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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Really great customer service - arrived when they said they would - Olly was straight on it - nice guy - got everything checked and fixed perfectly. Thank you, Luna Gas

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We can highly recommend Ruben and his team at Luna Gas. We have used their services several times now, for our yearly gas/boiler checks. In December our central heating suddenly stopped working. Ru... Ver más

Valorada con 5 estrellas sobre 5

Came out next day to repair a leaking radiator. Replaced the faulty lockshield and refilled system with Fernox inhibitor. Charged on hourly rate basis and materials as quoted. Used Luna a few times, i... Ver más

Valorada con 5 estrellas sobre 5

⭐️⭐️⭐️⭐️⭐️ Outstanding Service from Luna Gas I’ve used Luna Gas for work at both my rental properties and my own home, and I’ve been consistently impressed. They’re always on time, polite, and clea... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Contratista de calefacción
  2. Ingeniero de gas
  3. Fontanero

Escrito por la empresa

Luna Gas is a trusted heating company specializing in boiler repairs, installations, breakdowns, and plumbing services. We work closely with homeowners, landlords, and letting agents to deliver reliable, high-quality solutions that keep properties safe and comfortable. Our team of experienced, certified contractors is available 24/7, including weekends, to handle everything from routine maintenance to emergency callouts. We take pride in our flexible, transparent approach, offering competitive pricing and detailed reporting so clients always know what to expect. With a strong focus on customer satisfaction and industry expertise, Luna Gas is committed to providing lasting results and dependable service for all your heating and plumbing needs.


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

44 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(44)

16 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Highly recommend Luna Gas!

Great service from Olly. I highly recommend Luna Gas. Excellent company with great communication and top customer service.

2 de julio de 2026
Opinión espontánea
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Respuesta de Luna Gas

Thanks for your review, Emilio! We really appreciate your recommendation and are glad we could help. Thanks for choosing Luna Gas.

Valorada con 5 estrellas sobre 5

First class service

First class service, very pleased with with the quick diagnosis and repair. Highly recommended.

1 de julio de 2026
Opinión espontánea
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Respuesta de Luna Gas

Thanks for your review, Jan! We're really pleased you were happy with the service and appreciate your recommendation.

Valorada con 5 estrellas sobre 5

Great service

Great service, at a really competitive price. Engineers were on time and professional. Highly recommend this company.

14 de mayo de 2026
Opinión espontánea
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Respuesta de Luna Gas

Hi Amaru, thank you so much for your kind feedback. We’re really glad to hear you were happy with the service.

Valorada con 5 estrellas sobre 5

Professional, Dependable

Professional, trustworthy and dependable service delivered by Ruben and his team. Have used Ruben’s service quite a number of times and to date Ruben’ team delivers a quality service timely.

5 de mayo de 2026
Opinión espontánea
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Respuesta de Luna Gas

Thank you for your review, Oneil. We appreciate your continued support and are glad you’ve been happy with our service.

Valorada con 5 estrellas sobre 5

I have used Luna Gas for many years…

I have used Luna Gas for many years across several properties in London and have always been impressed with their service. Their quality of work is consistently excellent, and they are reliable, professional, and easy to deal with.

They are also very responsive, especially when it comes to last-minute jobs, which is incredibly valuable when managing multiple properties. I would highly recommend Luna Gas to anyone looking for a dependable and high-quality service.

1 de mayo de 2026
Opinión espontánea
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Respuesta de Luna Gas

Thank you so much for your kind review, Tania. We really appreciate your continued support over the years and are so pleased to hear you’ve been happy with our service across your properties. Thank you again for your recommendation, it truly means a lot to the whole team.

Valorada con 5 estrellas sobre 5

Excellent service from Adam & Ollie…

Excellent service from Adam & Ollie when they came to fix my boiler.
Prompt, efficient & friendly service.
Would recommend.

28 de abril de 2026
Opinión espontánea
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Respuesta de Luna Gas

Hi Delia, thanks so much for the lovely review, we really appreciate it!

Valorada con 5 estrellas sobre 5

From my initial call with Rebecca…

From my initial call with Rebecca through to meeting the engineers Adam and Ollie, the service was excellent from start to finish. Communication was clear, they arrived promptly, and the issue with my boiler was diagnosed and fixed quickly and efficiently. All three were friendly, professional, and clearly knew what they were doing. I wouldn’t hesitate to recommend this company.

22 de abril de 2026
Opinión espontánea
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Respuesta de Luna Gas

Thank you for your kind review.
We’re glad to hear you were happy with the service and that everything was resolved quickly and efficiently.
We appreciate your recommendation.

