Why have Buy Ticket buttons on the site that don’t work? I’m coming from Eastern Europe where this is like basic basic functionality and here we have public transport from one of 4 London airports stu... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
I recently used the DART at London Luton Airport and was genuinely impressed from start to finish. The whole system is incredibly efficient and seamless—trains run frequently, and the journey itsel... Ver más
The whole system seems to be designed to extort money out of customers. Why do the barriers allow you to tap in and out then charge you the max fare. Raised a complaint and each person I was dealing w... Ver más
I would give less stars if I could. Absolutely insane that they don’t tell anywhere that you have to get a seperate ticket to this random DART shuttle from the airport. They say that tickets are avail... Ver más
Información sobre la empresa
Escrito por la empresa
Connected by East Midlands Railway, the Luton Airport Express whisks you direct to Luton Airport Parkway station for the four-minute hop to the airport on the new Luton DART.
Información de contacto
Reino Unido
- lutonairportexpress.co.uk
2,5
Malo
45 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
No ha contestado las opiniones negativas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
I would give less stars if I could
I would give less stars if I could. Absolutely insane that they don’t tell anywhere that you have to get a seperate ticket to this random DART shuttle from the airport. They say that tickets are available on Trainline, but they are not, and even knowing the Luton Parkway scam and just getting Luton tickets still doesn’t help. Avoid at all cost.
18 de julio de 2024
Opinión espontánea
What a rip off!
What a rip off!! Bought an online ticket from ‘Luton Airport Parkway’ heading north and when I tried to hop the Dart shuttle, I was told to pay £4.90 for a one stop, one minute ride! I don’t know any other UK airport that charges for its rail shuttle?! Fuming, I bought a ticket and headed to Parkway, only to be stopped at the gates for my platform and refused entry to my EMR train. I was told to wait in a corner for an hour before I could access the platform. The same DART employee sneered and said “That’s what you get with advance tickets!” Though why he was operating an EMR gate I do not know. Totally appalled by DART and hope never to use them again. I’m walking the 500 yards on my return!!
7 de julio de 2024
Opinión espontánea
Con advert
Con . It's impossible to find £10 tickets. Train only goes to luton parkway & you have to catch another train
11 de mayo de 2024
Opinión espontánea
Luton Airport Express' advert on TV
Luton Airport Express' advert on TV is one of the most misleading ones I have ever come across.
1. They purport to transport you to Luton Airport from St Pancras. They do not tell that at Luton Airport Parkway station you have to change onto a completely different Shuttle run by an entirely different company, the DART shuttle service at extra cost: £4.90p per passenger for a 3.2 Km [2 miles ride]. This makes it the most expensive rail journey in Europe by far.
2. The Company do not tell you that they have abolished the bus shuttle service that used to run between Luton Airport Parkway and the Airport at far less cost to the passenger.
3. The Advert pretends to advertise a service From as little as £10 per passenger from St Pancras to Luton Airport or vice versa. The Real Price is £22.40 per passenger, more than double!!! A complete rip-off!!
24 de abril de 2023
Opinión espontánea
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.