Lucky Green Opiniones

•

2,8

Casino

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Información sobre la empresa

Casino

Escrito por la empresa

Lucky Green is an online casino for Australian players and Aussie punters who value safety, easy navigation and an exciting gambling experience. In this Lucky Green Casino review, we tell you why Lucky Green Casino is a magnet for players in Australia wanting to play for real money. Easy to get started from the homepage with a quick registration and a secure lucky green casino login with a password. Lucky Green has pokies, table games, roulette, baccarat & favourites from trusted provider & developer brands such as Playtech. Lucky Green casino offers bonuses, bonuses and promotions, clear wagering requirements and flexible banking options. Payment types are visa and mastercard, visa or mastercard payments, secure payment, cryptocurrency, bitcoin, ethereum, litecoin and dogecoin. All transactions are protected by ssl encryption whether depositing, checking the minimum deposit, making a payment, requesting a withdrawal, reviewing deposits and withdrawals or waiting for a payout. Casino verification may involve ID verification and limited checks of personal data. Crypto features provide anonymity and instant processing. Options at Lucky Green Casino are available for australian and international players with flexible currency support. For help, contact customer support, customer service or the support team through live chat, via email, the faq section or support@luckygreen.com. Luckygreen.com is a Curacao establishment and trusted casino where winning opportunities, secure banking and processing in business days come together in one Lucky Green gaming experience.

Información de contacto

2,8

Medio

8 opiniones

5 estrellas

4 estrellas

3 estrellas

2 estrellas

1 estrella

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Ha contestado el 100% de las opiniones negativas

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8 opiniones en los últimos 12 meses

Escribir una opinión

Comprobamos las opiniones

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

26 jun 2026

Cluttered account page

My account section throws everything on one page: details, limits, history, promos. Hard to navigate, especially on mobile.

26 de junio de 2026

Opinión espontánea

Respuesta de Lucky Green

29 jun 2026

Dear Customer,

Thank you for taking the time to share your concerns with us. We are sorry to hear that you found the account section difficult to navigate, particularly on a mobile device. We understand that a clear and well-organized interface is important for a smooth experience. Your feedback regarding the account layout has been noted and will be carefully reviewed by our team.

Unfortunately, we were unable to identify your account in our system. Please contact us via email at support@lucky-green.site or through the live chat on our website so we can better understand your experience and assist you further.

Best Regards,
Lucky Green team

26 jun 2026

VIP system useless

They say they have levels, but after a few months of regular play I only got some free spins on cheap games. No personal manager, no real perks. Feels like window dressing.

26 de junio de 2026

Opinión espontánea

Respuesta de Lucky Green

29 jun 2026

Dear Customer,

Thank you for taking the time to share your concerns with us. We are truly sorry to hear that our loyalty program did not provide the value and recognition you were expecting.

We understand how frustrating it can be when long-term play does not feel appropriately rewarded. Your feedback regarding the available benefits and rewards is appreciated and will be taken into consideration as we continue to improve our services.

Unfortunately, we were unable to identify your account in our system. Please contact us via email at support@lucky-green.site or through the live chat on our website so we can review your account and provide any available information regarding your loyalty status and rewards.

Best Regards,
Lucky Green team

26 jun 2026

Dark theme still too bright

I switched to dark mode hoping it would be easier on my eyes at night. But they just inverted colors, the contrasts are still harsh and some popups stay bright white. Not much of an improvement.

26 de junio de 2026

Opinión espontánea

Respuesta de Lucky Green

29 jun 2026

Dear Customer,

Thank you for taking the time to share your feedback with us. We are truly sorry to hear that the dark mode did not provide the more comfortable nighttime experience you were expecting.

We understand how disappointing it can be when features designed to improve usability do not perform as anticipated. Your comments about the harsh contrast and bright pop-ups are valuable, and we appreciate you bringing them to our attention.

Unfortunately, we were unable to identify your account in our system. Please contact us via email at support@lucky-green.site or through the live chat on our website so we can review your experience in more detail and assist you further.

Best Regards,
Lucky Green team

26 jun 2026

Feels kind of rigged

I know casinos have the edge but this was ridiculous. Hundreds of spins, barely any bonuses, always one symbol off the big lines. Might be bad luck, but it just didn’t feel fair.

26 de junio de 2026

Opinión espontánea

Respuesta de Lucky Green

28 jun 2026

Dear Customer,

Thank you for taking the time to share your feedback with us. We are sorry to hear that your experience was disappointing.

We understand how discouraging it can be when the results are not what you expected. We value every customer's opinion and continuously work to provide a fair and enjoyable gaming environment.

Unfortunately, we were unable to identify your account in our system. Please contact us via email at support@lucky-green.site or through the live chat on our website so we can review your concerns in more detail and provide any assistance available.

Best Regards,
Lucky Green team

26 jun 2026

Dead live tables

I joined mainly for live blackjack but the tables here are either full or completely empty, and half the time the stream stutters. Hard to enjoy when video keeps freezing mid hand.

26 de junio de 2026

Opinión espontánea

Respuesta de Lucky Green

28 jun 2026

Dear Customer,

Thank you for taking the time to share your concerns with us. We are sorry to learn that your experience did not meet your expectations.

We understand how important a stable and enjoyable gaming session is, and we appreciate you letting us know about the issues you encountered. Feedback like yours helps us continue improving our services.

Unfortunately, we were unable to identify your account in our system. Please contact us via email at support@lucky-green.site or through the live chat on our website so we can investigate your case and assist you further.

Best Regards,
Lucky Green team

25 jun 2026

Great customer service and good wins!

25 de junio de 2026

Opinión espontánea

Respuesta de Lucky Green

28 jun 2026

We truly appreciate your Lucky Green review!

It's wonderful to know that both your overall experience and the assistance you received left a positive impression. Thank you for choosing us, and we look forward to seeing you again soon.

Best Regards,
Lucky Green team

25 jun 2026

100% reaaal my second review i had…

100% reaaal my second review i had trouble verifying my email but we got there and i won aswell. Brillant app! You put in and they will put in too how it should be really

24 de junio de 2026

Opinión espontánea

Respuesta de Lucky Green

28 jun 2026

Thank you for your positive Lucky Green review!

We're pleased that everything was successfully resolved and that your experience ultimately turned out to be a positive one. Your patience and trust are greatly appreciated, and we hope to continue providing you with enjoyable moments in the future.

Best Regards,
Lucky Green team

25 jun 2026

4 stars

4 stars assuming they EVER AUTHORISE MY WITHDRAWAL. EASY TO PLAY, TRIPLED MY MONEY BUT HAVE HAD WITHDRAWALS WAITING AUTHORIZATION FOR 3-4 WEEKS NOW. ASSUMING I GET MY MONEY.....IT'S A GREAT WEE GAME

24 de junio de 2026

Opinión espontánea

Respuesta de Lucky Green

28 jun 2026

Dear Customer,

Thank you for taking the time to share your feedback with us. We sincerely regret that your recent experience has not met your expectations.

We understand that waiting longer than anticipated can be frustrating, and we appreciate you bringing this to our attention. Your comments help us improve the quality of our service.

Unfortunately, we were unable to identify your account in our system. Please contact us via email at support@lucky-green.site or through the live chat on our website so we can review your case individually and provide the assistance you need.

Best Regards,
Lucky Green team

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