Valorada con 5 estrellas sobre 5

Boiler replacement

After many months of struggles with finding a trustworthy plumbing company /gas engineer to replace my old boiler, I eventually found Luna gas.
Ruben has been very understanding and supportive. He send me two wonderful individuals, Ollie and Adam who managed to replace my boiler in the most professional way. The job was challenging and they did it, the best way possible, finding smart solutions to avoid any unnecessary changes to my current setup and « structural layout ».
They put all the efforts to finish the job on time, and all of this with a smile!
I can only be thankful and highly recommend Luna Gas and this wonderful team! 😊

14 de abril de 2026
Opinión espontánea
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Respuesta de Luna Gas

Thank you for taking the time to leave your review, Gregory. We’re really pleased to hear you’re happy with the service and outcome. Your feedback means a lot and will be shared with the team. 😊

Valorada con 5 estrellas sobre 5

Experience and excellent customer service

Olly from Lunagas came to fit a new boiler on a weekend as ours was failing and we have a young family. Everything was completed efficiently and with professionalism. Highly recommend

3 de noviembre de 2025
Opinión espontánea
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Respuesta de Luna Gas

Thank you for your lovely review. We’re really pleased Olly was able to help and get everything sorted quickly for you and your family. We truly appreciate the recommendation.

Valorada con 5 estrellas sobre 5

Fantastic service from start to finish

Fantastic service from start to finish — well they still returning for a system power flush but still great service so far! Reuben and his team provided a genuinely personalised experience when installing our new combi boiler, working quickly, efficiently, and with great attention to detail. What really impressed us was their dedication: when a pipe started leaking, they sent an out-of-hours engineer who arrived promptly, fixed the issue, and made sure we had heating over the weekend. The installation is spotless, the boiler is running perfectly, and their customer care has been excellent throughout. Highly recommend!

21 de noviembre de 2025
Opinión espontánea
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Respuesta de Luna Gas

Thank you for your kind words! We’re delighted to hear you’re happy with the boiler installation and our team’s service. We’re glad everything is running smoothly and really appreciate your recommendation!

Valorada con 5 estrellas sobre 5

Excellent!

Ruben's engineer Oliver came yesterday to service the boiler. He was prompt, efficient and friendly. He left the heating system working much better than it has been for ages. I will certainly go to Luna Gas again and wouldn't hesitate to recommend. Oliver certainly knew what he was doing with the system.

24 de octubre de 2025
Opinión espontánea
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Respuesta de Luna Gas

Thank you so much for your kind words! We’re really glad to hear you were happy with Oliver’s work and that your heating system is running better now. We really appreciate your recommendation, it means a lot to us.

Valorada con 5 estrellas sobre 5

Luna Gas is amazing

Ruben's team is amazing in helping us maintaine the boiler! We used to use BG's insurance provider, two years ago they identified a hole in the steam box therefore shut down my boilder a couple of days before Christmas and asked us to replace it, saying the boiler is too old and the component can't be found. Luckily we found Luna Gas somehow and they sent a team member in 2 days and told us that although we can't find the same component marked as BG, it is exactly the same as the other big brand, therefore the steam box from the big band can be used on my old BG boilder. This was ordered and replaced in 3 days and my Christmas is back! Since then, Luna Gas has been doing annual service of my boiler and it has been working all fine since then! Really great service and will recommendate its service to the others.

8 de octubre de 2025
Opinión espontánea
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Respuesta de Luna Gas

Hi Yingyan, thank you so much for your kind words! We’re thrilled to hear you’re happy with our service and that your boiler has been running smoothly. It means a lot to the team to hear feedback like this, and we really appreciate your recommendation!

Valorada con 5 estrellas sobre 5

⭐️⭐️⭐️⭐️⭐️ Outstanding Service from Luna Gas

⭐️⭐️⭐️⭐️⭐️ Outstanding Service from Luna Gas

I’ve used Luna Gas for work at both my rental properties and my own home, and I’ve been consistently impressed. They’re always on time, polite, and clearly know their trade inside out. From servicing to repairs, everything has been carried out efficiently and to a high standard. What really stands out is their honesty, the price quoted is exactly what you pay. It’s a relief to have a reliable company you can trust. Highly recommended.

4 de junio de 2025
Opinión espontánea
Logotipo de Luna Gas

Respuesta de Luna Gas

Thank you for your kind words! We’re glad to hear you’ve been happy with our service. We really appreciate your recommendation!

Valorada con 5 estrellas sobre 5

Absolutely first class

Absolutely first class.Ruben was very helpful. Arrived on time. Very professional. They did a great job of servicing our boiler and gas hob. The documents were supplied the following day. Would definitely use them again

25 de marzo de 2025
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Respuesta de Luna Gas

Thank you for your kind words! We're glad to hear you were happy with our service. We appreciate your trust and look forward to helping you again in the future!

Valorada con 5 estrellas sobre 5

Very efficient and reliable service as…

Very efficient and reliable service as always provided by Luna Gas. I have been using this company regularly for the past 8 years and I highly recommend them.

20 de febrero de 2025
Logotipo de Luna Gas

Respuesta de Luna Gas

Thanks so much for your kind words and for trusting us over the past 8 years. We really appreciate it!

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