I bought some Lucy Quartermaine earrings from Ernest Jones in Chester a couple years ago which I love. Unfortunately the post on one of them had become bent and therefore wasn’t fastening correct... Ver más
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Consulta las opiniones de los clientes
I popped into a local jewellery shop a few weeks back as I really wanted to buy 3 necklaces in different lengths to make a tier effect. Everything I saw was pretty much standard & nothing sto... Ver más
La empresa ha respondido
Thrilled with my new crossover drip bangle as I have already purchased the yellow gold & rose gold & now have the silver so I knew that I would be happy as the design is so elegant that I wear it... Ver más
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Ordered a bracelet online as a special birthday gift. Ordered on Monday and paid £10 for next day delivery. Received an email at 13.44 on Wednesday saying order had been dispatched! I hope the presen... Ver más
Información sobre la empresa
Escrito por la empresa
Drop, Splash and Melody– words which are unexpected to hear when speaking of jewellery collections. However, Lucy Quartermaine’s mantra of, ‘life is too short to wear boring jewellery’ is just one example of why she is constantly raising the bar to stand out. Her bold designs have led to her jewellery being instantly recognisable and truly one of a kind. Lucy Quartermaine is an innovative silversmith and designer. She is able to fuse her design ambition alongside working knowledge and practice of an experienced silversmith. As a result, Lucy has created remarkable pieces in all shapes and forms, capturing snap shots of fluid elements in motion. Based in Chester, Lucy also draws inspiration from her own life experiences. A memory with a loved one, or a moment with her children, she is able to recreate these moments with exciting designs that speak her personality as well as make people feel good whilst wearing her jewellery. Above all else, Lucy’s jewellery stands out next to others due to the unique aesthetics of the brand. All of the jewellery is polished to the highest standard which is featured in many windows across the UK drawing attention to new customers every day. These design led pieces are turning heads of British retailers and she is endlessly developing her customer base due to her dedication to customer care, regular fresh designs and the consistent high quality in her jewellery!
Información de contacto
The Old Coach House, CH1 4EN, Chester, Reino Unido
- 01244380842
- info@lucyqdesigns.co.uk
- lucyqdesigns.co.uk
Great customer service
I bought some Lucy Quartermaine earrings from Ernest Jones in Chester a couple years ago which I love.
Unfortunately the post on one of them had become bent and therefore wasn’t fastening correctly.
I called into the boutique in Garden Lane and the lady straightened the post and it’s now perfect and I don’t have to worry about it falling out.
Great customer service!
Highly recommend a warm welcoming boutique …
I attended Lucy’s boutique yesterday for three piercings.
I can not recommend enough!
If your looking for somewhere welcoming, private, quiet and welcoming this is the place,
Lucy is warm instantly makes you feel comfortable well remaining professional she takes her time you don’t feel rushed at all and she ensures your completely happy before leaving.
The whole experience was lovely the boutique it’s beautiful as is the jewellery on display,
My ears are healthy, painless and healing Thankyou to the beautiful gift bag and complimentary healing lotion.
Thankyou Lucy I want hesitate to visit again if I want any more piercings.
Never again
Ordered a ring and bracelet for my wife for Mother's Day. Promised delivery within 2-4 working days so should have arrived in good time for Mother's Day. Absolutely no sign of them.
Advised I can track delivery progress via EVRI but 8 digit tracking number, supplied with the e mail confirming the order, is not recognised.
Just so disappointing.
This is a con woman do not buy from her
Brought a diamond ring for my wife for Christmas from a h Samuel site the payment went to this woman the ring was supposed to be gold but the ring she sent me is silver in colour and no hallmark it’s like it came out of a Christmas cracker so she need not think that because she is up that end of the country I won’t go see her because a road trip ain’t no never mind to get what I paid for
Very disappointed
Very disappointed, I ordered a necklace ( 1 left in stock) advertised at £250 with the sale code £150 paid. Received confirmation email order it was being processed. Same day another email to say order cancelled as out of stock. Within a couple of days same necklace advertised ( 1 left in stock) with less discount. No reply to email sent. Poor customer service and false advertising. Such a shame as I love the designs and had started building a collection.
I needed help in choosing an item to be…
I needed help in choosing an item to be the right size for someone else and Lucy Quratermaine were very helpful. The bracelet I bought was just right and made a beautiful present.
Love everything I have evr bought from…
Love everything I have ever bought from Lucy Q Jewellery, great for gifting for all ages and lovely treats for me too ;-) 10/10 for service!
My earrings were delivered very…
My earrings were delivered very quickly.
They look beautiful and are very comfortable.
Received one drop gold vermeil necklace…
Received one drop gold vermeil necklace gift wrapped for my wife’s birthday to find it dirty and broken inside - well done Lucy Quartermaine for wrecking a beautiful event. Disaster
Great service with fab designs
Fast and safe shopping with lovely designs been very happy with all purchases love the idea of a tree planted for each purchase
Wrong item sent of much lower value
Wrong item sent of much lower value. Had to send back at cost of over £7. Expensive for something you didn’t order in the first place.
Perfectly Packaged, Pretty and Prompt
Prompt, perfectly packaged but until she opens it tomorrow I will not know how nice!
Quick delivery well packed and…
Quick delivery well packed and beautiful jewellery
Fantastic Company
Straight forward ordering, great communication, quick delivery and beautiful jewellery.
I bought a cute Silver mini spalsh…
I bought a cute Silver mini spalsh pendant and requested the chain with different length. The customer service was superb, very helpful ,
Only thing is , I thought the pendant is solid , but, It might not be , so light . The bigger version may be solid
Beautiful piece of jewellery and I…
Beautiful piece of jewellery and I would thoroughly recommend. I bought it for my wife and she absolutely loves it.
Exquisitely boxed, I feel super special every time I unwrap it.
This is my second purchase from Lucy Quartermaine, I bought her 'dripping gold' necklace to wear to my 60th birthday party in September. Last Friday I received a Flash Sale email, 25% off everything. I decided to just have a quick look not expecting to see a silver coloured version of my beautiful, much revered gold necklace. Normal going I would have had to think twice, but a relative had just left me enough money to purchase it with the 25% off. I needed no persuading to press buy! It arrived 24 hours later! what service.
This one is just as beautifully crafted as the other, a perfect reminder of someone much loved who I will think about when I wear it.
Everything is exquisitely boxed, it is a part of the ritual to unwrap it before wearing, it makes me feel super special.
bought a ring as a birthday present
bought a ring as a birthday present for my sister but there were so many nice items I had to buy one for myself as well, I'm now officially a fan, I love the designs and the rings purchased so far are amazing quality, I'll definitely be back for more!
Perfect and unusual design. Well done Lucy Q.
Looking for something different and unusual. Found perfect ring for me, beautiful design, fits perfectly. Delighted with service
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