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Lola's - Lola's Selfridges London Opiniones 

383
•
TrustScore: 4.5 sobre 5

4,7

Pastelería
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Food Hall, Selfridges, 400 Oxford Street, W1A 1AB London, GB

•
+44207 318 3146

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

My baby sister is in hospital and she has been told she cannot have any more operation.so I needed something comforting to get through what has been going for the pass month. Just able to set in Selfr... Ver más

Valorada con 5 estrellas sobre 5

I ordered a small vintage cake for my 23rd birthday and everything was absolutely perfect! The cake looked beautiful, tasted amazing, and the “Twenty Three” personalization was exactly what I wanted.... Ver más

Valorada con 5 estrellas sobre 5

This is not the first time that we have ordered from Lola’s. We have tried almost all kinds of cupcakes, Vegan Birthday cake and recently we tried the Velvet Birthday Cake. OMG, it was sooo delicious... Ver más

Valorada con 3 estrellas sobre 5

I now find that the cakes and cupcakes are not tasting as great anymore and are not as moist as cakes and cupcakes should be. I especially think for the prices they should be tasting great. Also the b... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Pastelería
  2. también en la categoría
  3. Panadería
  4. Panadería para bodas
  5. Servicio de pedidos de comida online
  6. Servicio de takeaway
  7. Tienda de cupcakes

Sobre Lola's - Lola's Selfridges London

Escrito por la empresa

Shop Cakes Shop Cupcakes Shop Brownies Nationwide Delivery Contact Us Lola’s began back in 2006 with a simple aim: to bake beautiful, fresh cakes every day. Starting as a small bakery, we quickly grew and went on to open flagship store in Selfridges and, today, we have over 30 locations in and around London! Freshness has always been at the heart of what we do. We bake around the clock to ensure our customers receive the very best cupcakes and cakes for every occasion. A commitment that still defines who we are today. We care deeply about the experience each customer has with Lola’s. From baking and decorating, to carefully loading orders onto our own fleet of dedicated drivers, every step is designed to make sure each delivery is as special as it should be. Our customer service team is always on hand to help with enquiries, and the occasional problem! Now with a team of over 400 people, we’re proud to have established ourselves as a go-to destination for cupcakes and celebration cakes.

Lola's - Let's Celebrate !

Escrito por la empresa

Hand baking delicious cupcakes & cakes since 2006
Hi, I'm Asher from Lola's Cupcakes. We are here to make show stopping cakes, that taste incredible, for every occasion. We use Trustpilot so our customers can express how they felt their experience was. We look into all reviews, and use them to help us improve. Thank you

Our Promise

Finest ingredients, passionate bakers, handcrafted cupcakes.

Finest ingredients, passionate bakers, handcrafted cupcakes.
We guarantee to find a way to restore your trust in Lola's, so please get in touch if you have any concerns or recommendations.

Información de contacto

  • Food Hall, Selfridges, 400 Oxford Street, W1A 1AB, London, Reino Unido

  • +44207 318 3146

4,7

Excelente

TrustScore: 4.5 sobre 5

383 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(383)

5812 opiniones en los últimos 12 meses

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Valorada con 3 estrellas sobre 5

Four quids for a cupcake is too much

Four quids for a cupcake is too much. The prices have gone up too much.

13 de enero de 2026
Logotipo de Lola's - Lola's Selfridges London

Respuesta de Lola's - Lola's Selfridges London

Hello Pierpaolo,

Thank you for sharing your feedback with us regarding your experience with Lola's.

We are sorry to hear that you found the prices for our cupcakes to be too high.

We take great care in offering fresh, hand crafted treats using high quality ingredients to ensure the best experience for our customers.

Our team also seeks to always offer a competitive price point for the quality and experience we offer, but our prices occasionally need to change to reflect the increasing price of the high quality ingredients that we source and other costs that are part of our operation to provide fresh and delicious hand crafted treats for our customers baked every day.

I will be sure to log this feedback here with the relevant teams for further review and we again greatly appreciate you taking your time to share this with us.

If there is anything further that you would like to discuss with our team you can always reach us directly at hello@lolascupcakes.com.

Kind regards,

Valorada con 5 estrellas sobre 5

Lolas cupcakes

I bought a chocolate cake for a Special occasion and we are all very happy with the cake and price is very good and the cake is great.

11 de diciembre de 2025
Valorada con 5 estrellas sobre 5

Lovely cakes

Lovely cakes. Tried the mini-vegan cupcakes and non-vegan chocolate raspberry bday cake. Added a photo to the bday cake and it looked very cute. All yummy.
Many thanks.
Just make sure to keep the mini- cupcakes box very straight as they can move around with slight movements of the box.

15 de noviembre de 2025
Valorada con 5 estrellas sobre 5

The best cakes

The best cakes. Everytime!! Lola’s never disappoints and all your guests will be talking about how delicious it was for days!!

23 de noviembre de 2025
Valorada con 5 estrellas sobre 5

I got a cake for my birthday and of…

I got a cake for my birthday and of course it had to be the most chocolatey one my eyes could see. It was heavenly, just like its name. I absolutely love Lola's. I am a fan and a customer since 2011 and it remains my favourite treat. Keep making those delicious cupcakes and cakes and I will stay an avid fan forever.

3 de noviembre de 2025

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