I absolutely love this company! I’m a repeat customer and can say their products are so unique and well made. They’re stunning to look at and their customer service is just as awesome. Everyone I’ve i... Ver más
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Consulta las opiniones de los clientes
I have been buying Lunafide products pretty much since I first heard of the company and I have NEVER been disappointed. This is through buying a hoodie, an ultra cloak, 4 hooded blankets, a robe, a... Ver más
I purchased a cloak for my son. The order took a little longer than expected to arrive, but customer service kept me updated and was very responsive. When the cloak arrived it was in excellent conditi... Ver más
I don’t even know where to begin. This is our 2nd time dealing with this company. If you want your order to take 3 months or longer to arrive with absolutely zero helpful information from customer ser... Ver más
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Información sobre la empresa
Escrito por la empresa
Lunafide is an artist driven apparel company that was established in 2017 by a group of innovative individuals who have an immense passion for art and athleisure apparel. They realised that they could celebrate both their infatuations by making these two worlds collide, working with highly talented artists around the world and applying their incredible artwork onto clothing. This is where Lunafide's unique style of artist driven apparel was born. Lunafide has commissioned artists that are located all around the world in order to create designs that are vividly rendered on each piece of their clothing. You will find these artist's names and social page handles within the product descriptions. All of the products that Lunafide sells are made to order, this means that each product is unique to you due to all our clothing being hand stitched. This also limits wasteful manufacturing as Lunafide does not mass produce anything. Everything crafted is done so because someone shares the same passion that the Lunafide team has. From the very conceptual stages until way after each design is launched, the Lunafide team invests immense time and love into creating each and every collection.
Información de contacto
Estados Unidos
- info@lunafide.com
- lunafide.com
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 28% de las opiniones negativas
Suele responder en menos de 1 semana
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Amazing experience
Amazing experience! Customer service is so sweet and helpful! Absolutely love my items, the material and print are so beautiful! I am more than happy! Always your biggest supporter!
Amazing product
Amazing product. Feels like custom clothing not a large run garment. They have great customer service and treat you as an appreciated and valued part of their business. If more company's acted this way we would not buy cheap garments from other countries.
Can't wait to order my next piece.

Respuesta de Lunafide
Quick resolution to wrong item during holidays!
They've always been responsive and make a great product, but when I received my order and found one item was different from what I ordered, they responded quickly (especially considering it was during the holiday season) to my email and sent me the item I had actually ordered ASAP. I had more trouble with my email glitching out when I tried to reply than I had getting my desired item. And I didn't need to send the incorrect item back or anything! I feel like this is the ideal interaction for this kind of situation.

Respuesta de Lunafide
Lunafide is amazing—they respond super…
Lunafide is amazing—they respond super fast and the clothes are great quality! I had a problem with an order, and they fixed it right away and sent a new one for free. Incredible customer service! I’ll absolutely be ordering from them again.

Respuesta de Lunafide
Great experience
They were responsive when I had questions and have me honest answers. Friendly staff and amazing quality products.
I have bought stuff from Lunafide 3…
I have bought stuff from Lunafide 3 times. Consistent excellent quality and on time delivery.
The products are AMAZING
The products are AMAZING. Fit is perfect. Colors are just as vibrant as in the pictures. Great quality. Just remember these are custom made so processing takes a bit longer. The little extra wait is well worth it.
Temu quality garbage
Temu quality garbage made to sound like real quality its a heavy polyester blend mix avoid at all cost if you want real quality go else where this is not quality at all

Respuesta de Lunafide
Love these hoodies
Love these hoodies, comfortable and beautiful. Great service and quality clothing!
I ordered this for a party
I ordered this for a party. I had been researching the brand before I pulled the trigger. The time for the cloak to arrive was not a few days. But when I connected with customer service they reminded me that the cloak was made to order and confirmed my tracking details.
Great sizing and warm. It’s exactly what I wanted when I ordered it.

Respuesta de Lunafide
⭐️⭐️⭐️⭐️⭐️👍👍
Great company with high-quality clothing. 100% excellent customer service, going above and beyond to help their customers! Thank you, sincerely.
Great products improved shipping and…
Great products improved shipping and will order again
Great quality and customer service
Very quick to respond and clothes are high quality and detailed. I had a problem with an order and Lunafide were quick to help resolve the problem and re send a new order for no charge. Amazing customer service and I'll definitely be ordering from them again in the future
Item quality is good, but very poor experience
I ordered an item 2 weeks ago and it still hasn’t been dispatched. The description of the item said it was ready to ship on order but I’ve heard nothing from them since they took my money. I’ve sent multiple emails but they are not answering. Not sure if company is a scam or not but I will have to file a dispute with my payment provider now to get my money back
Edit: Item arrived on 29th October. They eventually returned my emails and apologised, saying they would send out an extra blanket as an “apology item”. But I didn’t receive the extra item.
Bumped it up to 2 stars as the blanket is very good. Sadly it arrived well after the date I needed it by (someone’s birthday gift). The experience hasn’t been great.

Respuesta de Lunafide
Customer Service & Cloak are both amazing
Customer Service was amazing, Bella in particular. I've owned cloaks before, so I had a lot of questions, and I was trying to get it shipped to the festival I was going to... and they gracefully handled all of it and I received it right on time! The cloak is beautiful. Sizing is accurate; the cut and colors are spot on; and it's a wonderful weight - not too heavy, but still nice and warm--but not sweltering hot, either! I'm going to recommended this company and their clothing to everyone I meet - and I meet a lot of people, because they can't help but ask about this amazing cloak!
Great product. Longer shipping time
I ordered my cloak for a festival 2 months before I left for it. While I got my product before I left, it did take a little longer than expected for me to receive it. But i had reached out to them and they were quick to reply.
When I received my Cloak it surpassed my expectations! It is great in every way!
I have never experienced such wonderful…
I have never experienced such wonderful Customer Service. Caring while ordering. Checking in while I wait. Immediate response with answers. And follow up once I received my order. The items are unique, comfortable and fun! They make me want more.

Respuesta de Lunafide
Great quality and the print is just…
Great quality and the print is just amazing! Theres not many custom designs that shine like these! Money well spent

Respuesta de Lunafide
Just bought my 3rd cloak
Just bought my 3rd cloak
I can't ask for better material made
Feels amazing & I look great wearing it
Lunafide has the best selection and…
Lunafide has the best selection and quality of designs and items by FAR! I have a cloak and a hooded blanket, and they are my go to comfort pieces for lounging, journeys, etc. Beautiful designs, and the premium Sherpa material is the coziest!
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