If you love paying for shipping, overseas shipping, and still pay your customs fees they let you do that. Also if you love being gaslit by them telling you something is your size and it being wildly... Ver más
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Consulta las opiniones de los clientes
The quality of the clothing is awful, I ordered the tennis dress which was so small I couldn't get it over my head even when unlacing it. The garment was manufactured so poorly the label was falling o... Ver más
Ridiculous telling customers an ETA for orders to be shipped and leaning on the “we’re a small family buisness” line but can’t manage to stick to their own expectations, will not respond to emails f... Ver más
everything from how smooth the purchasing process was to how fast the shipping was too! also i was worried i was going to recieve the item and it wasnt going to fit due to size diffrence (uk-us) but i... Ver más
Información sobre la empresa
- Tienda de ropa para mujeres
- también en la categoría
- Tienda de ropa
Información proporcionada por diversas fuentes externas
90's inspired hand made clothing for that rebel in you
Información de contacto
Storforth Lane Trading Estate 75, S41 0QZ, Hasland, Reino Unido
- lovetootrue.com
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7 days later and no order and no…
7 days later and no order and no response to any of my emails, asking where it is. This is a gift for my daughters birthday - which is soon!
Their site states, "Royal Mail Tracked 48". It is not!
I own a small independent business and send all my orders out by Royal Mail Tracked 48. All my customers receive in the timeframe.
I've now filed a claim with PayPal.
Avoid this company.
Update: I received an email from them telling me how disheartening my review was, to read. Some pity party about how they have young children to see to (sorry, what?). I have a a lot on in life too, including a poorly father. I'm running a SMALL business too, and would never ignore a customers emails.
I can't even be bothered to reply. There is no excuse to ignore a customer, and not send the items they've PAID for, out in a timely manner.
I finally received my order:
The clothing was so disappointing. It's thin and looks cheap. Tiny sizes too. I cannot give this as a gift.
If they refund me, I'll remove this review. But I'm not wasting any more time chasing!
£79 wasted!
69/69
order came on time. quality is IMMACULATE and the corset is absolutely BEAUTIFUL!!!!
Please update your stock better!
Love Too True is a great brand! I just wish they would update their stock better and take better care of their customers . I bought some things and 2 of the items had to be refunded because they ended up being out of stock even though I got a confirmation email which is a big bummer /:
Avoid - poor sizing and no returns
Ordered the Raven jumper and Satine pants in my usual size (S/8) and I couldn’t get either of them on due to incredibly small sizing.
I returned them 3 weeks ago hoping for a monetary refund that they offer if you return within 14 days - my order has either conveniently gone missing or they just do not process returns.
I emailed them for an update and they claim to only ‘process returns on a Thursday’.
I’m now putting in a claim in with Royal Mail for my money back since they refuse to confirm that they received my return as I’ve received absolutely no email correspondence from them.
I love, Love Too True!
In my experience, I absolutely love my Love Too True items. They all feel super soft to wear and look amazing on. Super comfortable. I always look at the model and how the clothes fit on them to judge my size. (I'm UK 10/12) M/L fits almost every time. The fabric is delicate, but soft. I prefer this to mass produced thicker material that irritates my skin. With shipping, they are a small business, so I'm prepared for a wait. They always inform me of shipping times and delays. Can't fault them. Much better than Disturbia.
So disappointed by Love too true
So disappointed by Love too true. I ordered a jumper (the best selling raven one) a few tops, a dress and some lace shorts. I received my order in 3 weeks which I understood with it being a small business. However, when the order came it all fit into an a4 size parcel, I genuinely thought they had just sent me the jumper but upon opening it I found the thinnest quality clothes.
The raven jumper which I got in a medium (my usual size) was thin and tiny (the model in the promo photo must be a size 6 wearing a size 12).
The dress and tops were also terrible thin material, basically see through. All the tops I ordered in my usual size, two almost fit but one I couldn’t even get my head through the hole.
The saltine shorts were sewed shut, the zip wouldn’t go down so I had to use scissors to cut the thread it was getting trapped on.
I’ll have to return pretty much everything and I can only get store credit, now that I know how cheap the materials they use are I’m reluctant to do this but I wouldn’t even try to sell these on to someone else.
Really disappointed about how many influencers promote this brand when everything is poorly made and sized awfully.
Good quality
Do not shop here!
Clothes are awful quality and sizing, I am a UK size 12 and their size L (14/16) listed on the website does not fit properly. Cheaply made clothes at a premium price- total rip off and no customer service or responses when you try and request a refund. AVOID AVOID AVOID
Great quality!
I ordered a corset and a skirt and both were amazing quality! Arrived fast too, 100% will buy again!
Amazing! 🖤
Amazing quality and fit! I will be purchasing from LoveTooTrue again. 🖤 It's my new favorite top. 😍
The seam on the dress tore when wore it…
The seam on the dress tore when wore it first time
I didn't receive any response for an email
stay away
yes, the designs are cute, the products are at the same price point as f21 but…… thats the quality you get. as well as customer service. they do not respond to emails and if you return items, you will not receive a refund. I ended up disputing with my credit card company and they reimbursed me, but had I not, I wouldve been out $85 worth of clothing AND an extra $28 in shipping fees to return. 10/10 would not recommend.
Love the unique design
The Raven dress is better than I expected! Beautiful soft fabric and design, and super flattering fit.
Item ordered on line
Item ordered on line, web site indicated 5% discount on the first order. Not until the very end of the order process i was informed the 5% discount only applied if 2 x items were purchasedDiscount offer trick. No stock in the UK, 2 week wait for a deliver from China. Not likely to use this outfit again
Schlechter Kundendienst
Ich habe mehrere Emails zu einer Bestellung versandt und keine Rückmeldung erhalten. Ein ganz schlechter Kundenservice.
Ich werde mich mit dem Problem an den Käuferschutz von Paypal wenden.
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