I now find that the cakes and cupcakes are not tasting as great anymore and are not as moist as cakes and cupcakes should be. I especially think for the prices they should be tasting great. Also the b... Ver más
La empresa ha respondido
Food Hall, Selfridges, 400 Oxford Street, W1A 1AB London, GB
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I now find that the cakes and cupcakes are not tasting as great anymore and are not as moist as cakes and cupcakes should be. I especially think for the prices they should be tasting great. Also the b... Ver más
La empresa ha respondido
This is not the first time that we have ordered from Lola’s. We have tried almost all kinds of cupcakes, Vegan Birthday cake and recently we tried the Velvet Birthday Cake. OMG, it was sooo delicious... Ver más
Consistently the absolute BEST cakes and cupcakes! Whether I've picked up from Selfridges or ordered to my home, Presentation, consistency, flavour, always so so amazing! SO impressed by how well pac... Ver más
Every Friday evening after work as my treat, I make my way to selfridges to be greeted by the lovely ladies on the lola's counter. I always order a one vanilla and one chocolate hazelnut cupcake. The... Ver más
Escrito por la empresa
Escrito por la empresa

Finest ingredients, passionate bakers, handcrafted cupcakes.

Food Hall, Selfridges, 400 Oxford Street, W1A 1AB, London, Reino Unido
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The cakes were delicious but unfortunately, my order was mixed up. When we opened the box it was clear that the content was different to what was ordered. It was too late to go back to the shop.

Respuesta de Lola's - Lola's Selfridges London
The service is quick and reliable. It’s always busy, so I understand it can’t feel very personal. The staff are polite and efficient. The price is very reasonable and the written messages requested on the cakes are very professional.
I ordered the cupcakes that pictures would be printed of my kids. They gave me a strange person, and when I asked if it could be rectified they just gave me their card to complain, not even a refund or anything. They ruined my kids birthday party and very insensitive!

Respuesta de Lola's - Lola's Selfridges London
Always a great experience dealing with Lola’s, the customer service and quality of product is first class I can highly recommend
Your answer is not convincing.Rainbow cake is mostly bought for children and its sugar content should be less. Excessive sugar is very dangerous for children. This taste happens when you add corn syrup to products.It was too sweet. The reason I bought a cake from Lolas cupcakes was because I thought it wouldn't be sugary like other cheap cakes. I dont recommend this product.

Respuesta de Lola's - Lola's Selfridges London
We love the chocolate raspberry cake that I had for my Birthday.
It was super yummy and one of our favourite cake from Lola. And the staff was extremely efficient , friendly and helpful.
Highly recommend to buy any cakes from Lola especially for a special occasion like birthdays.
Jennifer Wood
Last minute order and I collect them from Selfridges and the staff are so friendly and happy. Great customer service from them.

Respuesta de Lola's - Lola's Selfridges London
Cake came out amazing tasted amazing and was perfectly on time
Purchased some Cupcakes from Lola’s in Selfridges for the admin team at work as a surprise. Went down a treat “Red Velvet” a firm favourite.
Ordered cake online to collect in store.
Cake was delivered to store on time and tasted delicious. Thank you!
I bought a hot choclate and cupcakes for my son for his birthday. It was really moist and actually tasted fresher than normally shopped bought cakes. The staff were friendly and polite and did not rush you. The only thing I would comment negatively is the price of the cupcake that I was told I need to pay extra for as it was "personalised." If a cake is personalised then it would say what I wanted it to say that had direct meaning to me. The cake was already displayed with happy birthday so sorry but I disagree with the inflated pricing for something on display. Other than that, I really enjoyed both my hot chocolate and cup cake.
It was by far the Birthday cake I’ve ever had. Quality & Taste & Presentation! I strongly recommend Lola Cakes.
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