Lucid Opiniones 

Before month-end the bookkeeping file was reconciled and the draft reports made sense for the clinic. Insurance payment lags were already factored in. Tax notes arrived early. Closing the period slipped by one day because of a late deposit entry that needed matching.

Utilised their analytics for lending product data. Dashboards map events to account types and funding stages clearly. One initial schema mapping took an extra call yet settled quickly. Compliance side accepted the hashed approach without pushback. Useful insight.

Lucid Analytics provides exceptional financial analytics that perfectly bridge the gap between product insight and strict compliance. Their team maps raw data directly to actual banking schemas and transaction flows, rather than generic e-commerce metrics. With robust data masking, SOC 2 compliance, and quarterly analyst reviews.

I hired Lucid to provide bookkeeping and tax services for several businesses.

The owner I spoke with was friendly and assuring, and I liked that they work primarily through Slack. My initial concern about the owners not having professional backgrounds as accountants lated proved to be an ominous sign.

First, it became clear pretty quickly that the in-house software dashboard displayed on their website is vaporware. This wasn't a huge concern of mine but it was another sign.

The bookkeeping team was responsive and worked fast to set things up - so fast that my credit card was charged several times before I received invoices or full details about the next steps.

To their credit, they are very responsive on Slack, and they did work on a reasonable timeframe to perform bookkeeping and provide financial statements. There is actual work being done.

There is a primary point of contact, but overall there seems to be a lot of team churn, and I never quite knew who is working on my account, where they are located, what their qualifications are, or how well they understand my businesses.

As a result, I felt like they never quite setup the books in the way I wanted, even though I provided explanations several times of how things should be classified.

The real nightmare began when I hired them to provide tax advisory work.

The US-based sub-contractor CPA they connected me to provided a very unsatisfactory consulting call, proving an inability to understand our finances.

Later, when I confronted Lucid with materially inaccurate financials with several different categories of mistakes, they were dismissive and unapologetic. Instead, they attempted to shift the blame to their own contracted third parties.

There is a lot more to the story that I am unable to disclose publicly.

But in short, if you are a business owner considering bookkeeping and tax providers, I recommend looking elsewhere.

I love the platform, the team is terrific.