Terrible LED Regen Facemask
I wouldn’t give it a rating at all if I could. I received the product in broken packaging, the product wrapped in bubble wrap and the item badly made. Although I thought I did due diligence on the company, I clearly didn’t and when I searched the picture of the box I received on Google, I found a number of sites with customers posting similar pictures of how the product was packaged and received and complaining about the company, the product and it’s poor safety and unable to obtain responses from the company to email queries. Although the company names differs the product and how it is boxed appears the same. The product came with no guarantee, despite the company stating it did, the manual looks ‘home’ printed and despite stating a 90 day refund policy, I have had no response to emails. I reported this as a scam company to my bank, they investigated and agreed and have received a full refund from them. They appear to trade as Lumidermis, Limilux, Luna&Skin and Omnilux.
