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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We regularly shop at Longdan in Shorditch branch but since Covid have discovered that we don't need to travell 60 miles and pays London congestion charge, you can simply order from their website and g... Ver más

Valorada con 5 estrellas sobre 5

Stocked up on a lot of things we can't usually get from online supermarkets - really good Thai curry paste in a tub, green peppercorns , palm sugar, crushed chilli in oil. Wanted to get Szechuan peppe... Ver más

Valorada con 5 estrellas sobre 5

We have always been Longdan customers. As one of a few big retailers, they have got a very reasonable price for a variety of Oriental cuisine and ingredients. Very careful package for delivery. We rec... Ver más

Valorada con 5 estrellas sobre 5

Good quality groceries, promptly delivered. The frozen prawns were still just about frozen. The Longdan premium Vietnamese jasmine rice was particularly good - there was a waft of fragrance as I cut o... Ver más

Información sobre la empresa

  1. Tienda de alimentos asiáticos

Información proporcionada por diversas fuentes externas

The Oriental Supermarket. Follow us for more updates, offers, and recipes! info: 02085568828


Información de contacto

4,1

Muy bueno

TrustScore: 4 sobre 5

389 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No ha contestado las opiniones negativas

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Valorada con 5 estrellas sobre 5

Fast delivery

Fast delivery
Cooling packs in the box of fresh herbs- everything arrived in perfect conditions next day after placing order.

27 de julio de 2023
Valorada con 1 estrellas sobre 5

Longdan Kingston racially profiles people of colour and follows them around the store... always. Insulting and awful place.

I am a woman of colour. I’ve shopped here for years, having lived in Kingston for over 20 years and worked in Kingston as a lecturer at the university and the sixth from college. My experience of shopping there in the past was sort of okay, there used to be a really nice friendly English white guy who worked on the tills and an older Chinese man who always said hello… anyway since Covid ended I returned to shopping there and noticed a change. I am followed around the store. Always. It is so insulting. So ignorant in 2023 to be targeted as a person of colour and followed… No other store in Kingston does this awful insulting stuff. But I walk into Longdan and am met with this awful ignorant racist attitude… So I stopped shopping there, but stupidly went into the shop yesterday for some specific items that are difficult to find elsewhere with my (white) partner. We had been shopping so had several bags so I asked him to stay with the bags by the door whilst I went to buy the dumplings. This was because I KNEW that if I carried open bags it would be a red flag to this store. I was wearing a long skirt, short sleeved cotton blouse and carrying a small handbag… All other bags I left with my partner. Very quickly I realised that I was being ‘followed’. There was no-one else near and the shop person did not even pretend to be doing anything else. He just stood near and vaguely looked at refrigerated cabinets. Not opening them, just standing near… I watched for several minutes then asked him why??? Why??? It is so insulting and rude. Why does this shop think it is acceptable to 'racially profile' people of colour? Anyway I paid and left… obviously will never return. Racism, ignorance. In 2023.

24 de junio de 2023
Opinión espontánea
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Respuesta de Longdan

Dear Ruthine,

Thank you for sharing your concerns regarding your recent visit to our shop. We take all feedback seriously and are committed to addressing any issues promptly.

We understand that you have raised an allegation of racial profiling by our staff. We take such allegations very seriously and are dedicated to maintaining a welcoming and inclusive environment for all our customers.

To ensure a thorough investigation and resolution of this matter, we kindly request that you contact us directly at longdan@longdan.co.uk By providing us with more details about your experience, it will enable us to conduct a proper inquiry and take appropriate action.

At Longdan, we strive to treat all customers with respect, fairness, and equality. We have zero tolerance for any form of discrimination or bias. We appreciate your cooperation in helping us address your concerns.

Valorada con 5 estrellas sobre 5

Good quality groceries

Good quality groceries, promptly delivered. The frozen prawns were still just about frozen. The Longdan premium Vietnamese jasmine rice was particularly good - there was a waft of fragrance as I cut open the bag. Definitely one to rival the Thai varieties.

24 de mayo de 2023

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