London Roof and Guttering Opiniones 

471
TrustScore: 5 sobre 5

4,9

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Exccellent service all around -professional -on time -responsive -a good value -a job well done -nice friendly people who don't try to upsell for the sake of it (we were told to wait a year b... Ver más

Valorada con 5 estrellas sobre 5

Steve and his team carried out the annual maintenance on the roof which is in two parts so a fair bit of work, the work is essential as the roof gathers alot of waste. I use this company all the time... Ver más

Valorada con 5 estrellas sobre 5

Steve has done a couple of jobs for me. He has carried out clearance of gutters, removal of cast iron rainwater pipe and installation of new pipe. He has also fixed some roofing problems at my son’s a... Ver más

Valorada con 5 estrellas sobre 5

Great service, came at short notice during the peak of Covid shutdown, Did a great job which involved cutting down and taking away a large jasmine which had climbed to our roof and beyond Left all... Ver más

Información sobre la empresa

  1. Servicio de limpieza de canaletas
  2. Servicio de lavado a presión
  3. Mantenimiento de viviendas
  4. Servicio de reparación
  5. Contratista de tejados

Escrito por la empresa

CORONAVIRUS COVID 19 CUSTOMER UPDATE: A message for our customers regarding the current situation with the Coronavirus Covid 19 pandemic. On behalf of all of us at London Roof and Guttering, we are truly sorry for any inconvenience the Coronavirus Covid 19 crisis may be causing you and your family. The safety and the well-being of our people and customers is our main priority. Coronavirus Covid 19 Guidelines: With the Coronavirus Covid 19 situation continuing to evolve I want to reassure you that London Roof and Guttering is closely monitoring all the advice from both the World Health Organisation (WHO) and the UK Government & evolving our procedures accordingly. Coronavirus Covid 19 Health and Safety: We pride ourselves on maintaining the highest possible standards at all times and have therefore asked our teams to take extra care All our service technicians & partners have been fully briefed on all the latest recommendations regarding best practice during the pandemic and we are supplying additional PPE, safety wear and hygiene consumables for added protection for both our people and customers Coronavirus Covid 19 Impact on Services: At this stage we have no plans to stop services and will continue to honour all bookings & continue to book services for future dates. The continued operation of our business is vital to ensure we continue to succeed in crowed environment, we are a small enterprise and feel we are well positioned to be able to manage and deal with such crisis with minimal impact and without risk. Our business is a direct customer facing operation and close contact with people is normal, our small team of experienced skilled and knowledgeable service technicians and partners have been fully briefed on the best practice and guidelines, all our teams are committed to and will endeavour to exceed the guidelines and best practices to offer a higher standard. Conronavirus Covid 19 Control: The most important steps that you can personally take to prevent the spread of COVID-19 are: – Wash your hands regularly – Cough and sneeze into a tissue and dispose of it immediately – Avoid touching your face Keeping you informed: We will continue to keep you updated through email, our social media accounts and website. We will ensure the best available information relating to any necessary changes to our services is communicated at the earliest possible opportunity For more information on steps you can take to mitigate the spread of COVID-19, please visit the Department of Health & Social Care website. We will continue to monitor developments and advice very closely. Should you have any questions in the meantime please don’t hesitate to contact us. We would like to thank you for all your support in keeping one another safe. We are the capitals leading provider for exterior cleaning and maintenance services, we specialise in guttering and roof cleaning services. Our wide range of cleaning and maintenance packages can be tailored to your individual requirements and budget. As a London based company we offer all our services to both commercial and residential properties across London covering a 30 mile radius. London Roof and Guttering are fully endorsed by WHICH? Trusted Trader. We take great pride in our customer service and always aim to provide a quality service every time, feed back is an important factor, reviews and feedback enables us to continually improve our services and promote our reputation.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

471 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(471)

11 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Highly recommend

Steve is really responsive and always does a thorough job at a very fair price. He’s been a great help. Would certainly recommend.

20 de abril de 2021
Valorada con 5 estrellas sobre 5

Stephen form london roof and guttering…

Stephen form london roof and guttering is a very nice guy and I have been using their services on a variety of projects over the last couple of years. I find him to be honest and fairly priced. If you find he doesn’t pick up his phone it’s the nature of his work as he’s generally high up on a ladder or a roof top but he will get back to you.

19 de abril de 2021
Valorada con 5 estrellas sobre 5

Quick to respond

Quick to respond, honest and helpful. Thank you for the work you did for me, I look forward to working with you again.

15 de abril de 2021
Valorada con 5 estrellas sobre 5

Excellent gutter replacement

Steve and his assistant came promptly to replace my old, leaky gutter with a new one in the same style. They were every well organised, and completed their work efficiently and cleanly. I will not hesitate to use them again.

9 de abril de 2021
Valorada con 4 estrellas sobre 5

Very knowledgeable, trustworthy. Highly recommended.

