Loovely Opiniones 

90
•
TrustScore: 3.5 sobre 5

3,7

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

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Consulta las opiniones de los clientes

Valorada con 4 estrellas sobre 5

Did take a little while to arrive as coming from China, but everything arrived as expected, including the skipping rope and waist measure. Works well and feels like it's doing something, but only use... Ver más

Valorada con 5 estrellas sobre 5

It took a little while to arrive as I didn’t realise it shipped directly from China, but I’ve had a few goes on the waist sculptor now, it’s easier than I feared to balance on and my daughters also lo... Ver más

Valorada con 1 estrellas sobre 5

Ordered waist Sculptor and changed my mind so emailed immediately to cancel and not dispatch.. three times I emailed and was ignored. Parcel received today and emailed again, forwarded previous email... Ver más

Valorada con 1 estrellas sobre 5

Awful - avoid. They say product will arrive in 5-10 days but it actually took two weeks and shipped from China. When it arrived box was crumpled and open on both sides, with item covered in smudges... Ver más


Información de contacto

3,7

Medio

TrustScore: 3.5 sobre 5

90 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

No ha contestado las opiniones negativas

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3,7

Todas las opiniones

(90)

1 opinión en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

I thought the process was smooth

I thought the process was smooth, took a bit longer than I thought but that would be more to this time of year. Product is great, have used it for almost a week and I love it. Cannot wait to get on it for longer when I adjust to using it! Thanks for all the extra goodies can’t wait to use them too!

29 de noviembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

ZERO STARS IF I COULD!!!🤬

TERRIBLE CUSTOMER-SERVICE & HANDLING OF YOUR PROBLEMS; UNPROFESSIONAL, PATRONISING, INSULTING, CONFUSING, DON’T SOLVE THINGS AT ALL - THAT’S FAIR FOR YOU, ONLY COMPLETELY BIASED TO YOU, IN ***THEIR*** WAY - I HIGHLY RECOMMEND THAT YOU ***DO NOT***PURCHASE FROM THEM WHATSOEVER, AS IF YOU RUN INTO PROBLEMS - WHICH HIGHLY LIKELY FOR A NUMBER OF REASONS YOU WILL - YOU’LL NEVER GET IT ***SATISFACTORILY TO YOUR FAIRNESS*** SORTED OUT (THEY ARE HORRIBLE TO DEAL WITH!!)… IT’S QUITE SIMPLE; USE & ABUSE THEM FOR THE ‘PRODUCT IDEA’, BUT FOR THE SAKE OF ALL THE ABOVE/WHATEVER YOU DO, ***DO NOT BUY FROM THEM***, JUST GO & BUY/TAKE YOUR BUSINESS ELSEWHERE, TO A FAR MORE DESERVING COMPANY AND THEN THEY’LL SEE… THEY DO NOT ***DESERVE*** OUR BUSINESS; JUST ARROGANT, TIME-WASTERS WHO ‘PRETEND TO CARE ABOUT YOU’, BUT WHEN IT COMES TO GOOD OL’ FASHIONED REALITY, OF WHEN IT ***REALLY*** MATTERS, THEY ACTUALLY REALLY DON’T… ***S T E E R W E L L C L E A R!!!***

24 de noviembre de 2024
Opinión espontánea
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Respuesta de Loovely

Hi Natalie,

Thank you for sharing your feedback. I’m truly sorry that you feel disappointed with your experience, as that’s never the outcome we aim for at Loovely.

We’ve worked hard to try and resolve this issue for you by offering both a partial refund if you wished to keep the items or a full refund upon return, which is standard across many businesses. These options are designed to ensure fairness for both our customers and our policies.

I completely understand your frustration, and I want to assure you that our efforts have always been focused on finding a resolution that works for you. We remain happy to proceed with a full refund if you choose to return the items, or the partial refund if you'd prefer to keep them. These options are still available to you, and we’ll continue to support you if you wish to move forward with either.

We are grateful for your feedback and are always looking for ways to improve our service. If you have any further questions or would like to proceed with one of the options, please don’t hesitate to reach out at info@loovely.co.

Thank you for your patience and understanding.

Best regards,
Lisa
Loovely Customer Support

Valorada con 5 estrellas sobre 5

Great product

Arrived in perfect condition, i have not tested it out yet but i am looking forward to using the product. Great price too

20 de noviembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Love it

Love it, still getting use to it as only had it a few days. Delivery was quick. Love the free gift thank you x

20 de noviembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Waist Sculptor

I love this product but I’m still getting use to using it as I’m only had it for a few days it’s fun to use. I received it really quick. Very good quality and love my free gifts. Thank you.

