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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I've tried others, and always return here. Great price, lots of upgrade options, excellent customer service, and most importantly, their servers run FAST. I've ran numerous types of servers through th... Ver más

Valorada con 5 estrellas sobre 5

I admin several servers hosted by LOW.MS and can without doubts give this provider the very best recommendations. They assist us on short notice regardless day/night/weekend and also with issues n... Ver más

Valorada con 5 estrellas sobre 5

Amazing support - They get to you sooner than any other Game hosts/Dedicated server Host, They will work with what your wanting what you're needing, even if they are out they will continue to look for... Ver más

Valorada con 5 estrellas sobre 5

I've been using the service for about two weeks for Conan Exiles, and the difference between my last provider and this one has been night and day. Latency is low, no lag what-so-ever, and support thus... Ver más

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4,8

Excelente

TrustScore: 5 sobre 5

193 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 3 estrellas sobre 5

Meh.

Made error when they billed me after I had "requested" cancelation. Inconvenience, accidentally billed me £35.

13 de julio de 2019
Opinión espontánea
Logotipo de LOW.MS

Respuesta de LOW.MS

Hi Matthew

We are also sorry that your service was not properly cancelled. This was caused by an issue with how the new game, Barotrauma, was set up in our control panel, the cancellation process failed and your service was still active. We have since resolved this issue and it won't repeat for any other customers.

For the inconvenience caused we are happy to provide you with some credit on your account. This is detailed in the ticket.

Kind regards
Jonathan L.

Valorada con 5 estrellas sobre 5

There are flaws in low.ms in terms of…

There are flaws in low.ms in terms of keeping servers 100% lagless and without any issues. But as far as their customer service and promise in guaranteeing customers quality support.Their timezones are UK and a lot of customers are not based in UK, so staff responses might be slow and they are currently not a 24/7 staff support company. Their server hardwares sometimes can have flaws in them specifically Dallas Texas locations. But then again, they are happy to give a refund and provide compensation if the problem was at their end and that is why I gave them a 5 stars.

30 de junio de 2019
Opinión espontánea
Logotipo de LOW.MS

Respuesta de LOW.MS

Hi CornChowder,

Thank you very much for the honest review, we really appreciate constructive feedback like this.

I'd like to address a few points:

We are looking at taking on 1-2 US staff members to ensure all hours are covered. This process unfortunately takes a bit of time, but we hope to have new members on board by the end of Summer.

In regards to our Dallas hardware, we are actually performing a massive upgrade to these servers in November and will be migrating to a brand new datacenter with a fantastic network. In the mean time, please still report any performance issues as really you should not be having any issues at the moment.

Kind regards,
Jonathan L.

Valorada con 5 estrellas sobre 5

5 star provider

First time I have opted to have a game server and low.ms have failed to disappoint in performance. Knowledgable team and great service. Highly recommend!

11 de junio de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

Options and configuration within server…

Options and configuration within server is limited. I was expecting better UI and configuration options.

Edit : I like the way they responded. Satisfied with the response and changing my rating to show my appreciation :)

Thank you!

11 de junio de 2019
Opinión espontánea
Logotipo de LOW.MS

Respuesta de LOW.MS

Hi Burak

Thank you for the review. Sorry that the service was not worthy of more stars.

We have actually been developing a whole new control panel for the past 18 months, it will have a fantastic looking UI and industry leading features. Keep an eye out on our website!

On that note, our current control panel should still be very configurable for all our games. Feel free to get in touch with more detailed feedback and we can look into adding whatever features you need to the existing control panel.

Kind regards,
Jonathan



Valorada con 5 estrellas sobre 5

So I recently started hosting a…

So I recently started hosting a Terraria server and I was going to play with my friends and I couldn't figure out how it worked. After a bit I asked support and they got back to me and helped me fix all the problems I was having. Thanks guys you guys are great.

15 de marzo de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

Wonderful service

Wonderful service. Excellent server ping fast load in times and close to 0 maintenance needed. Easily updated with added mods so you can play your games however you like. Will definitely be using this service again.

24 de enero de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

Best Rising Storm 2 Host

Excellent support staff and you still have direct access to your server. No waiting for another individual to make alterations, but if you are not experienced in modifying the server their people can and will help in a timely manner.
IMO, best host of the 7 or so I have used since 2003. Best of the 3 I have used in RS2.

23 de enero de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

It works.

Like the title said, it does the job, didn't have any hassle setting up/modifying the server after preferences. Didn't ever require any support so can't really speak about that aspect... Ordering the product (server) and getting access to it was a fast deal.

19 de enero de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great service, great customer service.

By far the best RUST server experience I've had with friends. Customer service was extremely quick and helpful (my support ticket was not related to an issue with the RUST server) and I would absolutely recommend them to buddies. I found them via a review on reddit and was happy to see that they were as great as the review stated.

I don't typically leave a lot of reviews, but I did this without being offered anything. Cheers!

18 de enero de 2019
Opinión espontánea

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