Bought a ring from here and it looked like cheap tat. Returned it at my own expense and have proof of postage but they’re claiming the ring was never received so won’t refund me. My experience has bee... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Bought a ring from here and it looked like cheap tat. Returned it at my own expense and have proof of postage but they’re claiming the ring was never received so won’t refund me. My experience has bee... Ver más
La empresa ha respondido
I’m so happy with the jewellery I ordered it’s beautiful and unique. Comes in lovely packaging would be ideal for gifting. I have already ordered another ring. There was an issue with my delivery whic... Ver más
La empresa ha respondido
Amazing customer service!! I purchased a gorgeous ring, after a couple of days of wearing it I noticed a few stones had fallen out. Email sent, replacement offered and accepted. Unfortunately the... Ver más
Beautiful item, even better than expected. Excellent value for money. Delivered very quickly in lovely packaging. A new favourite for really different, interesting jewellery. I have now ordered pieces... Ver más
Luxe Tones is a British jewellery brand on a mission to offer on-trend unique jewellery at affordable prices, for every occasion. As seen in Vanity Fair, Cosmopolitan, Heat & more. 30 Day Returns. Same-Day Dispatch. Satisfaction Guarantee. Free Shipping.
Suite 3, 40 Fullers Court, Lower Quay Street, GL1 2LW, Gloucester, Reino Unido
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 100% de las opiniones negativas
Suele responder en menos de 48 horas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
I saw earrings on your site sent for them and they were nothing like those pictured. They look cheap and awful!! They were for presents I can’t possibly give these to anyone it would be an insult!
Brilliant service. Ordered some earrings and they were beautiful. Delivery was quick
I am pleased with the look and quality of the earrings I purchased as a present but there was a slight kink in the necklace I bought for myself. However the price was good.
I’ve bought a few pairs of earrings from LUXE TONES. They always arrive really quickly and I love all of them. Good quality.
Fantastic unusual jewellery at very reasonable prices.
Would recommend Luxe jewellery and I've personally bought lots of necklaces, bracelets and earrings for myself and presents for friends👍
Beautiful piece of jewellery even my granddaughter at 16 admired it which said it all, delivery was quick and wrapped with great care will definitely order again from you.
Lovely jewellery , I have a few pieces now. reasonably priced, good quality, quick delivery and they always send you a little offer. 5 stars from me!
Very cool and unusual earrings arrived quickly and true to the images seen online. Thrilled!
Very lovely Butterfly earrings, my friend was delighted with her early Birthday present.
Lovely earrings and ring.
The ring is a little difficult to adjust but it is really lovely.
Very quick delivery.
Really lovely jewellery at very good prices. There’s loads of choice and the things I have bought have all been great quality and admired by many.
The earrings I purchased looked nothing like the picture. I shall be returning.
I bought two pairs of earrings for a friends birthday today, and upon her opening she only received one pair. Disappointing as she only got half her gift. Customer service were quick to answer and advise that it was their mistake, and will send the order in a gift box FOC. Mistakes happen, thank you to them for sorting it out so quickly. 🙏
Beautiful item, even better than expected. Excellent value for money. Delivered very quickly in lovely packaging. A new favourite for really different, interesting jewellery. I have now ordered pieces as gifts for friends and earned points and free shipping.
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.