For new customer, entitled a 25 % off yet it is with restrictions. The product I ordered ( Dr Hauschka- regenerating serum) is not entitled. Then I try 25APP using apps to place order, in vain again... Ver más
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Consulta las opiniones de los clientes
The Products which I had always bought offering great discount this time. If the Nov 11 Promotion that includes my products, then I would like to buy more. On the other hand, the variety of the... Ver más
La empresa ha respondido
Kieran has helped me solve my problem in the most effective way and has been super helpful and present. Not to mention, she is extremely patient. I deeply appreciated the support given to me throughou... Ver más
Overall the product range offered is great. It would be even better if including some brands like Origins But for the packaging, suggested using bubble wrap for glass bottle. The space inside... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
Lookfantastic 是美容護膚精品在線商城，也是英國規模最大、品種最全的專業美妝購物網站之一，提供極具性價比的高品質美妝產品，直接安全運送到世界各地，並以全球無障礙的輕鬆購物方式，為您提供更加有品質的時尚生活方式。
Información de contacto
Estados Unidos
- lookfantastic.com.hk
3,9
Muy bueno
1 mil opiniones
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
The App is easy to use with good…
The App is easy to use with good response time.
18 de noviembre de 2023
Respuesta de LookfantasticHK
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Carrying various brands and having…
Carrying various brands and having attractive discounts.
17 de noviembre de 2023
Respuesta de LookfantasticHK
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Jane
Respuesta de LookfantasticHK
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
I live chatted to request cancel my…
I live chatted to request cancel my order, but your staff says too late , then I request for just waving my deliver charge ,,, however , your company let 5 different people chatted with me in just 30 minutes and asking me the same questions over and over again , without actually solving my problems, it is super annoying
16 de noviembre de 2023
Respuesta de LookfantasticHK
Hello Cristy,
Thank you for leaving your review.
I am sorry to hear that you have had an issue with your order, I appreciate the disappointment this has caused and wish to ensure this is resolved for you.
I have sent you a message via your online account to help resolve this matter, please take a look at this when you are able to do so.
Kind Regards,
Kayleigh
Great site to find all your skincare needs
They offer the best pricing for many skincare brands that I love and use, ordering is a breeze and I've never had any problems with shipping or orders.
15 de noviembre de 2023
Respuesta de LookfantasticHK
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
No referral bonus even my friend refer…
No referral bonus even my friend refer me
14 de noviembre de 2023
Respuesta de LookfantasticHK
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Jane
Very effective and reliable logistics
Very effective and reliable logistics. A good selection of products. The discount promotions are sometimes confusing.
14 de noviembre de 2023
Respuesta de LookfantasticHK
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Jane
Respuesta de LookfantasticHK
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
the products and discounts are great
the products and discounts are great. However I tried to reset my password but it kept showing error message so I ended up checking out as a guest.
13 de noviembre de 2023
Respuesta de LookfantasticHK
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Jane
Reasonable price
12 de noviembre de 2023
Respuesta de LookfantasticHK
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Smooth user experience
Overall process is smooth and more products / items can be choose compare with my last visit.
12 de noviembre de 2023
Respuesta de LookfantasticHK
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Jane
Very good & Cheap
12 de noviembre de 2023
Respuesta de LookfantasticHK
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Respuesta de LookfantasticHK
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Jane
The app was so laggy
12 de noviembre de 2023
Respuesta de LookfantasticHK
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Jane
easy to use this website
pretty easy and able to order from this website
but i hope the variety of items from each brand could be more in the future!
12 de noviembre de 2023
Respuesta de LookfantasticHK
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Jane
Love the products on LF
Love the products on LF, their are clear and detail description, direction to use. Plus there are real and usful comment for me to consider! The bargain price and attractive promotion with discount and feee prodcuts encouraging me to make order again and again!
11 de noviembre de 2023
Respuesta de LookfantasticHK
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Great Discount
11 de noviembre de 2023
Respuesta de LookfantasticHK
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Jane
Brands are not updated and friend code…
Brands are not updated and friend code is unavailable :(
11 de noviembre de 2023
Respuesta de LookfantasticHK
Carrying great brands and exciting deals
Always prompt and reliable delivery. Carrying great brands. Easy and convenient purchase process. Great surprise for the 11 Nov deal~ Sephora is running out of the Natasha Denona 's popular palette but I can get it on Lookfantastic with exciting deal. You rock!
11 de noviembre de 2023
Respuesta de LookfantasticHK
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
A wide range of product options
Most of the products I like are available. Product descriptions and usage directions are available. Nice to remind the available offers to select
11 de noviembre de 2023
Respuesta de LookfantasticHK
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
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