Luxeandlunalondon Opiniones 

172
TrustScore: 1 sobre 5

1,2

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Scammers! Firstly they are not based in London their poor quality clothing comes from china and is not hand made. Secondly despite writing on their website they offer 14 days return they will not ref... Ver más

Valorada con 1 estrellas sobre 5

Agree with others and would rate less than 1 star if possible. Total scam Dreadful fabric, bought 2 dresses, returned with promise of full refund. Stuck in china customs now since May, reading other... Ver más

Valorada con 2 estrellas sobre 5

The clothes do arrive but they are of the lowest quality! Don’t be fooled by thinking you’re getting a bargain as advertised. The dress I bought is made from horrid fabric. Better to get cheap bits fr... Ver más

Valorada con 1 estrellas sobre 5

I fell for what I now discover is a scam advertising campaign still running on FB claiming closing down! Having now done a bit of digging on Companies House, they were forcibly dissolved years ago. Th... Ver más


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1,2

Muy malo

TrustScore: 1 sobre 5

172 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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1,2

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(172)

10 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Terrible scam-

Terrible scam- misleading photos and descriptions; long wait for poorly packaged cheap clothing and then threats from the company that it will cost more to return the items to China than I paid in the first place. The website should be shut down and company reported to the CMA for deliberately tricking consumers.

19 de abril de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

I don't even want to put 1 star...total…

I don't even want to put 1 star...total scam, gutted I fell for it. The cheapest, gross material I've ever come across. Asked for a refund, they have said I can have 20%...now in an argument with AI BOTs probably. No labels, cheap, cheap cheap. No boutique closing, it's all lies do not buy!!!!

19 de abril de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

AWFUL and a complete SCAM

AWFUL and a complete SCAM! Also wished I had read the reviews. Don’t buy! Terrible material and doesn’t even have a label to state what material it is made off, where it’s been made or how to care for it. The CHEAPEST of the cheap and the worst is that you feel you just supported a corrupt business which probably makes money off the most vulnerable workers. DO NOT BUY! STORY AND PRODUCTS ARE FAKE!

18 de abril de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

THIS IS A SCAM

THIS IS A SCAM. I WISH I READ THE REVIEWS BEFORE I ORDERED.
This company is fake, it is not a luxe retail shop in London, the clothes are shipped from China. The quality is truly terrible. They are £5 dresses you would find on a market stool. They have offered me 20% refund which is a joke as I spent £90 with them. Please DO NOT BUY from this shop.

15 de abril de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Oh dear...I wish I had read the…

Oh dear...I wish I had read the reviews....its a con. Poor Poor quality clothing from a sweatshop in China. Waited five weeks for delivery spent £89 for £2 worth of clothing. Contacted them and they have offered me 30% back. I said I want 100% back. So you can send back to China at your cost and the want it tracked. They also say you will have to pay chinese tax when it gets to China and with the bit of shrapnel that's left they will reimburse but it might be quite a while ???? So beware ladies and gentlemen ..I fell for this one which is very unlike me...they are not a high end London shop they are thieves to say the least selling inferior quality rags. They do not care...if I accept the 30% back the are still earning a big amount out of the clothes so it's a win win situation for them.

17 de abril de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

DONT DO IT

DONT DO IT
Waited over 2 weeks and the dress is not even in the UK. I thought they were in London and that's why I ordered. Told them to cancel the order and they said don't worry its on it's way. Its getting sent back as soon as it hits my doorstep and I have contacted my bank to get the money paid back.

2 de abril de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

This company also trades under Gray…

This company also trades under Gray clothing do not trust them. Everything comes from China not a family run London business my products never came and they wouldn’t refund I had to get my credit card company to sought out. Have tried to get instagram to take them off their site but they will not. DO NOT YOUCH THEM.

30 de marzo de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Completely untrustworthy

Completely untrustworthy ! Ordered 2 dresses after 5 week wait they are nothing of what i’ve ordered and extremely poor quality
It appears i cannot return as you cannot contact this FAKE COMPANY ! Very disgruntled absolutely got ripped off BE AWARE OF THIS SCAM

15 de abril de 2025
Opinión espontánea
Valorada con 2 estrellas sobre 5

Not worth it

The clothes do arrive but they are of the lowest quality! Don’t be fooled by thinking you’re getting a bargain as advertised. The dress I bought is made from horrid fabric. Better to get cheap bits from H&M than from here. Friends who also bought items are seeking a refund and are finding the whole process arduous and likely won’t even get half back from what they spent.

11 de abril de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Fake story

Fake story - clothes are made in and shipped from China - Store is not closing down - this is a scam

15 de abril de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

AVOID AVOID AVOID THIS SCAM COMPANY

AVOID AVOID AVOID THIS SCAM COMPANY
Fake story about having to sell the London based company, clothes come from China and are appalling quality, look nothing like the photos and are dreadful they make it virtually impossible to return and get a refund despite their promise of a 30 day money back guarantee. DO NOT GO ANYWHERE NEAR THIS FAKE WEBSITE

1 de abril de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Sadly I got sucked in and scammed as…

Sadly I got sucked in and scammed as well. These reviews praising them must be fake. They are not based in London, are not closing down due to a death and will steal your money. Do not buy. I wish I'd found this out before purchasing.

10 de abril de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Fake

Fake story - I ordered some jeans that took a few week to arrive (so I guess they are not based in London). Jeans are really poor quality I gave them to the charity shop.

12 de marzo de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Luxe & Luna London fake, shocking company

Luxe & Luna London fake company, fake photos & wicked story on their website that there has been a tragic death in the business partnership therefore needing to sell the company!! If you look up address they are again supposedly shipping from Australia. If you purchase you discover goods are shipped from China. Total scammers DO NOT BUY from this company!
The quality of the clothes are awful, the fit is dreadful & they make it near impossible to return the items for refunds, claiming you’ll get charged taxes when returning to China!!!
Avoid, avoid, avoid!!!

9 de abril de 2025
Opinión espontánea

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