Lola's - Lola's Victoria Opiniones 

323
•
TrustScore: 4.5 sobre 5

4,6

Victoria Place, 115 Buckingham Palace Road, SW1W 9SJ London, GB

•

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I ordered a selection of cupcakes for my daughter’s birthday as we only wanted a small cake, I was not disappointed. The cupcakes were absolutely delicious and so cute, they made a change from a cake... Ver más

Valorada con 5 estrellas sobre 5

Amazing cake raspberry and white chocolate as always our go to. Easy pick up but was a struggle to find the collection store in Victoria. Good vegan options available picked up some as collected the c... Ver más

Valorada con 5 estrellas sobre 5

Really great communication from start to finish. I ordered a load f cupcake for a corporate function, Macy and Chris were superstars. They were professional and made everything seamless. The delivery... Ver más

Valorada con 5 estrellas sobre 5

The process of ordering online and collecting at Victoria was super straightforward, even at short notice. The fact that I could also include candles made things much simpler for me. The gluten and... Ver más


Información sobre la empresa

  1. Pastelería
  2. también en la categoría
  3. Panadería
  4. Panadería para bodas
  5. Servicio de pedidos de comida online
  6. Servicio de takeaway
  7. Tienda de cupcakes

Sobre Lola's - Lola's Victoria

Escrito por la empresa

Shop Cakes Shop Cupcakes Shop Brownies Nationwide Delivery Contact Us Lola’s began back in 2006 with a simple aim: to bake beautiful, fresh cakes every day. Starting as a small bakery, we quickly grew and went on to open flagship store in Selfridges and, today, we have over 30 locations in and around London! Freshness has always been at the heart of what we do. We bake around the clock to ensure our customers receive the very best cupcakes and cakes for every occasion. A commitment that still defines who we are today. We care deeply about the experience each customer has with Lola’s. From baking and decorating, to carefully loading orders onto our own fleet of dedicated drivers, every step is designed to make sure each delivery is as special as it should be. Our customer service team is always on hand to help with enquiries, and the occasional problem! Now with a team of over 400 people, we’re proud to have established ourselves as a go-to destination for cupcakes and celebration cakes.

Lola's - Let's Celebrate !

Escrito por la empresa

Hand baking delicious cupcakes & cakes since 2006
Hi, I'm Asher from Lola's Cupcakes. We are here to make show stopping cakes, that taste incredible, for every occasion. We use Trustpilot so our customers can express how they felt their experience was. We look into all reviews, and use them to help us improve. Thank you

Our Promise

Finest ingredients, passionate bakers, handcrafted cupcakes.

Finest ingredients, passionate bakers, handcrafted cupcakes.
We guarantee to find a way to restore your trust in Lola's, so please get in touch if you have any concerns or recommendations.

Información de contacto

  • Victoria Place, 115 Buckingham Palace Road, SW1W 9SJ, London, Reino Unido

  • +44207821 8080

4,6

Excelente

TrustScore: 4.5 sobre 5

323 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,6

Todas las opiniones

(323)

5792 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Delicious vegan passion…

Absolutely delicious vegan passion fruit and raspberry birthday cake, love that I could order it only a day before and pick it up before boarding a train back home at Victoria

22 de octubre de 2026
Valorada con 1 estrellas sobre 5

No longer a staple, it was stale

Ruined our birthday celebration. I have ordered from Lola’s for years and they used to be great, but their quality has gone seriously downhill over the past two years. I ordered a custom-date cake expecting fresh, premium quality, but received a stale, terrible-tasting cake that nobody could eat. It went straight to waste, and it was deeply embarrassing in front of guests. Honestly, I wish I had just bought a grocery store cake instead—they taste far better for a fraction of the price. Terrible value for money and I won't be returning.

13 de octubre de 2026
Opinión espontánea
Logotipo de Lola's - Lola's Victoria

Respuesta de Lola's - Lola's Victoria

Hello Dorina,

Thank you for taking the time to share your feedback.

I can assure you all of our cakes are freshly baked and prepared for the date of delivery so I'm sorry you felt it tasted stale.

If you would like to discuss your feedback further with our team directly please do reach out to us directly at hello@lolascupcakes.com

Best wishes,

Valorada con 5 estrellas sobre 5

Delicious Cupcakes

I ordered a selection of cupcakes for my daughter’s birthday as we only wanted a small cake, I was not disappointed. The cupcakes were absolutely delicious and so cute, they made a change from a cake. I collected the cupcakes on Monday and thought that they may not be as fresh being collected on Monday, but I was pleasantly surprised as they tasted lovely and so moist. I will definitely be treating myself to a Lola’s cake very soon.

14 de septiembre de 2026
Valorada con 5 estrellas sobre 5

Exceptional!

Easy to navigate the website and place order. Collection was simple and the cake was both beautiful to look at and delicious! I'm really impressed .

26 de agosto de 2026
Valorada con 3 estrellas sobre 5

Normally I get salted caramel cupcakes…

Normally I get salted caramel cupcakes from Lola's and its fine but this batch wasn't. I had to put it in the fridge to bring back the taste, must be the weather.

17 de agosto de 2026
Logotipo de Lola's - Lola's Victoria

Respuesta de Lola's - Lola's Victoria

Hi,

Thanks for sharing your feedback about the salted caramel cupcake.

We want everyone to enjoy their cupcakes and we are proud of our high quality so we would like some more details so we can look into this further.

As a reference we wouldn't advise eating the cupcakes straight from the fridge and instead allowing at least 1 hour for them to reach room temperature.

Please can you send an email to hello@lolascupcakes.com with more details about the taste of the cupcakes so we can log this by our product development team for review.

Kind regards,
Shona

Valorada con 5 estrellas sobre 5

Love Lola's

Delicious, great looking, gluten free and halal options, fresh made to order and perfectly delivered. Great shopping experience online and in shops.

21 de abril de 2026

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