17 de noviembre de 2024
Opinión espontánea
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Respuesta de Loovely

Hi Jenna,

Thank you so much for your kind review! I’m so happy to hear that you’re enjoying your Waist Sculptor and that it arrived quickly. It’s great to know you’re finding it fun to use! 😊 If you have any questions as you get more familiar with it, I’m here to help.

Enjoy your free gifts, and thanks again for choosing Loovely!

Best wishes,
Lisa

Valorada con 5 estrellas sobre 5

Waist sculptor

Amazing customer service! Lisa is very efficient, helpful, and lovely.
I ordered the waist sculptor after seeing an advert on Facebook. I’m usually a little sceptical of ordering products from adverts on Facebook, so I did some research and looked at the reviews. I went ahead and ordered the waist sculptor to give it a try after reading some good reviews.
Unfortunately the product arrived broken and didn’t work how it should. I contacted the customer service email and received a prompt reply from Lisa who was very helpful and provided a solution after I sent a video of the broken product. Although delivery took a while, the excellent customer service made up for this.
I’m unable to comment or review on the effectiveness of the waist sculptor as yet, as my replacement only arrived yesterday. I will come back and leave another review after I have used it for a few weeks. Thanks for the great experience, it’s refreshing to receive such good customer service, and I look forward to start using my new waist sculptor.

11 de noviembre de 2024
Opinión espontánea
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Respuesta de Loovely

Hi Sam,

Thank you for taking the time to share your experience! I’m really sorry to hear that your Waist Sculptor arrived broken initially, but I’m so glad we were able to sort this out for you quickly. Your patience and understanding mean a lot to us, and we’re thrilled that your replacement has now arrived.

I can’t wait to hear your thoughts once you’ve had the chance to use it for a few weeks. If there’s anything else I can help with in the meantime, please don’t hesitate to reach out—I’m always here to help!

Thanks again for your support,
Lisa

Valorada con 4 estrellas sobre 5

It was nice

It was nice. I liked them.

29 de octubre de 2024
Opinión espontánea
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Respuesta de Loovely

Hi Maria,

Thank you for your feedback! I’m happy to hear you liked the Waist Sculptor. If you have any suggestions or need any help, feel free to reach out—we’re always here for you!

Best wishes,
Lisa

Valorada con 5 estrellas sobre 5

Love this product.

Love this product, curling my hair has never been easier. Highly recommend.

29 de octubre de 2024
Opinión espontánea
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Respuesta de Loovely

Hi Steps,

Thank you for your wonderful review! It’s amazing to hear that the Waist Sculptor is making your workouts easier and more enjoyable. If you ever need anything, don’t hesitate to get in touch.

Best wishes,
Lisa

Valorada con 5 estrellas sobre 5

Fast delivery, very happy!

Fast delivery, exactly what I ordered. A good deal. Great service!

4 de agosto de 2024
Opinión espontánea
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Respuesta de Loovely

Hi Holly,

Thank you for the lovely review! I’m so glad to hear your Waist Sculptor arrived quickly and that you’re happy with the service. If there’s anything else we can do for you, just let us know!

Best wishes,
Lisa

Valorada con 5 estrellas sobre 5

Fits brilliantly

Fits brilliantly

29 de octubre de 2024
Opinión espontánea
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Respuesta de Loovely

Hi Lynn,

Thank you for your fantastic feedback! I’m thrilled to hear the Waist Sculptor fits perfectly. If you ever need assistance or tips, feel free to reach out—I’m here to help!

Best wishes,
Lisa

Valorada con 5 estrellas sobre 5

Excellent piece of equipment

Excellent piece of equipment. It does exactly what is claimed.

Wholeheartedly recommend you buy one.

28 de octubre de 2024
Opinión espontánea
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Respuesta de Loovely

Hi,

Thank you so much for your fantastic review! I’m thrilled to hear that you’re happy with the Waist Sculptor and that it’s delivering exactly as promised. Your recommendation means the world to us!

If you ever need anything or have any questions, don’t hesitate to reach out.

Best wishes,
Lisa

Valorada con 5 estrellas sobre 5

What a fantastic light

What a fantastic light.
Very handy for vehicle recovery jobs .
Long lasting when fully charged.
Lasted over 4 nights of use and still half charge.
Very good to be able to pass your hand over the side to turn off and on .
Very happy

28 de octubre de 2024
Opinión espontánea

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