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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Ordered 3 items, at a great price, on Friday & they were delivered on Monday. No issues with the packaging or delivery. Not used this company before but will be happy to use them again.

Valorada con 5 estrellas sobre 5

This company which is family run, not only sells all your top hair products at really great prices (and often offer an additional discount) but also give great customer service. You can tell they valu... Ver más

Valorada con 5 estrellas sobre 5

Amazing customer service! You can tell they’re a lovely family run company who really cares about their customers. I ordered a set of Davines products and unfortunately one had arrived damaged. Sa... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Very poor experience. Luxury expensive items very poorly packed and subsequently damaged on arrival. No telephone number to contact customer services. You have to contact via email and receive AI auto... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de productos capilares

Escrito por la empresa

Welcome to LuxuriousLook.co.uk the online experts in everything haircare. Founded in 2013, we strive to provide you with a unique selection of handpicked brands so you can 'Be Your Best You'. By stocking a more refined set of brands than our competitors we ensure we have products that are well respected and proven, whilst still maintaining a full range to suit whatever your haircare need. Luxurious Look is a family run business and we are totally focused on providing outstanding customer service, we are also very open to feedback so if you see ways you think we can improve, how we could do things differently or any brands you'd like us to stock then please drop us a line.


Información de contacto

3,8

Muy bueno

TrustScore: 4 sobre 5

885 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

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Ha contestado el 100% de las opiniones negativas

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3,8

Todas las opiniones

(885)

11 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Quick delivery

Quick delivery , great prices and easy to use website. What more do you need ?

5 de abril de 2022
Logotipo de Luxurious Look

Respuesta de Luxurious Look

Thanks Emma, that's lovely to read.

Valorada con 5 estrellas sobre 5

Always very good service

Always very good service and a bonus when there are discounted prices on the items. Kept up to date with delivery and items were tracked to ensure safe arrival. Always very happy with products and condition they arrive.

5 de abril de 2022
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Respuesta de Luxurious Look

Thank you, that's really lovely to read. See you again soon :-)

Valorada con 4 estrellas sobre 5

A good company but waited longer than expected for my delivery

Waited longer than expected for my parcel (my first order) emailed their customer team and there had been an issue with the information being passed to their stock room. The customer services were quick to action my order and upgraded me to next day delivery.
Would have given 5 stars if it wasn't my first order with them where I encountered an issue but generally a very good company and I would order from then again

30 de marzo de 2022
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Respuesta de Luxurious Look

Thanks Lauren, really appreciate the feedback. Glad we got there in the end! Hope to see you again soon :-)

Valorada con 5 estrellas sobre 5

Love my Davines shampoo and…

Love my Davines shampoo and conditioner..prompt delivery.
Recommend Luxurious Look.

27 de marzo de 2022
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Respuesta de Luxurious Look

Thanks Kate, that's great. Davines are such a lovely brand :-)

Valorada con 5 estrellas sobre 5

Excellent prices!

A lot less by far than I found anywhere else online. Order process and checkout was very simple and my products were delivered really quickly!! :-)

21 de marzo de 2022
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Respuesta de Luxurious Look

Thanks Sharon, that's great to hear!

Valorada con 5 estrellas sobre 5

This was purchased for my Birthday from…

This was purchased for my Birthday from my mother.
It seems everything went smoothly so I am sure she will purchase from you again as Brexit has made sending presents nigh on impossible from Europe.

19 de marzo de 2022
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Respuesta de Luxurious Look

Thanks Sarah, that's really lovely to read :-)

Valorada con 5 estrellas sobre 5

I ordered two items very happy customer

I ordered two items , I had confirmation of my order within seconds of ordering. Then not long after I received another message that my order was being actioned, next day it was dispatched and next day I received it. Fantastic service and trouble free transaction.
The goods were very solidly packed, this company are very hard to beat on price, I have ordered before and I definitely will order again.

17 de marzo de 2022
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Respuesta de Luxurious Look

Thanks Hilary, that's a really lovely review to read :-)

Valorada con 5 estrellas sobre 5

Davines Hair products

The Davines range of hair products are my absolute favourite and really suit my hair.

17 de marzo de 2022
Logotipo de Luxurious Look

Respuesta de Luxurious Look

Thanks Anna, that's lovely. Davines are such a lovely brand.

Valorada con 5 estrellas sobre 5

Brilliant company

Brilliant products and price
Fast free delivery
Service exceptional
Will definitely use again

16 de marzo de 2022
Logotipo de Luxurious Look

Respuesta de Luxurious Look

Thanks Lynnette :-)

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