 estrellas sobre 5

I was greeted by a lovely American gentleman who kindly gave me a golden ticket, I felt like I was about to meet Willy wonker. I took full advantage of the offer of a free item then made a double... Ver más

Valorada con 5 estrellas sobre 5

The service was great I called about the tasting products prior and they were super helpful in telling me how to scan the qr code and redeem the award aswell as telling me what they had available in s... Ver más

Valorada con 5 estrellas sobre 5

⭐⭐⭐⭐⭐ We ordered a birthday cake from Lola’s Cupcakes, and it was absolutely delicious! 🎂 The cake was beautifully made, tasted amazing, and made my wife’s birthday even more special. She was so h... Ver más


Información sobre la empresa

  1. Pastelería
  2. también en la categoría
  3. Panadería
  4. Panadería para bodas
  5. Servicio de pedidos de comida online
  6. Servicio de takeaway
  7. Tienda de cupcakes

Sobre Lola's - Lola's Kings X N

Escrito por la empresa

Shop Cakes Shop Cupcakes Shop Brownies Nationwide Delivery Contact Us Lola’s began back in 2006 with a simple aim: to bake beautiful, fresh cakes every day. Starting as a small bakery, we quickly grew and went on to open flagship store in Selfridges and, today, we have over 30 locations in and around London! Freshness has always been at the heart of what we do. We bake around the clock to ensure our customers receive the very best cupcakes and cakes for every occasion. A commitment that still defines who we are today. We care deeply about the experience each customer has with Lola’s. From baking and decorating, to carefully loading orders onto our own fleet of dedicated drivers, every step is designed to make sure each delivery is as special as it should be. Our customer service team is always on hand to help with enquiries, and the occasional problem! Now with a team of over 400 people, we’re proud to have established ourselves as a go-to destination for cupcakes and celebration cakes.

Lola's - Let's Celebrate !

Escrito por la empresa

Hand baking delicious cupcakes & cakes since 2006
Hi, I'm Asher from Lola's Cupcakes. We are here to make show stopping cakes, that taste incredible, for every occasion. We use Trustpilot so our customers can express how they felt their experience was. We look into all reviews, and use them to help us improve. Thank you

Our Promise

Finest ingredients, passionate bakers, handcrafted cupcakes.

Finest ingredients, passionate bakers, handcrafted cupcakes.
We guarantee to find a way to restore your trust in Lola's, so please get in touch if you have any concerns or recommendations.

Información de contacto

  • (Northern Ticket Hall) Kings Cross Underground Station, Euston Road, N1 9AL, London, Reino Unido

  • +44203 991 1272

4,8

Excelente

TrustScore: 5 sobre 5

222 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(222)

5812 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

The whole process

The whole process, from start to finish was easy and fault free, from online order to collection. The cake was as promised, exactly as described and pictured on the website. I was emailed on the morning of my chosen collection to say my order was waiting for me. Really pleased with the whole service and the cake went down a real treat. Thank you.

3 de octubre de 2025
Valorada con 5 estrellas sobre 5

It was my birthday

It was my birthday, it was my first time I could go to lolas for my free birthday cake as I don't live near one. I had the red velvet which I travel back to Norfolk with on the train that day, cake was soooo worth it delicious.

6 de octubre de 2025
Valorada con 1 estrellas sobre 5

Had the unfortunate experience of…

Had the unfortunate experience of passing by Lola cupcake in kings cross…. Whilst it’s a granted that you don’t visit Lola cupcake for exceptional service but mostly a quick stop at a station to pick up a sweet treat. On this occasion by nephews wanted a cupcake prior to our return home. After each had picked a cupcake. I kindly asked if they could each have their own boxes, to which the response was quite rude in I have to charge for an extra box.. we are reducing our box usage. I understand however if i purchased one cake and then another I would get two boxes. The young lady responded with whatever I won’t argue with it you. A course in inclusivity and neurodiversity would not be amiss and in that statement I hope the experience that I had should speak volumes.. poor and terrible service from the lady in King’s Cross branch and quite frankly I’m appalled at the attitude.

14 de junio de 2025
Opinión espontánea
Logotipo de Lola's - Lola's Kings X N

Respuesta de Lola's - Lola's Kings X N

Hello,

Thank you for taking the time to give us your feedback. I am very sorry you have been disappointed with your experience on this occasion.

It is correct that as a company we are looking to reduce packaging and use of bags.

We would like to look into this further and fully log your complaint for review. As you have left this review organically we are not able to contact you. If you could kindly send an email to hello@lolascupcakes.com we will be back in touch with you to discuss the issue further.

Kind regards,

Valorada con 2 estrellas sobre 5

The cupcakes were not as tasty as they…

The cupcakes were not as tasty as they usually are, the frosting was wet and not as good as usual.

8 de junio de 2025
Logotipo de Lola's - Lola's Kings X N

Respuesta de Lola's - Lola's Kings X N

Hello Susana,

Thank you for sharing this feedback with us regarding your recent purchase from our King's Cross shop.

We are very sorry to hear that the cupcakes you purchased did not live up to the usual taste and texture you've experienced with us.

Please be assured that our cupcakes are always baked fresh using high-quality ingredients to be delivered to our stores.

I have been sure to pass this feedback on directly to our bakery team for further review.

If you would like to discuss this further with our team, you can always reach us directly at hello@lolascupcakes.com.

Kind regards,

Wesley

Valorada con 4 estrellas sobre 5

Beautiful and delicious birthday cake

Beautiful and delicious birthday cake, delivered on time.
My only complaint is not accommodating that people picking up cakes from a stall on the underground are likely to be travelling by public transport so having extra large carrier bags would make sense.

9 de febrero de 2025
Valorada con 5 estrellas sobre 5

Outstanding ⭐️⭐️⭐️⭐️⭐️

Outstanding Review for Lola’s Cupcakes

⭐⭐⭐⭐⭐ Absolutely Divine Cupcakes!

Lola’s Cupcakes never disappoint! From the moment you step into their shop, you’re greeted with a delightful display of beautifully crafted cupcakes that taste just as incredible as they look. Each bite is pure perfection—moist, fluffy cake topped with the creamiest, most flavorful frosting.

I recently tried their Red Velvet and Carrot both were out of this world! The freshness of the ingredients really stands out, making each cupcake feel like a little piece of heaven.

Not only is the taste exceptional, but the service is also top-notch. The staff is always friendly, helpful, and accommodating, making the experience even better. Whether you need a last-minute treat or a custom order for a special occasion, Lola’s never fails to impress.

Highly recommend for anyone with a sweet tooth! If you haven’t tried them yet, you’re seriously missing out. Can’t wait for my next visit! 🍰✨

4 de febrero de 2025
Valorada con 5 estrellas sobre 5

placed a pre-order to choose the…

placed a pre-order to choose the cupcakes i wanted instead of gambling by walking up and finding items sold out (they're popular!), and my box was nicely packaged and waiting for me on schedule, plus the women at the King's Cross location are so lovely, adorable and helpful <3 i can make cupcakes, but not the variety and i love coming to London and treating myself and friends

20 de enero de 2025

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