Paid for order on Monday, checked delivery status on Friday to find out they had cancelled the order but hadn’t contacted me to tell me or refunded my money. Iv had to contact my bank for a refund. Fu... Ver más
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Paid for order on Monday, checked delivery status on Friday to find out they had cancelled the order but hadn’t contacted me to tell me or refunded my money. Iv had to contact my bank for a refund. Fu... Ver más
La empresa ha respondido
I ordered a gift for Fathers Day, then heard nothing - Fathers Day passed so I created an account to check my order - still awaiting shipment, and had been for over a week. I emailed directly but hear... Ver más
Ordered 2 bottles of whiskey liqueur but they can cancelled the order. They never notified me. I only found out when I went into there website to find out where the delivery was. No money refunded ye... Ver más
La empresa ha respondido
Livraison un peu longue mais parfaite. Communication compliquée avec des questions sans réponses qui font douter. Mais "IN FINÉ"bonne expérience 😉
WE ARE BEING HARRASSED BY A COPY CAT IN THE UK CREATING BAD REVIEWS TO OUR WEBSITE...WE ARE LUXURIOUSDRINKS.COM THE COPY CAT ADDS UK TO OUR DOMAIN AND SELL THEMSELVES DRINKS IN THE UK...THEY NAMED THEIR WEBSITE LUXURIOUSDRINKSUK.COM AFTER THAT PEOPLE COME TO US LUXURIOUS DRINKS WITHOUT UK !!!! AND REVIEW US FOR SOMETHING WE DO NOT DO WE DO NOT EVEN SHIP SPIRITS AND ALSO NOT EVEN TO THE UK. WE ONLY SELL WINE..WE CONTINIOUSLY SENT MESSAGES TO TRUSTPILOT THAT THIS HAPPEN BUT THEY DO NOT RESPOND AND THEREFOR I DO NOT WANT THEIR SERVICE! WE ARE VERY DISSAPOINTED WITH THE INSANELY BAD SERVICE FROM TRUSTPILOT!.
Holanda
Ha contestado el 28% de las opiniones negativas
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Paid for order on Monday, checked delivery status on Friday to find out they had cancelled the order but hadn’t contacted me to tell me or refunded my money. Iv had to contact my bank for a refund. Furious.

Respuesta de Luxurious Drinks
Ordered 2 bottles of whiskey liqueur but they can cancelled the order. They never notified me. I only found out when I went into there website to find out where the delivery was. No money refunded yet.

Respuesta de Luxurious Drinks
Sadly, I did not check YOTPO before ordering.
This seems to be fraud. Paid the invoice. Never received the wine.
Livraison un peu longue mais parfaite.
Communication compliquée avec des questions sans réponses qui font douter.
Mais "IN FINÉ"bonne expérience 😉
Scam site - purchased something and got a text from bank stating fraud immediately - Bank said they were trying to add my credit card to an apple wallet
Op 24 oktober 2025 een bestelling geplaatst en betaald ad. €186,62. Een paar dagen later heb ik een trackingnummer ontvangen hetgeen bleek alleen maar een document te zijn geprint,., maar niet afgehaald door de transporteur. Verschillende emails gestuurd: geen antwoord. Telefoonnummer gedraaid: Krijg een welkomstwoord in verschillende talen, door geschakeld en verbroken. Waarschijnlijk failliet of wat dan ook een SCAM!
Colis bien reçu, les produits correspondent à ce que je voulais.
Mais, les délais de livraison sont trop longs (1 mois) et manque de communication du vendeur.
One star ist still too much.
I ordered 6 bottles of a dutch liquor on july 31st 2025, paid 131,55€ on august 1st 2025 and then ... NOTHING. As until august 9th 2025 nothing was received - neither liquor nor mail - I contacted them via mail. No response. Via phone. No response.
After more mails they wrote on august 14th, that the liquor would be shipped the next day. but again NOTHING!
Again: Phone calls. No response. Mails. No response. Until august 21th 2025. Xavier MAES - director of that SCAM-Company - wrote a mail stating, that I would receive a refund.
As until august 26th 2025 no refund was sent out, I contacted my bank to try to get the money back. I reserve the right to take legal action via the European Public Prosecutor’s Office.
I ordered a gift for Fathers Day, then heard nothing - Fathers Day passed so I created an account to check my order - still awaiting shipment, and had been for over a week. I emailed directly but heard nothing, that's when I found all these bad reviews. I used their website contact form to ask about my order, now awaiting shipment for 14 days. Several days later I got a DPD notification that they were awaiting a shipment, and a few days after that it was delivered. So they do sometimes deliver?
J'ai commandé deux bouteilles de rhum le 22 mars 2025 pour un montant de 109,38 euros qui devaient être un cadeau. Le montant a été prélevé et je n'ai jamais reçu les produits. j'ai téléphoné au pays bas , j'ai envoyé par mail plusieurs demande d'explication en français et en anglais...A part la réponse automatique d'un retour de mail dans les 24 heures, rien n'a été règlé... donc je décide d'envoyer cet avis pour espérer une réaction
Er werd niet geleverd, en op bellen of mailen werd niet gereageerd. Na digitaal aangifte doen kreeg ik wél een mail, en uiteindelijk het aankoopbedrag teruggestort. Wil je een kater zonder te drinken? Bestel hier!
This seems to be a scam company, placed order, paid and online account has not been updated and emails have been ignored
Absolutely disgrace. More money out of my account than should have been. Tracking reference not functional as package had been delivered in Nov 2019. Money came out from an account in Hong Kong. Contacted 3 times no response whatsoever. Now reported to bank for scam/fraud.
Mon colis n’est jamais arrivé et ils n’ont pas voulu me rembourser alors que je leurs est présenter la preuve qu’ils l’ont bien récupéré.
C’est du vol
This website is a scam website as my bank stopped the payment as it was on there list of fake websites. I’m so lucky that my card was stopped in time before the transaction happened as the bank told me it’s to a different company name in China. Can’t believe I nearly got scammed be careful don’t buy from this company
Wouldn't even give them 1 star. Have taken payment but no email confirmation. Its been over 3 weeks. I have emailed their customer services on 3 occasions, no reply! Absolute dog 💩 service, dodgy company. Only good review must have been from their mum! DO NOT USE THIS TRASH COMPANY. Will be contacting the credit card company regarding refund.
Tried to place an order but wouldn't accept my payment. Messaged them to ask for assistance but didn't receive a reply.
One month later and I haven't received my order,but the worst part is the lack of interest in solving the problem. Even they don't aswer to the customer emails! And when finally they do it, not a single word of apology.
I have requested a refund, but they haven't responded to this, just said I have to wait they find the lost shippment. Of course I am going to file a complaint with consumer protection authorities.
Er werd een andere - minderwaardige fles geleverd dan oorspronkelijk werd besteld. 290 euro betaald en een fles Old Pulteney werd geleverd van 180 euro.
Mijn ongenoegen geuit per mail, doch men had zelfs niet de beleefdheid om te antwoorden.
Schande !
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