Logotipo de Lumerosy
Visitar el sitio web

Lumerosy Opiniones 

12
•
TrustScore: 2 sobre 5

2,1

Escribir una opiniónVisitar el sitio web
Escribir una opinión

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Información de contacto

2,1

Malo

TrustScore: 2 sobre 5

12 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

Ha contestado el 77% de las opiniones negativas

Suele responder en menos de 24 horas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

2,1

Todas las opiniones

(12)

11 opiniones en los últimos 12 meses

Escribir una opinión

Comprobamos las opiniones

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información
Valorada con 1 estrellas sobre 5

DO NOT USE THIS COMPANY

Ordered a cooling blanket for my dog, money taken and no order confirmation received. I have contacted the 'worry free after sales team' multiple occasions only to receive a general we can't find your order please provide my order number. Well guess what, if you read my email, you will see I haven't received an order confirmation. Absolute joke. Just another scammer who take your money and run. Absolutely disgrace and these people need reporting.

13 de julio de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

I placed an order nearly 2 weeks ago

I placed an order nearly 2 weeks ago. I have not received any information about my order but the money has been taken from my account. Now reading the reviews on here I fear I won’t receive the goods or my money back.

2 de julio de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Haven’t recieved item. DO NOT ORDER YOU WILL NOT RECIEVE

Haven’t recieved item, extremely annoyed they have robbed £23.55 out of me. DO NOT ORDER FROM THIS COMPANY

7 de julio de 2026
Opinión espontánea
Logotipo de Lumerosy

Respuesta de Lumerosy

Dear Customer, thank you so much for taking the time to share your feedback.
We sincerely apologize that your recent experience did not meet your expectations, and we fully understand your feelings. We promise to prioritize your issue and resolve it as quickly as possible. If you have not received your item, please contact our after-sales service team. We are responsible for every product. Please send your details to our customer service email address: service@lumerosy.com. Our professional customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends; thank you very much.

Valorada con 1 estrellas sobre 5

I ordered a cool bed for my dog on…

I ordered a cool bed for my dog on Sunday and wanted to track the order but as yet have not received a confirmation email for my order though the money has gone from my bank account. I viewed so many of these products on social media before settling on this one but without anything in writing regarding the purchase I had to resort to my bank account to see who the money was paid to. I then found the service@lumerosy on a Trustpilot comment and sent an email 24 hours ago requesting confirmation of my order but no reply as yet. So frustrating.

5 de julio de 2026
Opinión espontánea
Logotipo de Lumerosy

Respuesta de Lumerosy

Dear valued customer,
We received your message and learned that you have not yet received your desired item. Our entire team is very concerned about this. We understand your disappointment and sincerely apologize for the inconvenience.
We solemnly promise you that every order deserves to be treated with care. We guarantee that we will take full responsibility for your order.
Please send your order details to your dedicated after-sales service channel: service@lumerosy.com. This email will go directly to our "Worry-Free After-Sales Service Team," and a representative will personally follow up with you within 24 hours and provide a clear solution.
Please give us a chance to ensure that the item you ordered is safely delivered to you.

Valorada con 1 estrellas sobre 5

Total load of rubbish.

Total load of rubbish.. my garden water feature is nothing like the photos .

Stay clear of this company..

6 de julio de 2026
Opinión espontánea
Logotipo de Lumerosy

Respuesta de Lumerosy

Dear Customer,
Thank you for bringing this to our attention. We sincerely apologize that the product are far below your expectations, and that it does not live up to your standards. This is certainly not the experience we wish for our customers.
We would like to make this right for you. For a prompt resolution, please contact our customer service team at service@lumerosy.com with your order number. We are ready to assist you with a suitable solution.
Thank you for your patience and the opportunity to address this.

Valorada con 1 estrellas sobre 5

I received my fan light absolutely…

I received my fan light absolutely rubbish no adapter with it, ignoring my emails it’s not fit for purpose . Do NOT waste your money on this Lumerosy

6 de junio de 2026
Opinión espontánea
Logotipo de Lumerosy

Respuesta de Lumerosy

Dear Customer,Thank you for your honest feedback. We sincerely apologize that the product’s performance . We understand your frustration and do not take such concerns lightly.
We are committed to addressing this issue promptly and fairly. Please contact our customer service team directly at service@lumerosy.com, and we will work with you to find an immediate resolution.
We appreciate the opportunity to make this right.

Valorada con 1 estrellas sobre 5

Company not worth a TOSS

Company not worth a TOSS. sends out my celling fan light with no bulb adapter and then refuses to answer emails. Steer clear all

18 de junio de 2026
Opinión espontánea
Logotipo de Lumerosy

Respuesta de Lumerosy

Dear Customer, Thanks for letting us know about your experience. We’re sorry the product didn’t match what was shown. Our support team is ready to help, so please email them at service@lumerosy.com with your order details. We’ll get this sorted out for you.

Valorada con 1 estrellas sobre 5

I ordered a light bulb ceiling fan on…

I ordered a light bulb ceiling fan on 26may still not heard back about my order

10 de junio de 2026
Opinión espontánea
Logotipo de Lumerosy

Respuesta de Lumerosy

Dear Customer, thank you so much for taking the time to share your feedback.
We sincerely apologize that your recent experience did not meet your expectations, and we fully understand your feelings. We promise to prioritize your issue and resolve it as quickly as possible. If you have not received your item, please contact our after-sales service team. We are responsible for every product. Please send your details to our customer service email address: service@lumerosy.com. Our professional customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends; thank you very much.

Valorada con 3 estrellas sobre 5

Already in the flower bed

Already set by the path. What sold me was the rim shaping, each petal edge feels smooth instead of sharp like the thin store ones. The red glaze is a bit louder in full sun, but the metal stake sits straight and doesn't wobble.

2 de junio de 2026
Valorada con 1 estrellas sobre 5

Took £20 from my bank for a bulb fan…

Took £20 from my bank for a bulb fan that was meant to be delivered in 2 days. It’s been 2 weeks and fan not even with courier . Complete scam

26 de mayo de 2026
Opinión espontánea
Logotipo de Lumerosy

Respuesta de Lumerosy

Dear valued customer,
We received your message and learned that you have not yet received your desired item. Our entire team is very concerned about this. We understand your disappointment and sincerely apologize for the inconvenience.
We solemnly promise you that every order deserves to be treated with care. We guarantee that we will take full responsibility for your order.
Please send your order details to your dedicated after-sales service channel:service@lumerosy.com. This email will go directly to our "Worry-Free After-Sales Service Team," and a representative will personally follow up with you within 24 hours and provide a clear solution.
Please give us a chance to ensure that the item you ordered is safely delivered to you.

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.

Más información sobre otros tipos de reseñas.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más