Very knowledgeable, very responsive and although it has taken a few visits to resolve the problem, I trust them entirely and would recommend them to anyone - there are some cowboys out there, so it's very reassuring to find someone who charges reasonably, knows what he's doing and will actually do it.

My only concern is that you do have to chase by phone to get things booked and agreed.

27 de marzo de 2021
Valorada con 5 estrellas sobre 5

Blocked gutter downpipe

I can only give praise to Steve and London Roof and Guttering.
Steve came in to unblock a gutter downpipe on a 3 storey townhouse that had been blocked by recent roof works done by another company.
Steve was direct and clear about the problem and explained how he resolved it. This was all done at a fair price. We will definitely be using them for any future roof or guttering problems.

5 de marzo de 2021
Valorada con 5 estrellas sobre 5

Very efficient and perfect

Very efficient and perfect. Sticks to commitment, no hassles and very professional. I'd recommend them.
Steven is humble and explains befor starting the job.

21 de febrero de 2021
Valorada con 5 estrellas sobre 5

Prompt

Prompt, and got the job done UN

18 de febrero de 2021
Logotipo de London Roof and Guttering

Respuesta de London Roof and Guttering

Dear Mr Aslam

Thank you for your review regarding our gutter repairs services, we really appreciate you taking the time to provide feed back regarding the service you experienced and great to see you rated us 5 stars.

Please do not hesitate to contact us in the future if this service or any of our other services may be required

Kind Regards

London Roof and Guttering

Valorada con 1 estrellas sobre 5

Non-responsive to any emails or voicemails. False promises.

I must admit I am shocked at the high reviews for this company. I’ve found them completely non-responsive, ignoring all emails and never returning any calls. I first called Steve in November explaining the issue and followed up with an email with pictures of a slow roof leak. He said he should be able to look at the issue the at the end of the week but would confirm after my email. No response for a couple of days so I called again. He said he could do the Friday. Friday morning I phoned to confirm and he said he would come around 2pm. He turned up after 5 when it was dark and quite pointless looking at the roof. He said he could do the following Tuesday. When I phoned Monday to confirm he said he had issues with his van so again could no longer do Tuesday. No courtesy to let me know.
It was eventually agreed for a Friday when he arrived an hour later than the agreed time, looked at the issue and said he would give me a quote by the end of the week. He said he could complete the job by Christmas. Needless to say, the quote did not come and I had to phone again. More apologies and promises of the quote being sent by the end of they day. Again nothing for a week. A month later (well past Christmas) I emailed him asking if he was able to give a quote for the work or if he could still do the work. No response again.

I feel completely messed around. Steve simply isn’t interested but keeps making false promises. If he’s never responding now, what hope is there if there are actually any issues with the work down the line?

17 de febrero de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Reliable and trustworthy

Steven responded quickly and solved our issue on the day. He was very professional throughout and I would definitely recommend him. We have other works to be done and will use him in the future.

9 de febrero de 2021
Valorada con 5 estrellas sobre 5

Punctual and did a great job at a good…

Punctual and did a great job at a good price.

7 de febrero de 2021
Logotipo de London Roof and Guttering

Respuesta de London Roof and Guttering

Dear Piers
London Roof and Guttering would like to take this opportunity to thank you for taking time to rate our guttering repair service 5 stars. It great to hear you were satisfied wit hour service.
Many Thanks
All the best
Steve
For and on behalf of the team at London Roof and Guttering

Valorada con 5 estrellas sobre 5

Great service.

Quick response, well priced quote and great communication. I gave them a second job following the first.

2 de febrero de 2021
Logotipo de London Roof and Guttering

Respuesta de London Roof and Guttering

Dear Mo

London Roof and Guttering would like to take this opportunity to thank you for taking time to rate our gutter cleaning and minor repair maintenance service and roof repairs service, it great see see you rated our services 5 stars.
We also appreciate your continued custom and hope that you will consider us for any services you may require in the future.

Many Thanks

All the best

Steve

For and on behalf of the team at London Roof and Guttering

Valorada con 5 estrellas sobre 5

Excellent service!

Excellent service! We had an issue with the roof and guttering which had caused water from the outer wall to come through inside the house and damage the inner kitchen wall. Steve responded quickly and clearly explained the issue and what needed to be done. He was efficient in getting the job done and the price was reasonable. He also gave a 5 year guarantee. I would definitely use them again and recommend to others! 👌

28 de enero de 2021
Logotipo de London Roof and Guttering

Respuesta de London Roof and Guttering

Dear Kiran

London Roof and Guttering would like to take this opportunity to thank you for taking time to review and rate our roof and guttering repair services, Its great to hear that you are satisfied with our service and would recommend us. Also thank you for the 5 stars much appreciated

Please do not hesitate to get in touch in the future if any of our services may be required.

Many Thanks

Kind Regards

Steve

For and on behalf of London Roof and Guttering

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